[VoiceOps] PCI Compliance?

Hey All, We are headed down the road of PCI compliance. Wondering if anyone has a consultant or company they've worked with to understand what we need to do and help us through the process. Thanks, Chris ___ VoiceOps mailing list VoiceOps@voiceops.org

[VoiceOps] Spike in customers numbers showing SPAM?

Hey All, Anyone else seeing a spike in customers reporting their numbers are showing as SPAM? I have a number of customers who popped up over the last seven days with this problem. I am also hearing some of our internal numbers are coming up this way. It seems a lot of these calls are ending wi

[VoiceOps] Scam Caller - course of action for service provider?

Hey All, We have a customer who came on board and used our hosted phone service. They made it through our "know your customer process" by misrepresenting themselves. They were actually referred by another customer. 24 hours into their service with us one of our carriers flagged their calls. I s

Re: [VoiceOps] Request to block number?

Is it possible that he’s fixated on a specific employee? Not to be >> alarmist, but it’s worth asking around. I once had a situation where I >> noticed some crazy calling activity in a log, just by coincidence, and >> found that an employee was being stalked/harassed. >> >&g

Re: [VoiceOps] Request to block number?

ated on a specific employee? Not to be > alarmist, but it’s worth asking around. I once had a situation where I > noticed some crazy calling activity in a log, just by coincidence, and > found that an employee was being stalked/harassed. > > On Sep 19, 2023 at 10:08:33 AM, Christoph

Re: [VoiceOps] Request to block number?

habit they are trying to kick? (e.g. compulsive shopping for > new VoIP handsets) > > > On Sep 19, 2023, at 12:52 PM, Christopher Aloi via VoiceOps < > voiceops@voiceops.org> wrote: > > > > Hey All, > > > > I have a new one. > > > > We (hosted

Re: [VoiceOps] Request to block number?

t will you do if he starts calling > repeatedly…block him…? LOL > > > On Sep 19, 2023 at 9:52:53 AM, Christopher Aloi via VoiceOps < > voiceops@voiceops.org> wrote: > >> Hey All, >> >> I have a new one. >> >> We (hosted phone provider) have received

[VoiceOps] Request to block number?

Hey All, I have a new one. We (hosted phone provider) have received three calls today from an individual asking us to block him from calling our company. I can't figure out his end game. He's tried multiple times and didn't explain why when questioned. He said multiple times he wanted his numb

[VoiceOps] Bandwidth Outage

All of my 1+ termination to Bandwidth is failing to a 503 as of 2:30PM EST. Support is telling me they have an issue but they are not sure what yet. Is this impacting anyone else? Chris ___ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nethe

Re: [VoiceOps] Landline vs Mobile Lookup

n do this kind of lookup for > you but it may not be real time, and it may not be current data. Even the > lookup service provided by NetNumber is coming under fire because they've > been giving out porting adjusted data to non-NPAC users. > > What is your use case? > > On

[VoiceOps] Landline vs Mobile Lookup

Hey All, Looking for an API or data source that will tell me if numbers are mobile or landline. Bonus if it tells me who the mobile carrier is. I used opencnam years ago but it looks like they've been acquired by Neustar. Any recommendations? Cheers, Chris

Re: [VoiceOps] Call completion errors (503) from multiple carriers

I am not seeing an increase in 503s on my 1+ termination to BW. On Tue, Aug 30, 2022 at 3:08 PM Carlos Alvarez via VoiceOps < voiceops@voiceops.org> wrote: > This is ongoing, and affecting BW to multiple destination carriers. We > are not on prepaid with BW. > > There is a known BW issue to T-Mo