[Bug 1235563] Re: HP DeskJet 930C fails during print; USB-to-Parallel - not detected by HPLIP

2018-09-04 Thread gf
Hello G4jc, Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then. Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you s

[Bug 1255079] Re: /usr/share/hplip/config_usb_printer.py:OSError:/usr/bin/hp-config_usb_printer@37:/usr/share/hplip/base/g.py@212:__init__:makedirs:makedirs

2018-09-04 Thread gf
Hello Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then. Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you still

[Bug 1222221] Re: first time connection/driver download problem. printer hp 1006

2018-09-04 Thread gf
Hello Bogdan, Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then. Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you

[Bug 1229344] Re: package hplip-data 3.13.3-1ubuntu0.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 139

2018-09-04 Thread gf
Hello Diptanshu, Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then. Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are

[Bug 1285775] Re: Margins are cut and options are partly wrong

2018-09-04 Thread gf
Hello Zwylicht, Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then. Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are y

[Bug 1275799] Re: package hplip 3.12.2-1ubuntu3.4 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2

2018-09-04 Thread gf
Hello Rasos, Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then. Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you

[Bug 1260234] Re: CUPS gets disabled occasionally

2018-09-04 Thread gf
Hello Origin, Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then. Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you

[Bug 1270296] Re: package libhpmud0 (not installed) failed to install/upgrade: subprocess installed pre-removal script returned error exit status 2

2018-09-04 Thread gf
Hello Edmond, Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then. Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you

[Bug 1261142] Re: package hplip-data 3.12.2-1ubuntu3.1 failed to install/upgrade: ErrorMessage: package hplip-data is not ready for configuration cannot configure (current status `half-installed')

2018-09-04 Thread gf
Hello Davide, Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then. Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you

[Bug 1290153] Re: HPLaserjet1102w wifi unable locate turnon

2018-09-04 Thread gf
Hello again David, Thank you for submitting this bug and reporting a problem with wifi and hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then. Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a pr

[Bug 1320368] Re: Printed document loses edge of output

2018-09-04 Thread gf
Hello Martin, Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then. Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you

[Bug 1297221] Re: /usr/share/hplip/config_usb_printer.py:ImportError:/usr/bin/hp-config_usb_printer@38:/usr/share/hplip/base/device.py@43:/usr/share/hplip/base/status.py@59

2018-09-04 Thread gf
Hello Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then. Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you still

[Bug 1405382] Re: no color if using "print Quality" = "High resolution Photo"

2018-09-04 Thread gf
Hello Thomas, Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then. Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you

[Bug 1390514] Re: Incorrect page margins for HP Officejet 6700 Premium

2018-09-04 Thread gf
Hello Sam, Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then. It looks like you found a solution but just to be sure, could you confirm that this is no longer a problem and that we can

[Bug 1378748] Re: All scanning programs hang in pp_probe_devices()

2018-09-04 Thread gf
Hello Dmitry, Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then. Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you

[Bug 1385055] Re: HP Officejet Pro X476dw MFP prints in 300dpi

2018-09-04 Thread gf
Hello Schlomo, Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then. Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are yo

[Bug 1436464] Re: P2035 is always in "Device communication error" state

2018-09-04 Thread gf
Hello Dmitry, Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then. Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you

[Bug 1414116] Re: OfficeJet G55 communication error

2018-09-04 Thread gf
Hello Stefan, Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then. Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you

[Bug 1255079] Re: /usr/share/hplip/config_usb_printer.py:OSError:/usr/bin/hp-config_usb_printer@37:/usr/share/hplip/base/g.py@212:__init__:makedirs:makedirs

2018-09-04 Thread gf
Thanks for the fast response, Brian. Have a great day! :) G -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1255079 Title: /usr/share/hplip/config_usb_printer.py:OSError:/usr/bin/hp- config_usb_pri

[Bug 1092144] Re: HP LaserJet 1000 won't print

2018-09-04 Thread gf
Thanks for the update, Tracy. I will close the report now. Have a great day! :) G Closed per reporter’s feedback. ** Changed in: hplip (Ubuntu) Status: Incomplete => Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. http

[Bug 1414116] Re: OfficeJet G55 communication error

2018-09-05 Thread gf
Thanks for the update, Stefan. I will close the report now. :) G Closed per reporter's feedback. ** Changed in: hplip (Ubuntu) Status: Incomplete => Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpa

[Bug 1275799] Re: package hplip 3.12.2-1ubuntu3.4 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2

