VNC for Customer Help-desk application

2005-12-14 Thread Field, Tom
We are currently using WebEx to support customers running our Windows application. There are lots of reasons we want to move to VNC: WebEx isn't cheap, has far more capacity than we need, and installs their activex component in IE, which requires SP2 users to spot and confirm the IE activex securi

RE: VNC for Customer Help-desk application

2005-12-15 Thread Field, Tom
list by trying to initiate a discussion like this... or if it's a dead horse that doesn't deserve any more abuse, my apologies. In that case, I'll refrain... Tom -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: Thursday, December 15, 2005 9:44 AM To: