I think the FAQ/flowchart/chatroom model could work very well in other
places, but the Signpost is just about pointing people in the right
direction - providing solutions is outside our modest scope.
You've already got a chatroom in #ubuntu, so the next thing is to start
writing answers. I wou
On Thu, 9 Jul 2009 14:58:49 +0800
John McCabe-Dansted wrote:
> On Sat, Jul 4, 2009 at 2:23 AM, Evan wrote:
> > We also seem to have a duplication of effort on several fronts. At
> > last glance we have:
> >
> > - mailing lists
> > - IRC
> > - wiki
> > - launchpad
> > - launchpad answers
> > - for
> On Thu, 9 Jul 2009 14:58:49 +0800
> John McCabe-Dansted wrote:
>
>> On Sat, Jul 4, 2009 at 2:23 AM, Evan wrote:
>> > We also seem to have a duplication of effort on several fronts. At
>> > last glance we have:
>> >
>> > - mailing lists
>> > - IRC
>> > - wiki
>> > - launchpad
>> > - launchpad ans
On Thu, 2009-07-09 at 08:13 +0800, Onno Benschop wrote:
> My experience in this scenario is that if you go down the path of
> individual pairing that paired support person becomes the single
> contact
> point for that user from then on. It happens today when a support
> request gets resolved the us