2018-09-05 Thread gf
Thanks for the update, Rasos. I will close the report now. :) G Closed per reporter's feedback. ** Changed in: hplip (Ubuntu) Status: Incomplete => Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad

[Bug 1212409] Re: incorrect cups config by hplip

2018-09-05 Thread gf
Thanks for the update, Keith. I will close the report now. :) G Closed per reporter's feedback. ** Changed in: hplip (Ubuntu) Status: Incomplete => Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpa

[Bug 1378748] Re: All scanning programs hang in pp_probe_devices()

2018-09-05 Thread gf
Thanks for the update, Dmitry. I will close the report now. :) G Closed per reporter's feedback. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1378748 Title: All scanning programs hang in pp_probe_

[Bug 1073299] Re: Tray selection not working in 12.10

2018-09-05 Thread gf
Thanks for the update, Alexander. I will close the report now. :) G Closed per reporter's feedback. ** Changed in: hplip (Ubuntu) Status: Incomplete => Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launc

[Bug 1290153] Re: HPLaserjet1102w wifi unable locate turnon

2018-09-05 Thread gf
Thanks for the update, David. I will close the report now. :) G Closed per reporter's feedback. ** Changed in: hplip Status: Incomplete => Invalid ** Changed in: hplip (Ubuntu) Status: Incomplete => Invalid -- You received this bug notification because you are a member of Ubuntu

[Bug 1638634] Re: Print Job with Authentication is postponed until queue is opened manually

2018-09-05 Thread gf
Thanks for changing the status and importance, C. Have a great day! :) G -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1638634 Title: Print Job with Authentication is postponed until queue is opened

[Bug 1385055] Re: HP Officejet Pro X476dw MFP prints in 300dpi

2018-09-06 Thread gf
Hi Schlomo, I think the latest version of hplip is 3.18.7 from August 2018 and can be found here: https://launchpad.net/ubuntu/+source/hplip/3.18.7+dfsg1-1 There is also the ability to download it directly from HP: https://developers.hp.com/hp-linux-imaging-and-printing click "Download HPLIP" In

[Bug 1320368] Re: Printed document loses edge of output

2018-09-06 Thread gf
Thanks for the update, Martin. I will close the report now. Have a great day! :) G Closed per reporter’s feedback. ** Changed in: hplip (Ubuntu) Status: Incomplete => Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. htt

[Bug 1436464] Re: P2035 is always in "Device communication error" state

2018-09-06 Thread gf
** Changed in: hplip (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1436464 Title: P2035 is always in "Device communication error" state To manage notificat

[Bug 1479555] Re: package hplip-data 3.14.3-0ubuntu3.3 failed to install/upgrade: Extrahierte Daten für »./usr/share/hplip/data/pcl/colorcal1_450.pcl.gz« können nicht nach »/usr/share/hplip/data/pcl/c

2018-09-06 Thread gf
Hello Thomas, Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then. Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you

[Bug 1458329] Re: hplip has wrong order of udev rules ⇒ scanner ACLs not set

2018-09-06 Thread gf
Hello Nico, Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then. Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you s

[Bug 1479431] Re: move systemd bits from 56-hpmud_sysfs.rules to 56-hpmud.rules

2018-09-06 Thread gf
Hello Jiri, Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then. Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you s

[Bug 1465588] Re: Printer Queue stoppped when printer is unconnected

2018-09-06 Thread gf
Hello Abhijit, Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then. Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are yo

[Bug 1468770] Re: HP LaserJet P 1102w doesn't print

2018-09-06 Thread gf
Hello Vasya, Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then. Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you

[Bug 1499942] Re: all settings>appeance does not provide option to show/hide underlined letters in menus

2018-09-06 Thread gf
Hello Humphrey, Just to clarify for the programmers: What version of Ubuntu are you in? What are the applications in which you use the keyboard shortcuts? What are the versions of those applications? I know you described it in your bug descriptions but could you post the exact steps to create th

[Bug 1468770] Re: HP LaserJet P 1102w doesn't print

2018-09-06 Thread gf
Thanks for the update, Vasya. Have a great day! :) G -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1468770 Title: HP LaserJet P 1102w doesn't print To manage notifications about this bug go to: ht

[Bug 1468770] Re: HP LaserJet P 1102w doesn't print

2018-09-06 Thread gf
Yes, of course. Sorry about that. Thanks for the reminder. :) G ** Changed in: hplip (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1468770 Title: HP LaserJ

[Bug 1499942] Re: all settings>appeance does not provide option to show/hide underlined letters in menus

