Re: [ubuntu-uk] Banks and Ubuntu support for business users

2010-10-11 Thread michael
I had this problem once when I upgraded to a beta of the next version of firefox. The website refused to let me in due to the browser not being recognised and being a possible security issue. One quick install of the User Agent Switcher plugin and pretending to be a different browser problem w

Re: [ubuntu-uk] Banks and Ubuntu support for business users

2010-10-10 Thread סאמואל
im using chrome (google) and it works fine. On Sun, Oct 10, 2010 at 4:55 PM, Bruno Girin wrote: > On Sun, 2010-10-10 at 16:35 +0100, Colin Law wrote: > > On 10 October 2010 16:03, Bruno Girin wrote: > > > Hi all, > > > > > > A quick question I'd like to put to the list. The business web site of

Re: [ubuntu-uk] Banks and Ubuntu support for business users

2010-10-10 Thread David King
I would add that if a bank was to state that they officially support Linux, then they may find that a user is using an obscure combination of distro and browser that will not work. Plus, banks tend to put profits way ahead of customer service. David Bruno Girin wrote: > On Sun, 2010-10-10 at

Re: [ubuntu-uk] Banks and Ubuntu support for business users

2010-10-10 Thread David King
t;> Regards, >> >> SuperEngineer >> >> Registered Linux User 523667 >> >> >> -Original Message- >> From: Bruno Girin >> Reply-to: UK Ubuntu Talk >> To: ubuntu-uk@lists.ubuntu.com >> Subject: [ubuntu-uk] Banks and Ubuntu sup

Re: [ubuntu-uk] Banks and Ubuntu support for business users

2010-10-10 Thread David King
I use HSBC and it works fine for me. David King Bruno Girin wrote: > It's very easy: > * Go to www.hsbc.co.uk (so now you know what bank I'm talking > about) > * Click the "Log on" button in the "Business" box on the right > > At that point, it should take you to a login page

Re: [ubuntu-uk] Banks and Ubuntu support for business users

2010-10-10 Thread David King
bank to one that does > support Ubuntu / Linux... there are plenty. > > Regards, > > SuperEngineer > > Registered Linux User 523667 > > > -Original Message- > From: Bruno Girin > Reply-to: UK Ubuntu Talk > To: ubuntu-uk@lists.ubuntu.com > Subject:

Re: [ubuntu-uk] Banks and Ubuntu support for business users

2010-10-10 Thread Bruno Girin
On Sun, 2010-10-10 at 17:21 +0100, Colin Law wrote: > On 10 October 2010 16:52, Bruno Girin wrote: > > [...] > > > > What I'm interested in is the last bit. Whether their web site happens > > to work on Linux or not is one thing. But as soon as you send a support > > query, you get a canned answer

Re: [ubuntu-uk] Banks and Ubuntu support for business users

2010-10-10 Thread Bruno Girin
On Sun, 2010-10-10 at 17:37 +0100, Jacob Mansfield wrote: > the fact that you are using ubuntu has nothing to do with it. I > suggest that you write a complaint to your bank explaining this, and > how their tech support team was rude and refused to help with the > matter. I find that threatening to

Re: [ubuntu-uk] Banks and Ubuntu support for business users

2010-10-10 Thread Bruno Girin
On Sun, 2010-10-10 at 17:13 +0100, Yorvyk wrote: > On Sun, 10 Oct 2010 16:55:44 +0100 > Bruno Girin wrote: > > > On Sun, 2010-10-10 at 16:35 +0100, Colin Law wrote: > > > > > > Is it possible for us to see the failure or does it need access to > > > non-public areas? > > > > It's very easy: > >

Re: [ubuntu-uk] Banks and Ubuntu support for business users

2010-10-10 Thread Andy Braben
On 10 October 2010 19:50, Tyler J. Wagner wrote: > On Sun, 2010-10-10 at 16:55 +0100, Bruno Girin wrote: >> It's very easy: >>       * Go to www.hsbc.co.uk (so now you know what bank I'm talking >>         about) >>       * Click the "Log on" button in the "Business" box on the right >> >> At that

