Thanks for all the feedback, it's appreciated! We take it all very seriously and I plan on chatting with pete about a lot of it :)
Alan - great ideas! One misunderstanding that may alter your advice significantly is we don't actually have any software that reads the rosters. WorkWhen staff read the schedule, in any format we can read, and enter it into the system directly. We have tools which make the SMS and Emaill delivery easy, but human beings are doing the data entry, hence the cost. Perhaps this should be highlighted on the website further. PayPal do allow us to offer free trials, but payment details still need to be entered to register. They just won't be charged until the trial ends. I'm still not sure that's very good. Also Alan, I've activated your account for you to peek in and have a look. Let us know what you think :) Dale - Thanks for the IE6 catch. IE6 is a real problem child, and delayed development a lot originally because it just doesn't behave like other browsers. I will have a google for the eWFM now :) Shaon - Those mobile numbers are fake - that being said we might need to tweak it a bit. Thanks for the feedback. Keep it coming :) On Dec 10, 7:14 am, Dale Hurley <[EMAIL PROTECTED]> wrote: > Hey Guys > > There is a product called eWFM. It forecasts, schedules and tracks call > centre staff roosters. I would recommend you work out how to integrate with > their product as call centres across the world are continually looking at > ways they can reduce their costs. A tool that will send notification to their > call centre agents would be a great way of reducing the costs of distributing > the roosters and ensuring the staff have recieved their roosters. > > Dale > > > > > > > Date: Tue, 9 Dec 2008 04:29:11 -0800 > > Subject: [SiliconBeach] Re: Review our startup | WorkWhen Notifier > > From: [EMAIL PROTECTED] > > To: silicon-beach-australia@googlegroups.com > > > HI Peter and Tristran, great business idea and great start to the web > > platform. > > > My first unanswered question for me was: how are you converting the > > uploaded schedules to something you can send out via SMS and email? > > I'm guessing you have written something that parses uploaded files in > > various formats, but some broad details about the mechanism and more > > importantly, some example schedule templates that business owners can > > learn from or adapt to their own use might convert more new visitors > > to customers. I'm sure there are things workwhen won't parse and you > > want to try and help new users avoid that disappointment. > > > I think your pricing is too high. I don't have the market research you > > had when you set these prices but my gut says it feels too high, > > particularly for <15 businesses. $80 works out at $5 per employee per > > month and you really have to deliver a lot of value to justify $5 a > > month. > > > Note: I don't think offering a free trial on its own solves that > > problem. Many web startups don't get free trial adoption if the paid > > subscription they move to automatically later on is too expensive. > > Users figure, "why would I go to the trouble and time necessary to > > setup a free trial if I know it's too expensive for me later?" > > > If payment by PayPal won't allow you to offer a free trial then you > > *definitely* need another payment method. Free trials are an expected > > part of the web services offering and you want to over-deliver — not > > under-deliver — on that expecation. > > > Alternative to free trial: consider allowing people to register and > > upload a schedule for free with unlimited users and show them the > > resulting parsed schedule. Then allow them to send that schedule for > > free to, say, three users on that schedule (radio buttons.) That helps > > me persuade other people in my company that we need this tool, proves > > that the service works, and provides you with valuable marketing > > information on people and companies that you can use as a prospect > > list. > > >http://notifier.workwhen.com/home/tour#section-activityneeds to be > > cut up into separate pages, it's way too hard to navigate up and down > > via anchors. Centered bulleted text breaking onto a second line is > > just about as unreadable as unreadable can get. > > > Finally, I got an error when trying to back my way out of the PayPal > > checkout athttp://notifier.workwhen.com/account. I'll clear cookies > > later and see if that fixes it. > > > More (much more) available from me and the team atwww.pollenizer.com. > > This is what we do. > > > Cheers! > > > - alan > > > On Dec 5, 9:39 pm, Peter Nicholls <[EMAIL PROTECTED]> wrote: > > >www.notifier.workwhen.com > > > > Hello people, > > > > A mate and I have finished coding up our little web app and are now > > > trying to spread the word. > > > > WorkWhen Notifier - is a way for business's to better distribute > > > their staff schedules (rosters). Business's can send us their > > > schedules and we will push it out to their staff via SMS and Email. > > > > Its a simple app but the benefits of better communication are many. > > > > ALL FEEDBACK IS WELCOME AND WANTED!!! > > > > Thanks Silicon Beach! > > _________________________________________________________________ > Net yourself a bargain. Find great deals on > eBay.http://a.ninemsn.com.au/b.aspx?URL=http%3A%2F%2Frover%2Eebay%2Ecom%2F...- > Hide quoted text - > > - Show quoted text - --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Silicon Beach Australia" group. To post to this group, send email to silicon-beach-australia@googlegroups.com To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/silicon-beach-australia?hl=en -~----------~----~----~----~------~----~------~--~---
