Does this thread help?
http://windows-installer-xml-wix-toolset.687559.n2.nabble.com/Windows-Service-not-removed-on-Uninstall-td710002.html
What is the "Action" of the component with your service, from the uninstall
log?
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Is SERVICEACCOUNT a local user, not a domain user? If so, it might help to
prefix it with ".\" to denote that it's a user on the local computer. Also,
local users often don't have the rights to handle services unless the
Interactive attribute on ServiceInstall is set to "no" and Type is
"ownProces
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