Re: [ubuntu-uk] Banks and Ubuntu support for business users

2010-10-10 Thread Tyler J. Wagner
On Sun, 2010-10-10 at 16:55 +0100, Bruno Girin wrote: > It's very easy: > * Go to www.hsbc.co.uk (so now you know what bank I'm talking > about) > * Click the "Log on" button in the "Business" box on the right > > At that point, it should take you to a login page but in my case

Re: [ubuntu-uk] Banks and Ubuntu support for business users

2010-10-10 Thread Alan Pope
On 10 October 2010 16:55, Bruno Girin wrote: > It's very easy: >      * Go to www.hsbc.co.uk (so now you know what bank I'm talking >        about) >      * Click the "Log on" button in the "Business" box on the right > > At that point, it should take you to a login page but in my case it just > t

Re: [ubuntu-uk] Banks and Ubuntu support for business users

2010-10-10 Thread Simon Greenwood
The HSBC website used to cause problems with my wife's PC running Firefox 3 on Windows. 3.5 seems to be happier. s/ On 10 Oct 2010 17:38, "Jacob Mansfield" wrote: the fact that you are using ubuntu has nothing to do with it. I suggest that you write a complaint to your bank explaining this, and

Re: [ubuntu-uk] Banks and Ubuntu support for business users

2010-10-10 Thread Jacob Mansfield
the fact that you are using ubuntu has nothing to do with it. I suggest that you write a complaint to your bank explaining this, and how their tech support team was rude and refused to help with the matter. I find that threatening to move to a rival service can be verry effective in these situation

Re: [ubuntu-uk] Banks and Ubuntu support for business users

2010-10-10 Thread Alan Lord (News)
On 10/10/10 16:03, Bruno Girin wrote: > How would you address such an issue with your bank or any supplier you > deal with to convince them that they have an interest in supporting your > chosen technical solution? There were several Government "security" announcements a few months ago; Germany,

Re: [ubuntu-uk] Banks and Ubuntu support for business users

2010-10-10 Thread Colin Law
On 10 October 2010 16:03, Bruno Girin wrote: > Hi all, > > A quick question I'd like to put to the list. The business web site of > my bank doesn't work with Firefox on Ubuntu anymore (it used to), even > though it works fine with Firefox on Mac. A support query I filed > resulted in an answer by

Re: [ubuntu-uk] Banks and Ubuntu support for business users

2010-10-10 Thread Colin Law
On 10 October 2010 16:52, Bruno Girin wrote: > [...] > > What I'm interested in is the last bit. Whether their web site happens > to work on Linux or not is one thing. But as soon as you send a support > query, you get a canned answer saying they don't officially support it. > What I'd really want

Re: [ubuntu-uk] Banks and Ubuntu support for business users

2010-10-10 Thread Tony Travis
On 10/10/10 16:55, Bruno Girin wrote: > [...] > It's very easy: >* Go to www.hsbc.co.uk (so now you know what bank I'm talking > about) >* Click the "Log on" button in the "Business" box on the right > > At that point, it should take you to a login page but in my case it ju

Re: [ubuntu-uk] Banks and Ubuntu support for business users

2010-10-10 Thread Yorvyk
On Sun, 10 Oct 2010 16:55:44 +0100 Bruno Girin wrote: > On Sun, 2010-10-10 at 16:35 +0100, Colin Law wrote: > > > > Is it possible for us to see the failure or does it need access to > > non-public areas? > > It's very easy: > * Go to www.hsbc.co.uk (so now you know what bank I'm talking

