[Bug 593580] Re: Firefox crash when tried read a stream with Silverlight on Lucid

2010-06-19 Thread drew212
Could you please generate an apport crash report for this? A crash report will help in resolving your problem. You can enable apport for one instance like this in the terminal: sudo service apport start force_start=1 I am marking this invalid as apport will open a new bug when the crash is genera

[Bug 557825] Re: firefox, entire screen turns gray...

2010-06-19 Thread drew212
Could you please generate an apport crash report for this? A crash report will help in resolving your problem. You can enable apport for one instance like this in the terminal: sudo service apport start force_start=1 I am marking this invalid as apport will open a new bug when the crash is genera

[Bug 592658] Re: Firefox crashed using java (I suppose...)

2010-06-19 Thread drew212
Thank you for reporting this to Ubuntu. Please provide the results of the following command run in a terminal: apt-cache policy flashplugin-installer swfdec-mozilla mozilla-plugin-gnash adobe-flashplugin This will let us know what flash players you have installed so that we can better diagnose y

[Bug 592658] Re: Firefox crashed using java (I suppose...)

2010-06-19 Thread drew212
** Changed in: firefox (Ubuntu) Status: New => Incomplete -- Firefox crashed using java (I suppose...) https://bugs.launchpad.net/bugs/592658 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs

[Bug 596347] Re: Firefox 3.8.3 crashes on some UTube pages

2010-06-19 Thread drew212
Could you please generate an apport crash report for this? A crash report will help in resolving your problem. You can enable apport for one instance like this in the terminal: sudo service apport start force_start=1 I am marking this invalid as apport will open a new bug when the crash is genera

[Bug 594470] Re: Mozilla Firefox crashes, ubuntu session terminated, re-logon necessary

2010-06-19 Thread drew212
Could you please generate an apport crash report for this? A crash report will help in resolving your problem. You can enable apport for one instance like this in the terminal: sudo service apport start force_start=1 I am marking this invalid as apport will open a new bug when the crash is genera

[Bug 588107] Re: Firefox crashes while maximizing youtube video

2010-06-19 Thread drew212
Could you please generate an apport crash report for this? A crash report will help in resolving your problem. You can enable apport for one instance like this in the terminal: sudo service apport start force_start=1 I am marking this invalid as apport will open a new bug when the crash is genera

[Bug 590053] Re: Firefox crash importing pkcs12 file

2010-06-19 Thread drew212
Could you please generate an apport crash report for this? A crash report will help in resolving your problem. You can enable apport for one instance like this in the terminal: sudo service apport start force_start=1 I am marking this invalid as apport will open a new bug when the crash is genera

[Bug 592426] Re: firefox crashes while visiting website alcatel-lucent.com

2010-06-19 Thread drew212
Could you please generate an apport crash report for this? A crash report will help in resolving your problem. You can enable apport for one instance like this in the terminal: sudo service apport start force_start=1 I am marking this invalid as apport will open a new bug when the crash is genera

[Bug 595941] Re: Crashes when typing in the address bar

2010-06-19 Thread drew212
Could you please generate an apport crash report for this? A crash report will help in resolving your problem. You can enable apport for one instance like this in the terminal: sudo service apport start force_start=1 I am marking this invalid as apport will open a new bug when the crash is genera

[Bug 588837] Re: Firefox freezes

2010-06-19 Thread drew212
Could you please generate an apport crash report for this? A crash report will help in resolving your problem. You can enable apport for one instance like this in the terminal: sudo service apport start force_start=1 I am marking this invalid as apport will open a new bug when the crash is genera

[Bug 587727] Re: Firefox crash in Thai session when login facebook

2010-06-19 Thread drew212
Could you please generate an apport crash report for this? A crash report will help in resolving your problem. You can enable apport for one instance like this in the terminal: sudo service apport start force_start=1 I am marking this invalid as apport will open a new bug when the crash is genera

[Bug 559562] Re: firefox doesn't function

2010-06-19 Thread drew212
Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fix

[Bug 571035] Re: No sound in Flash videos after hibernate

2010-06-19 Thread drew212
I have subscribed the ubuntu-audio team as this is an audio issue and they may be able to help. This may also be kernel related given the acpi stuff involved in suspend/resume. -- No sound in Flash videos after hibernate https://bugs.launchpad.net/bugs/571035 You received this bug notification be