2018-09-06 Thread gf
Thanks for looking into this, C. I had thought I could change the bug report to another ubuntu package, if u-c-c is incorrect. Now after your results, perhaps I could change the package to the specific program package, (for example, Thunderbird) and change status to wishlist. That's only if there

[Bug 1479431] Re: move systemd bits from 56-hpmud_sysfs.rules to 56-hpmud.rules

2018-09-07 Thread gf
Thanks for the update, Jiri. I will close the report now. Have a great day! :) G Closed per reporter’s feedback. ** Changed in: hplip Status: Incomplete => Invalid ** Changed in: hplip (Ubuntu) Status: Incomplete => Invalid -- You received this bug notification because you are a

[Bug 465479] Re: hplip fails on photosmart7760

2018-09-07 Thread gf
Thanks for the update, Jesse. I will close the report now. Have a great day! :) G Closed per reporter’s feedback. ** Changed in: hplip Status: Incomplete => Invalid ** Changed in: hplip (Ubuntu) Status: Incomplete => Invalid -- You received this bug notification because you are a

[Bug 1179583] Re: Xorg freeze

2018-09-07 Thread gf
Thanks for the update, Mark. The ticket has already been closed. Have a great day! :) G -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1179583 Title: Xorg freeze To manage notifications about this b

[Bug 1698693] Re: cups-pdf blocked by apparmor

2018-09-07 Thread gf
Hi Patrick, Just to confirm, this is still a problem for you in 18.04? Also could you look at the following bug and see if it is the same as your bug report: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1675503 Thanks G -- You received this bug notification because you are a member of

[Bug 1698693] Re: cups-pdf blocked by apparmor

2018-09-07 Thread gf
Hi again, Patrick. Here is an older bug report that seems to be the same issue. Could you look at it and let me know if it is the same issue as yours? https://bugs.launchpad.net/ubuntu/+source/cups-pdf/+bug/1166786 Thanks G -- You received this bug notification because you are a member of Ubunt

[Bug 1385055] Re: HP Officejet Pro X476dw MFP prints in 300dpi

2018-09-07 Thread gf
Hi Schlomo, Just to clarify and prep this report for the programmers, what version of ubuntu are you in now? Thanks G -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1385055 Title: HP Officejet Pro

[Bug 1468770] Re: HP LaserJet P 1102w doesn't print

2018-09-07 Thread gf
Thanks for adding the extra package, Till. :) G -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1468770 Title: HP LaserJet P 1102w doesn't print To manage notifications about this bug go to: https://

[Bug 1480032] Re: python 3.4 vs python 2.7 ??? package hplip-data 3.14.3-0ubuntu3.3 failed to install/upgrade: subprocess new pre-removal script returned error exit status 1

2018-09-07 Thread gf
Hello David Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then. Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you s

[Bug 1487709] Re: package hplip-data 3.14.3-0ubuntu3 failed to install/upgrade: subprocess new pre-removal script returned error exit status 127

2018-09-07 Thread gf
Hello Nalini, Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then. Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you

[Bug 1506019] Re: Network interface logical name = rename2 after installtion

2018-09-07 Thread gf
Hello Maraschin, Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then. Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are

[Bug 1496992] Re: requirements of proprietary plugin path are too unclear

2018-09-07 Thread gf
Hello again Karl-Philipp, Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then. Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a prob

[Bug 1496994] Re: failure of proprietary plugin installation doesn't provide any reasons

2018-09-07 Thread gf
Hello again Karl-Philipp, Thank you for submitting this bug and reporting this other problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then. Could you confirm that this is no longer a problem and that we can close the ticket? If it is sti

[Bug 1499389] Re: HP Photosmart D5460 prints text in gray instead of black when A4 borderless is chosen

2018-09-07 Thread gf
Hello Jan, Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then. Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you st

[Bug 1506230] Re: package hplip-data 3.14.3-0ubuntu3.5 failed to install/upgrade: subprocess installed post-installation script returned error exit status 101

2018-09-07 Thread gf
Hello Evin, Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then. Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you s

[Bug 1507356] Re: drivers impresora hp envy 4500 series

2018-09-07 Thread gf
Hello Jose, Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then. Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you s

[Bug 1512125] Re: m127fn printer does not work on ubuntu 15.10

2018-09-07 Thread gf
Hello Edilsonka, Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then. Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are