Re: [ubuntu-uk] Banks and Ubuntu support for business users

2010-10-10 Thread Vince Marsters
On Sun, 2010-10-10 at 17:09 +0100, Vince Marsters wrote: > On Sun, 2010-10-10 at 16:55 +0100, Bruno Girin wrote: > > It's very easy: > > * Go to www.hsbc.co.uk (so now you know what bank I'm talking > > about) > > * Click the "Log on" button in the "Business" box on the right >

Re: [ubuntu-uk] Banks and Ubuntu support for business users

2010-10-10 Thread Vince Marsters
On Sun, 2010-10-10 at 16:55 +0100, Bruno Girin wrote: > It's very easy: > * Go to www.hsbc.co.uk (so now you know what bank I'm talking > about) > * Click the "Log on" button in the "Business" box on the right > > At that point, it should take you to a login page but in my case

Re: [ubuntu-uk] Banks and Ubuntu support for business users

2010-10-10 Thread Bruno Girin
On Sun, 2010-10-10 at 16:19 +0100, Alan Pope wrote: > On 10 October 2010 16:16, SuperEngineer wrote: > > A suggestion use your feet to vote & move bank to one that does > > support Ubuntu / Linux... there are plenty. > > > > Whilst that's good to know, a list would be even more useful. > > h

Re: [ubuntu-uk] Banks and Ubuntu support for business users

2010-10-10 Thread Bruno Girin
On Sun, 2010-10-10 at 16:35 +0100, Colin Law wrote: > On 10 October 2010 16:03, Bruno Girin wrote: > > Hi all, > > > > A quick question I'd like to put to the list. The business web site of > > my bank doesn't work with Firefox on Ubuntu anymore (it used to), even > > though it works fine with Fir

Re: [ubuntu-uk] Banks and Ubuntu support for business users

2010-10-10 Thread Bruno Girin
On Sun, 2010-10-10 at 16:16 +0100, SuperEngineer wrote: > A suggestion use your feet to vote & move bank to one that does > support Ubuntu / Linux... there are plenty. I could but I'm not sure that would be very productive. First, the problem is with the business banking site so it means I wo

Re: [ubuntu-uk] Banks and Ubuntu support for business users

2010-10-10 Thread Colin Law
On 10 October 2010 16:03, Bruno Girin wrote: > Hi all, > > A quick question I'd like to put to the list. The business web site of > my bank doesn't work with Firefox on Ubuntu anymore (it used to), even > though it works fine with Firefox on Mac. A support query I filed > resulted in an answer by

Re: [ubuntu-uk] Banks and Ubuntu support for business users

2010-10-10 Thread Alan Pope
On 10 October 2010 16:16, SuperEngineer wrote: > A suggestion use your feet to vote & move bank to one that does > support Ubuntu / Linux... there are plenty. > Whilst that's good to know, a list would be even more useful. http://mjr.towers.org.uk/blog/2007/banking Thats a start. Al. --

Re: [ubuntu-uk] Banks and Ubuntu support for business users

2010-10-10 Thread Alan Pope
On 10 October 2010 16:03, Bruno Girin wrote: > A quick question I'd like to put to the list. The business web site of > my bank doesn't work with Firefox on Ubuntu anymore (it used to), even > though it works fine with Firefox on Mac. A support query I filed > resulted in an answer by email along

Re: [ubuntu-uk] Banks and Ubuntu support for business users

2010-10-10 Thread SuperEngineer
anks and Ubuntu support for business users Date: Sun, 10 Oct 2010 16:03:45 +0100 Hi all, A quick question I'd like to put to the list. The business web site of my bank doesn't work with Firefox on Ubuntu anymore (it used to), even though it works fine with Firefox on Mac. A support

[ubuntu-uk] Banks and Ubuntu support for business users

2010-10-10 Thread Bruno Girin
Hi all, A quick question I'd like to put to the list. The business web site of my bank doesn't work with Firefox on Ubuntu anymore (it used to), even though it works fine with Firefox on Mac. A support query I filed resulted in an answer by email along the lines of "we don't support Linux". How w