[Bug 596659] Re: No busy indicator in full screen

2010-06-20 Thread drew212
** Bug watch added: Mozilla Bugzilla #573385 https://bugzilla.mozilla.org/show_bug.cgi?id=573385 ** Also affects: firefox via https://bugzilla.mozilla.org/show_bug.cgi?id=573385 Importance: Unknown Status: Unknown -- No busy indicator in full screen https://bugs.launchpad.net/bug

[Bug 596659] Re: No busy indicator in full screen

2010-06-20 Thread drew212
Thank you for your bug report. This bug has been reported to the developers of the software. Soon the upstream bug will be imported into Launchpad and you can reply directly to the developers if they ask questions. I'm going to mark it as Triaged and wait for upstream to work on this. Thanks for

[Bug 596659] Re: No busy indicator in full screen

2010-06-20 Thread drew212
Kangaroo, are you in fullscreen mode? If you are you shouldn't be able to see the tabs. -- No busy indicator in full screen https://bugs.launchpad.net/bugs/596659 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing li

[Bug 592426] Re: firefox crashes while visiting website alcatel-lucent.com

2010-06-21 Thread drew212
Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find. -- firefox crashes while visiting website alcatel-lucent.com https://bugs.launchpad.net/bugs/592426 You received this bug notification because you are a member of

[Bug 596818] Re: The requested URL /nagios/cgi-bin/statusmap.cgi was not found on this server.

2010-06-21 Thread drew212
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we can't fix it because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html.

[Bug 596855] Re: not responding to site www.dakshinalanka.com

2010-06-21 Thread drew212
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we can't fix it because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html.

[Bug 596882] Re: No Sound - used a clean Install of Maverick 10.10

2010-06-21 Thread drew212
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it without more information. Would you please add the information requested from the "Reporting Sound Bugs" section of https://wiki.ubuntu.com/DebuggingSoundProblems as separate attachment

[Bug 596882] Re: No Sound - used a clean Install of Maverick 10.10

2010-06-21 Thread drew212
I'm marking new as you have supplied new information. Hopefully someone from the audio team will chime in and be able to help you further and finish triaging your report. ** Changed in: linux (Ubuntu) Status: Incomplete => New -- No Sound - used a clean Install of Maverick 10.10 https://b

[Bug 543919] Re: Yahoo toolbar deletes text as I write

2010-06-22 Thread drew212
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal: apport-collect 543919 This will help us to find and resolve the problem. Bear in mind that you may need t

[Bug 531095] Re: firefox-bin crash

2010-06-22 Thread drew212
Thank you for taking the time to report this bug and helping to make Ubuntu better. However, your crash report is either missing or challenging to deal with as a ".crash" file. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic

[Bug 597058] Re: Firefox radomly crushes with segmentation fault when loading HTML5 on HTML5 version of youtube

2010-06-22 Thread drew212
Could you please generate an apport crash report for this? A crash report will help in resolving your problem. You can enable apport for one instance like this in the terminal: sudo service apport start force_start=1 I am marking this invalid as apport will open a new bug when the crash is genera

[Bug 596347] Re: Firefox 3.8.3 crashes on some UTube pages

2010-06-22 Thread drew212
Could you please check in /var/crash for a crash report labeled Firefox? Since you have crashed several times there should be multiple files in there. I appreciate your enthusiasm to get this problem fixed but the errors you see in the terminal aren't what we need to debug this problem. We need a b

[Bug 551418] Re: Youtube videos barely run. Have sound, beyond choppy video.

2010-06-22 Thread drew212
Is this an issue in the final release of Ubuntu 10.04? I see that you have two flash players installed, gnash and an outdated adobe. Could you please pick one and make sure you have the most recent release of the other? Also, please list your graphics card, you can do that by typing 'lspci | grep V

[Bug 571035] Re: No sound in Flash videos after hibernate

2010-06-22 Thread drew212
I'm going to assign this to the kernel package. I believe this is a kernel issue because it is happening upon exiting hibernate. ** Package changed: firefox-3.5 (Ubuntu) => linux (Ubuntu) ** Changed in: linux (Ubuntu) Status: Incomplete => New -- No sound in Flash videos after hibernate

[Bug 603675] Re: adobe flash plugins recently starting failing in firefox 3.6.6

2010-07-10 Thread drew212
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we can't fix it because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html.