[Bug 1506323] Re: hplip 3.15.2 recognizes ez-ipupdate as running package manager

2018-09-07 Thread gf
Hello again Karl-Philipp, Thank you for submitting this bug and reporting a problem with hplip and the ez-ipupdate message. You made this bug report some time ago and Ubuntu and hplip have been updated since then. Could you confirm that this is no longer a problem and that we can close the ti

[Bug 1510631] Re: Import error with cupsext on Ubuntu 15.10

2018-09-07 Thread gf
Hello Hong Quan, Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then. Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are

[Bug 1532727] Re: /usr/share/hplip/toolbox.py:SystemError:SetDefaultButton_clicked:cups_operation:setDefaultPrinter

2018-09-07 Thread gf
Hello Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then. Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you still i

[Bug 1562516] Re: Missing /usr/share/hplip

2018-09-07 Thread gf
Hello Wieczyk, Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then. Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are yo

[Bug 1424451] Re: Brightness setting unaffective when scanning with MFP M177fw

2018-09-07 Thread gf
Hello Zoltan, Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then. Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you

[Bug 1517116] Re: A3 printer is only printing A4's worth of image

2018-09-07 Thread gf
Hello Peter, Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then. Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you

[Bug 1519765] Re: package hplip-data 3.14.3-0ubuntu3 failed to install/upgrade: subprocess new pre-removal script returned error exit status 1

2018-09-07 Thread gf
Hello Anubhav, Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then. Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are yo

[Bug 1581597] Re: hplip causes scanimage -L to return the same hp scanner as two devices

2018-09-07 Thread gf
Hello Sergio, Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then. Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you

[Bug 1596361] Re: MFP M476DW Error 5002 on status / No toner levels in HP Device Manager

2018-09-07 Thread gf
Hello Andre, Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then. Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you

[Bug 1595566] Re: HP OfficeJet Pro 8740 is not listed in the printers database (lpinfo -m)

2018-09-07 Thread gf
Hello Dmitry, Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then. Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you

[Bug 1570955] Re: hp-scan stops working if I run hp-info (several printer models)

2018-09-07 Thread gf
Hello Edgardo, Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then. Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are yo

[Bug 1465588] Re: Printer Queue stoppped when printer is unconnected

2018-09-08 Thread gf
Thanks for the update, Abhijit. I will close the report now. Have a great day! :) G Closed per reporter’s feedback. ** Changed in: hplip (Ubuntu) Status: Incomplete => Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. ht

[Bug 1512125] Re: m127fn printer does not work on ubuntu 15.10

2018-09-08 Thread gf
Thanks for the update, Edilsonka. I will close the report now. Have a great day! :) G Closed per reporter’s feedback. ** Changed in: hplip (Ubuntu) Status: Incomplete => Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1581597] Re: hplip causes scanimage -L to return the same hp scanner as two devices

2018-09-08 Thread gf
Hi Sergio. Thanks for the update and the apport info. I'll look at next steps. Take care :) G ** Changed in: hplip Status: Incomplete => New ** Changed in: hplip (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Ubuntu Bugs, which

[Bug 1581597] Re: hplip causes scanimage -L to return the same hp scanner as two devices

2018-09-08 Thread gf
Hi Sergio, Thank you for taking the time to attach the updated apport information to the bug report. In order to prepare the bug report for the programmers I need some additional information. Can you give the exact steps to get the results you describe? For example, 1. open terminal 2. ran ...

[Bug 1496992] Re: requirements of proprietary plugin path are too unclear

2018-09-08 Thread gf
Thanks for the update, Karl-Philipp. Thanks also for changing the status. By the way, we use the "invalid" status to close a ticket such as this one. I know it seems that "fix released" is clearer but that status is used specifically for the case where a fix/patch has been released for that exact

[Bug 1698693] Re: cups-pdf blocked by apparmor

2018-09-08 Thread gf
Thanks for the additional information and the patch file, Patrick. I will contact the bug control team to see if this bug should be associated with a different Ubuntu package. And I will look at preparing this report for the programmers. Thanks again for your patience. :) G -- You received this

[Bug 1499942] Re: all settings>appeance does not provide option to show/hide underlined letters in menus

2018-09-08 Thread gf
Hi Humphrey, I am not sure what next step to take here. I was hoping you'd tell me the main application, that you use all the time, which is giving you the most grief. Then, we could change this bug report to that program's package. This sounds like a "wishlist" item and I will get the bug contr

[Bug 1385055] Re: HP Officejet Pro X476dw MFP prints in 300dpi

2018-09-08 Thread gf
OK, thanks for the update, Schlomo. I think there is enough information in this report now that it can be send to the programmers. For their ease, I will add a summary here. Please feel free to add any corrections. --- SUMMARY: Ubuntu version 16.04 and 18.04 Problem is reprodu

