On 18/02/2019 05:27, Tom Eastep wrote:
I am now in my mid 70s and have spent almost 50 years in tech-related
industries. More than three years ago, I retired from my position at
Hewlett Packard Enterprise, and while I have continued to develop and
support Shorewall, I feel that it is now time to say goodbye.
Tom, you definitely deserve a standing ovation and a guard of honor on
your departure for all your dedicated and first-class quality work on
Shorewall.
As far as I can see throughout the time I spent on this list, you've
been helpful, kind and supportive of any question/issue thrown here from
the simplest cases to solve to the weirdest of setups to debug.
I said it few times but I'll repeat myself one last time. I can not say
that with enough intensity : Through my career in computing technology,
I dealt with lots of people in support systems, especially proprietary
"premium paid support". Let me tell you again : no one there came close
to your level of expertise and quality of support in any kind or shape!
Basically, you raised the level of support one can get to platinum
level. Ask for support? Tom replies within hours, one day at most! You
have a problem with your complicated setup? Tom asks a Shorewall dump
and finds the issue for you! You need a new feature? Tom implements it
right away! This is unprecedented AFAIC.
Congratulations and thank you sir!
Enjoy your retirement, enjoy life and have some quality time for
yourself now, you deserved it a million times!
SARCASM: Given the millennial software quality we have now, if Shorewall
were to be developed today by a "devops" guy, it would require NodeJS
and NPM crap, would have a YAML configuration, an internal HTTP server
with realtime updates no one cares about but skinable of course. Above
all, this "modern" software would feature 0.0001% of Shorewall current
possibilities! Old school
get-to-the-point-and-the-job-done-in-the-most-efficient-way pragmatic
engineers like you will be sorely missed!
Have a nice life Tom and thank you again!
--
ObNox
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