[Bug 603673] Re: adobe plugin not fully functional

2010-07-10 Thread drew212
*** This bug is a duplicate of bug 410407 *** https://bugs.launchpad.net/bugs/410407 Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 410407, so it is being marked as such. Please look at

[Bug 598010] Re: upgrade ubuntu = crash using firefox

2010-07-10 Thread drew212
The entire command is 'ls -l /var/crash/*firefox*' without the quotes. It is the list command, it lists a directory's components, you can find out more about it by typing 'man ls' in the terminal. -- upgrade ubuntu = crash using firefox https://bugs.launchpad.net/bugs/598010 You received this bu

[Bug 593225] Re: Bookmarks toolbar only displaying 2 of 3 folders, list in navigation fine

2010-07-11 Thread drew212
Sorry for the long delay between communication. Sometimes Firefox profiles can become corrupt and/or extensions can conflict. Could you please try this with a new profile and see if the problem still exists? You do not need to delete your old profile to test. If a new profile helps, you might wa

[Bug 604696] Re: disappearing low right add-on

2010-07-12 Thread drew212
Hello, thank you for taking the time to report this bug and helping to improve Ubuntu. Can you verify that the add-ons you're looking for are enabled? You can verify by clicking Tools>Add-ons and making sure that each add-on you wish to use are enabled. Thanks in advance! ** Changed in: firefox (U

[Bug 598010] Re: upgrade ubuntu = crash using firefox

2010-07-12 Thread drew212
It doesn't seem like you successfully had apport gather a crash report. You can make it so apport its always on, and then turn it off after you successfully gather a report if you're having problems. -- upgrade ubuntu = crash using firefox https://bugs.launchpad.net/bugs/598010 You received this

[Bug 604857] Re: flash player plugins chronic crash; installed latest version, uninstalled, redownloaded, reinstalled--can't get to function

2010-07-12 Thread drew212
Thank you for reporting this to Ubuntu. Please provide the results of the following command run in a terminal: apt-cache policy flashplugin-nonfree swfdec-mozilla mozilla-plugin-gnash adobe-flashplugin This will let us know what flash players you have installed so that we can better diagnose your

[Bug 598300] Re: firefox forgets IP address

2010-07-13 Thread drew212
This bug report is being closed due to your last comment regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more a

[Bug 603675] Re: adobe flash plugins recently starting failing in firefox 3.6.6

2010-07-13 Thread drew212
This bug report is being closed due to your last comment regarding this being fixed. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug status

[Bug 599504] Re: firefox gives "Segmentation fault" after running & working for awhile

2010-07-13 Thread drew212
Could you please generate an apport crash report for this? A crash report will help in resolving your problem. You can enable apport for one instance like this in the terminal: sudo service apport start force_start=1 I am marking this invalid as apport will open a new bug when the crash is genera

[Bug 602673] Re: firefox crashes and terminates automatically

2010-07-07 Thread drew212
Could you please generate an apport crash report for this? A crash report will help in resolving your problem. You can enable apport for one instance like this in the terminal: sudo service apport start force_start=1 I am marking this invalid as apport will open a new bug when the crash is genera

[Bug 602493] Re: adome crash

2010-07-07 Thread drew212
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we can't fix it because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html.

[Bug 601900] Re: pidgin crash when add new account

2010-07-07 Thread drew212
Could you please generate an apport crash report for this? A crash report will help in resolving your problem. You can enable apport for one instance like this in the terminal: sudo service apport start force_start=1 I am marking this invalid as apport will open a new bug when the crash is genera

[Bug 602951] Re: flash player needed but won't apply to computer

2010-07-07 Thread drew212
Thanks for reporting this bug and helping to improve Ubuntu. Are you trying to install the plug in through the browser or are you installing it using synaptic? Could you please try 'sudo apt-get install flashplugin-installer' in the console to install flash? Thanks in advance. ** Changed in: firef

[Bug 592726] Re: system lockup within minutes when running flash video

2010-07-07 Thread drew212
Thank you for reporting this bug and helping to improve Ubuntu. Could you please input 'lspci | grep VGA' in the terminal and paste the output here. Also, does this always happen with flash, does it only happen on pages with flash or does it happen other times as well. ** Changed in: ubuntu

