The study we have been conducting at NIAS is looking at this question among others, but we don't have any definitive 'results' - at least nothing written up - as yet. What little has been published on this to date is not very good, the rest is just media type hearsay. Would be interested in looking at this debate you mentioned, tho, if you could forward some of it to me directly. I will of course be happy to share our reports etc as and when they are ready. At the moment I am on go-slow due to some health problems and am in Bombay for treatment, but hope to pick up the threads of the work soon.
Carol
----- Original Message -----
From: sastry <[EMAIL PROTECTED]> Date: Thursday, November 17, 2005 7:33 am Subject: [silk] Calling Carol and others > I find that there is a raging discussion on my medical school> alumini forum
> about how call centers in India are (or are not) transforming
> India socially.
>
> I immediately thought of Carol and others on this list who I
> suspect may have
> actually studied some of these things.
>
> Are there any resources that you know of that could perhaps throw
> light on the
> "Societal transformative potential of call centers in India" - so
> to speak?
>
> shiv
>
>
>
Carol Upadhya
Fellow, National Institute of Advanced Studies
Indian Institute of Science Campus
Bangalore-560 012
phone: 23604351
cell: 37311453