[Bug 1499942] Re: all settings>appeance does not provide option to show/hide underlined letters in menus

2018-09-08 Thread gf
OK, thanks for the fast reply, Humprey. I will change it to that package and will write up a summary for the programmers. Have a great morning! :) G -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1499

[Bug 1499942] Re: all settings>appeance does not provide option to show/hide underlined letters in menus

2018-09-08 Thread gf
Hi again Humphrey, What version of Thunderbird are you in? :) G ** Package changed: unity-control-center (Ubuntu) => thunderbird (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1499942 Title:

[Bug 1499942] Re: all settings>appeance does not provide option to show/hide underlined letters in menus

2018-09-08 Thread gf
And could you list for me the specific steps in Thunderbird to demonstrate one sub-menu not having shortcut letters properly indicated? I have the latest version 60 of Thunderbird and it would help if I could attach screen prints of the problem. Take care and thanks for your patience. :) G --

[Bug 1248328] Re: Printing emails shows no body text; works only printing to .ps file

2018-09-09 Thread gf
Thanks for the update, Jimav. Have a great day! :) G -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1248328 Title: Printing emails shows no body text; works only printing to .ps file To manage noti

[Bug 1510631] Re: Import error with cupsext on Ubuntu 15.10

2018-09-09 Thread gf
Thanks for the update, Hong Quan. I will close the bug report now. Have a great day! :) G ** Changed in: hplip (Ubuntu) Status: Incomplete => Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bu

[Bug 1496992] Re: requirements of proprietary plugin path are too unclear

2018-09-09 Thread gf
Thanks for changing the status on this report, Karl-Philipp. Presently, I don't have the rights to do that. Take care :) G -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1496992 Title: requirements

[Bug 1643361] Re: hp-testpage fails AttributeError: module 'base.pexpect' has no attribute 'EOF'

2018-09-09 Thread gf
Hello Walt, Thank you for submitting this bug and reporting a problem with hplip and testpage end of file attribute. You made this bug report some time ago and Ubuntu has been updated since then. Could you confirm that this is no longer

[Bug 1499942] Re: all settings>appeance does not provide option to show/hide underlined letters in menus

2018-09-09 Thread gf
Hi Humphrey, Thanks for the TB version and the screen print. Thank you in advance for your patience as I have more questions for you... I see on your screen print of the "Edit" menu, there are several shortcuts already. For example, for the "undo" function in the edit menu, you can do that straig

[Bug 1385055] Re: HP Officejet Pro X476dw MFP prints in 300dpi

2018-09-09 Thread gf
OK, thanks for the update, Schlomo. I think there is enough information in this report now that it can be send to the programmers. For their ease, I will add a summary here. Please feel free to add any corrections. --- SUMMARY: Ubuntu version 16.04 and 18.04 Problem is reprodu

[Bug 1385055] Re: HP Officejet Pro X476dw MFP prints in 300dpi

2018-09-09 Thread gf
Hi Schlomo, Sorry for the duplicate post. I thought I had forgotten to hit the "Post Comment" button yesterday. In response to your post: there is no "upstream" bug, in this case. The HPLIP group uses Launchpad as well to triage bugs. So this bug report, in effect, IS the upstream bug since the

[Bug 1499942] Re: all settings>appeance does not provide option to show/hide underlined letters in menus

2018-09-09 Thread gf
Hi Humphrey, I think the title of this bug is unclear. What do you think about the following revised title: Menu item keyboard shortcut underlined letters do not show up right away Please edit/correct as needed. Thanks G -- You received this bug notification because you are a member of Ubuntu

[Bug 1766161] Re: package get updated even though locked in Synaptic

2018-09-09 Thread gf
Hi Paul, I agree that bug 42178 is the primary bug report this issue. It has the best description, a possible workaround, the most history and most number of users affected. This bug here (1766161) could be closed as a duplicate of 42178. However, 60 minutes ago, Raimondo is advocating that 4217

[Bug 1766161] Re: package get updated even though locked in Synaptic

2018-09-09 Thread gf
*** This bug is a duplicate of bug 42178 *** https://bugs.launchpad.net/bugs/42178 Thanks for the suggestion, Paul. I will look at aptitude. I was not aware it was different from apt or apt-get. Take care :) G -- You received this bug notification because you are a member of Ubuntu Bugs, wh