[Bug 522219] Re: No way to disable java in Firefox

2010-08-26 Thread drew212
I have changed the bug status to opinion as there is a way to stop the use of java, but the button has been removed in favor of a plugin. The bug is still open for discussion, but further development will not continue. Please feel free to continue report other bugs you may find. ** Changed in: fir

[Bug 612458] Re: Firefox crashed when trying to open this url

2010-08-26 Thread drew212
Thank you for reporting this to Ubuntu. Could you please generate an apport crash report for this? You can enable apport for one instance like this: sudo service apport start force_start=1 I am marking this invalid as apport will open a new bug when the crash is generated. If it does not, you can

[Bug 539565] Re: Hide tooltips when Firefox looses focus

2010-08-26 Thread drew212
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on t

[Bug 613390] Re: drag and drop bookmarks sometimes doesn't work

2010-08-26 Thread drew212
Could you type about:config in your browser and in the filter field enter nglayout.enable_drag_images and tell me if the value is true or false. ** Changed in: firefox (Ubuntu) Status: New => Incomplete -- drag and drop bookmarks sometimes doesn't work https://bugs.launchpad.net/bugs/613

[Bug 551090] Re: drag and drop bookmark functionality broken

2010-08-26 Thread drew212
Could you type about:config in your browser and in the filter field enter nglayout.enable_drag_images and tell me if the value is true or false. ** Changed in: firefox (Ubuntu) Status: New => Incomplete -- drag and drop bookmark functionality broken https://bugs.launchpad.net/bugs/551090

[Bug 557235] Re: Java doesn't work in Firefox 3.6

2010-08-26 Thread drew212
Thank you for reporting this bug and helping to improve Ubuntu. Could you please try the following command and let me know if it works for you: sudo apt-get install openjdk-6-jre please restart your browser after it installs. Thanks in advance! ** Changed in: firefox (Ubuntu) Status: New =>

[Bug 569560] Re: Flash breaks in Firefox

2010-08-26 Thread drew212
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on t

[Bug 568675] Re: i cannot read shockwave flash using adobe flash player (installer)

2010-08-26 Thread drew212
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on t

[Bug 569486] Re: Browser disappears

2010-08-26 Thread drew212
There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test the current Ubuntu development version (10.10). If you can test it, and it is still an issue, we would appreciate if yo

[Bug 557235] Re: Java doesn't work in Firefox 3.6

2010-08-26 Thread drew212
Please disregard the previous comment and copy the output of this command: apt-cache policy sun-java6-plugin. Again, thanks in advance! -- Java doesn't work in Firefox 3.6 https://bugs.launchpad.net/bugs/557235 You received this bug notification because you are a member of Ubuntu Bugs, which is s

[Bug 625367] Re: Ubuntu crashes when opening big images in Firefox

2010-08-27 Thread drew212
Could you please generate an apport crash report for this? A crash report will help in resolving your problem. You can enable apport for one instance like this in the terminal: sudo service apport start force_start=1 I am marking this invalid as apport will open a new bug when the crash is genera

[Bug 625474] Re: Firefox: Downloading a file: Open with: "Other..." should display the "Open With Other Application"dialog

2010-08-27 Thread drew212
I also think it would be much easier for a new user if it displayed a list of common applications that apply to the certain file type that you're trying to open rather than a generic file browser. I'm marking this as wishlist because it is more of a feature request than an actual bug. ** Changed i

[Bug 429547] Re: Feature Request: Printing, Optimizing Space

2010-08-27 Thread drew212
We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks! -- Feature Request: Printing, Optimizing Space https://bugs.launchpad.net/bugs/429547 You received this bug notification because you

[Bug 414139] Re: [Karmic] firefox 3.5 bookmark upgrade failure

2010-08-27 Thread drew212
We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks! -- [Karmic] firefox 3.5 bookmark upgrade failure https://bugs.launchpad.net/bugs/414139 You received this bug notification because yo

[Bug 435990] Re: fox fatigue: getting progessively slower until unusable

2010-08-27 Thread drew212
We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks! -- fox fatigue: getting progessively slower until unusable https://bugs.launchpad.net/bugs/435990 You received this bug notification

[Bug 435990] Re: fox fatigue: getting progessively slower until unusable

2010-08-28 Thread drew212
You do not need to cause the program to crash to get a backtrace. If you attach the debugger to the problematic process and upload the logs it will shed some light on what is causing problems. Thanks in advance! -- fox fatigue: getting progessively slower until unusable https://bugs.launchpad.net

[Bug 625772] Re: cannot login with keyboard layout

2010-08-28 Thread drew212
** Package changed: firefox (Ubuntu) => ubuntu ** Tags added: needs-reassignment -- cannot login with keyboard layout https://bugs.launchpad.net/bugs/625772 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ub

[Bug 625743] Re: when I click on 'help' then 'about mozilla firefox' I just get a tiny picture of what looks like a battery shaped object!

2010-08-28 Thread drew212
Hello, thanks for reporting this and helping to improve Ubuntu. I notice you're not running the most current version of Firefox for your distribution (3.6.8). Would you please upgrade and let us know if this is still a problem for you? ** Changed in: firefox-3.5 (Ubuntu) Status: New => Inco

[Bug 625367] Re: Ubuntu crashes when opening big images in Firefox

2010-08-29 Thread drew212
The file should be located in /var/crash. You can execute the file and it will start apport if apport was able to save the file. -- Ubuntu crashes when opening big images in Firefox https://bugs.launchpad.net/bugs/625367 You received this bug notification because you are a member of Ubuntu Bugs,

[Bug 435990] Re: fox fatigue: getting progessively slower until unusable

2010-08-29 Thread drew212
You can read: https://wiki.ubuntu.com/Backtrace for more information. To start Firefox in gdb use "firefox -g" in the terminal instead of "gdb 2>&1 | tee ~/gdb-.txt" and continue from there. Pay particular attention to step 4 as it will tell you how to continue when it hangs instead of crashes. -

[Bug 626546] Re: Firefox Bookmark Bar does not show Bookmarks

2010-08-29 Thread drew212
Thanks for reporting this bug and helping to improve Ubuntu. Could you please answer the following questions. Try this: Go to View > Toolbars > Customize. Is there a section labeled "Bookmarks Toolbar Items?" If there isn't: Scroll down until you can see text labeled bookmarks. Drag and drop th

[Bug 626546] Re: Firefox Bookmark Bar does not show Bookmarks

2010-08-30 Thread drew212
I'm marking this as invalid because of your last comment about it not being a bug. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuse

[Bug 607211] Re: firefox crashes with X_ShmCreatePixmap: BadImplementation

2010-07-20 Thread drew212
Thanks for reporting this bug and helping to improve Ubuntu. I'm not sure how libflash-mozplugin got installed on your system, as it isn't supported in lucid. Since you were able to fix this by installing a supported flash player I'm marking it as invalid. Feel free to report any other bugs you may

[Bug 606679] Re: firefox hangs intermittently for no apparent reason.

2010-07-20 Thread drew212
Since you no long can reproduce this bug I'm marking it as invalid. If the problem arises again set the bug status to new and we will continue helping you with your bug. Feel free to continue reporting any other bugs you may find. Thanks again! ** Changed in: firefox (Ubuntu) Status: Incomp

[Bug 608490] Re: pleash linux ubuntu 10.04

2010-07-21 Thread drew212
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we can't fix it because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html.

[Bug 608830] Re: How to remove the Toolbar

2010-07-22 Thread drew212
Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We appreciate the difficulties you are facing, but

[Bug 605957] Re: just keeps searching

2010-07-15 Thread drew212
Thank you for reporting this bug and helping to improve Ubuntu. Unfortunately, this bug is reported on an unsupported release of Ubuntu (8.10). If you can test this on the current release (10.04) and still experience the problem please open a new bug with updated logs and we can assist you further.