[Bug 1499942] Re: all settings>appeance does not provide option to show/hide underlined letters in menus

2018-09-09 Thread gf
Thanks for changing the importance level for me, C! :) G -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1499942 Title: all settings>appeance does not provide option to show/hide underlined letters

[Bug 1385055] Re: HP Officejet Pro X476dw MFP prints in 300dpi

2018-09-09 Thread gf
Thanks for changing the importance and status levels for me, C! :) G -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1385055 Title: HP Officejet Pro X476dw MFP prints in 300dpi To manage notification

[Bug 1647103] Re: improve message "error: The network appears to be unreachable. Installation may not resolve all dependencies without access to distribution repositories."

2018-09-09 Thread gf
Hello Karl-Philipp, Thank you for submitting this bug and reporting a problem with hplip and unreachable network message. You made this bug report some time ago and Ubuntu and hplip have been updated since then. Could you confirm that this is no longer a problem and that we can close the tick

[Bug 1647103] Re: improve message "error: The network appears to be unreachable. Installation may not resolve all dependencies without access to distribution repositories."

2018-09-10 Thread gf
Thanks for closing this bug report, Karl-Philipp. Have a great day! :) G -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1647103 Title: improve message "error: The network appears to be unreachable.

[Bug 1766161] Re: package get updated even though locked in Synaptic

2018-09-10 Thread gf
*** This bug is a duplicate of bug 42178 *** https://bugs.launchpad.net/bugs/42178 Sorry Humphrey. Paul was responding to my comment about not being able to find the software I need in the ubuntu software app. I have since looked at aptitude and I still prefer synaptic. This issue is still op

[Bug 42178] Re: synaptic: ‘Lock Version’ is broken; use dpkg hold

2018-09-10 Thread gf
Hello, https://bugs.launchpad.net/ubuntu/+source/synaptic/+bug/1766161 has been marked a duplicate of this bug. This issue may have been reported a long time ago, but it is still current problem. A simple solution would be a pop-up window in synaptic when you lock an application, to warn the u

[Bug 1766161] Re: package get updated even though locked in Synaptic

2018-09-11 Thread gf
*** This bug is a duplicate of bug 42178 *** https://bugs.launchpad.net/bugs/42178 Hi again Humphrey, Please subscribe yourself to the bug number 42178, so you can follow and comment on the conversation there. Someone just responded there yesterday also reporting the bug on their computer. T

[Bug 1766161] Re: package get updated even though locked in Synaptic

2018-09-11 Thread gf
*** This bug is a duplicate of bug 42178 *** https://bugs.launchpad.net/bugs/42178 Hi Humphrey, See also this bug: https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=276655 which has been associated with the 42178 bug and is the "upstream" bug that has been reported to Debian. Hope this helps

[Bug 1596361] Re: MFP M476DW Error 5002 on status / No toner levels in HP Device Manager

2018-09-11 Thread gf
Thanks for the update, Andre. I look forward to your comments regarding the new version. Have a great day! :) G -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1596361 Title: MFP M476DW Error 5002 on

[Bug 583577] Re: "View by Threads with Unread" results in no ability to read some messages

2018-09-11 Thread gf
Thanks for the update, Bryn. Could you upload a screen shot? In order to prep this report for the programmers, I will have a number of questions - thank you in advance for your patience. What version of Thunderbird are you using? What are the exact steps to produce the problem? For example, 1.

[Bug 1766161] Re: package get updated even though locked in Synaptic

2018-09-12 Thread gf
*** This bug is a duplicate of bug 42178 *** https://bugs.launchpad.net/bugs/42178 Ok, Humphrey. Just wanted to make sure you were satisfied with the response on this bug report. Talk to you again. :) G -- You received this bug notification because you are a member of Ubuntu Bugs, which is

[Bug 1654517] Re: ZFS I/O hangs for minutes

2018-09-12 Thread gf
Ok, thanks for changing the status, Colin. :) G -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1654517 Title: ZFS I/O hangs for minutes To manage notifications about this bug go to: https://bugs.lau

[Bug 1285775] Re: Margins are cut and options are partly wrong

2018-09-12 Thread gf
Thanks for the update, Zwylicht. I will close the bug report now. Have a great day! :) G Closed per reporter's feedback. ** Changed in: hplip Status: Incomplete => Invalid ** Changed in: hplip (Ubuntu) Status: Incomplete => Invalid -- You received this bug notification because y

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