[Bug 599504] Re: firefox gives "Segmentation fault" after running & working for awhile

2010-07-15 Thread drew212
As Micah said, Apport is a program that uploads a crash report and will help the devs pinpoint your problem. Without a proper crash report there isn't much a developer can do to fix your problem. So I strongly encourage you to read: https://wiki.ubuntu.com/Apport. It is pretty automated, but some p

[Bug 534062] Re: pidgin keeps crashing

2010-07-15 Thread drew212
Sorry for the long long delay in help, is this still a problem for you? If it is, could you please generate an apport crash report for this? A crash report will help in resolving your problem. You can enable apport for one instance like this in the terminal: sudo service apport start force_start=

[Bug 520814] Re: pidgin crashes when conected to wlm

2010-07-15 Thread drew212
Sorry for the long delay in communication. Is this still a problem for you, if it is could you please generate an apport crash report for this? A crash report will help in resolving your problem. You can enable apport for one instance like this in the terminal: sudo service apport start force_sta

[Bug 514750] Re: Pidgin crashes when getting doing calls using the XMPP protocol

2010-07-15 Thread drew212
Sorry that your problem was not addressed sooner; is this still a problem for you? If it is could you please generate an apport crash report for this? A crash report will help in resolving your problem. You can enable apport for one instance like this in the terminal: sudo service apport start fo

[Bug 501548] Re: pigin crashes in conversations preview

2010-07-15 Thread drew212
Could you please generate an apport crash report for this? A crash report will help in resolving your problem. You can enable apport for one instance like this in the terminal: sudo service apport start force_start=1 I am marking this invalid as apport will open a new bug when the crash is genera

[Bug 500950] Re: could not log in

2010-07-15 Thread drew212
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we can't fix it because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html.

[Bug 560752] Re: cant start pidgin

2010-07-15 Thread drew212
Could you please try to get a backtrace using strace? You can do that by typing 'strace pidgin' in the terminal. When the program hangs, you can press CTL+C to get a backtrace. Then you can paste the contents into a text file and attach the file here for review. ** Changed in: pidgin (Ubuntu)

[Bug 606323] Re: Firefox crashes every now and again

2010-07-16 Thread drew212
Could you please generate an apport crash report for this? A crash report will help in resolving your problem. You can enable apport for one instance like this in the terminal: sudo service apport start force_start=1 I am marking this invalid as apport will open a new bug when the crash is genera

[Bug 606350] Re: Uninstalling Evolution leaves useless packages

2010-07-16 Thread drew212
I have removed Firefox as the package as this is not a Firefox issue. ** Tags added: needs-reassignment ** Package changed: firefox (Ubuntu) => ubuntu -- Uninstalling Evolution leaves useless packages https://bugs.launchpad.net/bugs/606350 You received this bug notification because you are a me

[Bug 602951] Re: flash player needed but won't apply to computer

2010-07-16 Thread drew212
Try installing flash by using: sudo apt-get install adobe-flashplugin. -- flash player needed but won't apply to computer https://bugs.launchpad.net/bugs/602951 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list

[Bug 606526] Re: system testing locked up at dead pixel test

2010-07-17 Thread drew212
Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have the correct package associated with it as you suggested in your last comment; so I have assigned the correct package, checkbox. For future reference: If the application doesn't have a Help > R

[Bug 606434] Re: After sitting ubuntu for a while, the firefox brower fails load webpages from download information from webistes.. in other words, it lags...

2010-07-17 Thread drew212
I believe this is a network-manager issue. If you could visit https://wiki.ubuntu.com/DebuggingNetworkManager and read and follow the instructions listed under "Capture Log" Then attach the syslog it would be greatly help track down your problem. Please do not hesitate to ask for help! Thanks in ad

[Bug 606679] Re: firefox hangs intermittently for no apparent reason.

2010-07-18 Thread drew212
Thank you for submitting this bug and helping to improve Ubuntu. You did a great job getting a backtrace, unfortunately you don't have any debugging symbols installed. Could you please install the debug symbols for firefox: 'Sudo apt-get install firefox-dbg' and then run the backtrace as you did be

[Bug 606679] Re: firefox hangs intermittently for no apparent reason.

2010-07-18 Thread drew212
Sorry, the correct command is: sudo apt-get install firefox-dbg without the capital S in sudo. -- firefox hangs intermittently for no apparent reason. https://bugs.launchpad.net/bugs/606679 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 594706] Re: firefox fails to complete opening certain web sites

2010-07-19 Thread drew212
This bug report is being closed due to your last comment about it being fixed. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at

[Bug 607382] Re: Motorola website doesn't oad

2010-07-19 Thread drew212
*** This bug is a duplicate of bug 607383 *** https://bugs.launchpad.net/bugs/607383 Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 607383, so it is being marked as such. Please look at

[Bug 579107] Re: When I am loged into 2 websites (Juno and Tagged) my web browser shuts down.

2010-07-19 Thread drew212
This bug report is being closed due to your last comment regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more a

[Bug 594258] Re: When clicking on links that open new windows, I experience periodic crashes.

2010-06-15 Thread drew212
Could you please generate an apport crash report for this? A crash report is key for resolving your problem. You can enable apport for one instance like this in the terminal: sudo service apport start force_start=1 I am marking this invalid as apport will open a new bug when the crash is generate

[Bug 594369] Re: video cannot display

2010-06-15 Thread drew212
Since this happens in both Firefox and Google Chrome I suspect it is a flash issue and I have marked it as such. Could you explain in detail what you mean by nothing happens, such as a box shows up, the play button doesn't work, etc. If you could provide screen shots to help explain it would help u

[Bug 594404] Re: Pages on websites fail to load

2010-06-15 Thread drew212
** Changed in: firefox-3.5 (Ubuntu) Status: New => Incomplete -- Pages on websites fail to load https://bugs.launchpad.net/bugs/594404 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.

[Bug 594404] Re: Pages on websites fail to load

2010-06-15 Thread drew212
Thank you for taking the time to report this bug and helping to improve ubuntu. Unfortunately your file didn't get attached. Could you please include the URL to the website or attach the PDF? Also, are you using a PDF viewer to read the file, if so, which one? -- Pages on websites fail to load ht

[Bug 594387] Re: Default Dictionary on US locale uses UK dictionary

2010-06-15 Thread drew212
*** This bug is a duplicate of bug 320266 *** https://bugs.launchpad.net/bugs/320266 Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 320266, so it is being marked as such. Please look at

[Bug 594660] Re: Firefox window border missing

2010-06-15 Thread drew212
Thank you for reporting this bug and helping to improve Ubuntu. It would help us to understand your problem if you could please attach a screen shot of what you're experiencing? Does pressing the full screen hot key (F11) not remove the full screen view? ** Changed in: firefox (Ubuntu) Stat

[Bug 594660] Re: Firefox window border missing

2010-06-16 Thread drew212
Since this is not a bug I'm marking it as invalid. Feel free to report any other bugs you find while using Ubuntu! ** Changed in: firefox (Ubuntu) Status: Incomplete => Invalid -- Firefox window border missing https://bugs.launchpad.net/bugs/594660 You received this bug notification becau

[Bug 593225] Re: Bookmarks toolbar only displaying 2 of 3 folders, list in navigation fine

2010-06-16 Thread drew212
This bug report is being closed due to your last comment regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more a

[Bug 594404] Re: Pages on websites fail to load

2010-06-16 Thread drew212
Could you please answer these questions: 1. Is this reproducible? 2. If so, what specific steps should we take to recreate this bug? Be as detailed as possible. This will help us to find and resolve the problem. -- Pages on websites fail to load https://bugs.launchpad.net/bugs/594404 You receive

[Bug 571035] Re: No sound in Flash videos after hibernate

2010-06-17 Thread drew212
This bug report is being closed due to your last comment regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more a

[Bug 592658] Re: Firefox crashed using java (I suppose...)

2010-06-17 Thread drew212
I notice that you're using an older version of flash (10.0). Could you please update to the newest version(10.1) and tell me if you still experience this bug? ** Changed in: firefox (Ubuntu) Status: New => Incomplete -- Firefox crashed using java (I suppose...) https://bugs.launchpad.net/

[Bug 622310] Re: package firefox-gnome-support 3.6.8+build1+nobinonly-0ubuntu0.10.04.1 failed to install/upgrade:

2010-08-22 Thread drew212
*** This bug is a duplicate of bug 622311 *** https://bugs.launchpad.net/bugs/622311 Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 622311, so it is being marked as such. Please look at

[Bug 619151] Re: BBC IPlayer no longer works after Firefox update to 3.6.8.

2010-08-22 Thread drew212
Try moving compatability.ini out of the profile, it should cause your plugins to reregister. Hopefully that fixes the problem. -- BBC IPlayer no longer works after Firefox update to 3.6.8. https://bugs.launchpad.net/bugs/619151 You received this bug notification because you are a member of Ubuntu

<    1   2   3   4   >