Well either way you (along with Ekimia) will need to follow the guidance
in https://wiki.ubuntu.com/DebuggingPrintingProblems
What we don't know is if this is the same bug as the one I have - I got
it working for a while as a network connection but that's decided to
fail as well. If it's the same
Sorry Till - I've been tied up with a lot of personal stuff. I've not
forgotten about this, just that I've had no time to devote to it.
Hopefully this weekend or early next week I can get back into this and
test this.
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Public bug reported:
Following the upgrade from 11.04 to 11.10 my Lexmark S405 now is unable
to print.
After removing all previous drivers (i.e. from a clean install of the
printer), I have two options to proceed:
If I connect the printer via USB and wait for "auto-detection", the
system is able
Cups error log (hopefully useful!)
** Attachment added: "cups log.txt"
https://bugs.launchpad.net/ubuntu/+bug/902535/+attachment/2626866/+files/cups%20log.txt
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First up:
Linux chris-Unbutu 3.0.0-14-generic #23-Ubuntu SMP Mon Nov 21 20:28:43
UTC 2011 x86_64 x86_64 x86_64 GNU/Linux
Secondlynote that I'm a newbie (but I know enough to get buy) -
multiple attachments incoming!
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** Attachment added: "CUPS error_log"
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/902535/+attachment/2627319/+files/error_log
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Title:
** Attachment added: "system log following reconnect of usb cable"
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/902535/+attachment/2627320/+files/syslog
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** Attachment added: "lsmod | grep usb"
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/902535/+attachment/2627321/+files/lsmod%20_%7C_greb_usb
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** Attachment added: "ls -l /dev/usb/lp* /dev/bus/usb/*/*"
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/902535/+attachment/2627322/+files/dev-usb-lp
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** Attachment added: "usb printerid"
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/902535/+attachment/2627323/+files/usb_printerid
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Title:
** Attachment added: "lpinfo -v"
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/902535/+attachment/2627324/+files/lpinfo
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Title:
Unable t
This is the file I used to capture the print job data (this is job 62).
Simple text file created in LibreOffice Writer and is a copy/paste of
the logs previously posted (apart from the cups error log).
** Attachment added: "Usb printer detect (summary)"
https://bugs.launchpad.net/ubuntu/+sourc
This is the output captured from the CUPS spool directory - it is being
sent as a pdf (version 1.4) and the document appears to be complete with
no errors (aside from not actually printing out!)
Think that's the lot - shout if I've missed anything or can clarify any
detail
** Attachment added: "o
I've also attempted a simple printout via gedit (capturing the print job
data as before). The exact same fault occurs - file is being put into
the CUPS spool directory as a PDF (this time version 1.5) and is
complete with no errors visible. Can attach more details on this on
request
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As requested
** Attachment added: "S300-S400-Series.ppd"
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/902535/+attachment/2627837/+files/S300-S400-Series.ppd
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Started trying to do this (I'm assuming the "lpadmin" command
effectively adds an additional printer) - printed off to this new
printer and visually the error is exactly the same. I could find no
trace of /tmp/printout following this attempt. That may be useful or not
- or is that my lack of knowle
Notes taken as I ran this (and hopefully I'm covering all the bases
here):
No error message when lpadmin command issued. GUI “adds” a new printer.
Obviously a user error last night when I tried to do this.
Document “sits” in processing queue and displays the same error as
before, but I also get a
the 33 bytes sized "printout file attached here. I can confirm that this
file remains the same size having tried a couple of different documents.
** Attachment added: "33_printout"
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/902535/+attachment/2629904/+files/33_printout
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new cups error log when printing to S300-S400-Series-file.
Also for info these have been tried when gufw is configured. I have
tried printing with the firewall turned off but to no avail - but worth
mentioning just in case!!
** Attachment added: "2nd_cups_error_log"
https://bugs.launchpad
Finally I've tried one final time with a different file (text file at
approx 130kb). It comes out of the troubleshooting guide when the
printer fails to print. I've attached this (just in case there's unique
information there) - the /tmp/printout file does increase in size
slightly as the document
I think I follow the gist of what you've typedbut there's a mass of
information that I don't really understand, so you might need to pull
out some key points. I mean I'm not even sure if you're say "yes, this
is a bug" or "we've changed something so now your printer doesn't
worksorry"! :)
Sorry - I should add that I REALLY appreciate that you and a bunch of
other people put a lot of effort into making Ubuntu such a great OS to
use. My own contributions pale in significance, but I'm keen to pitch in
where I can (and my contributions to
https://wiki.ubuntu.com/BasicSecurity was my sta
I've noted the updated CUPS versions with the IPP backend rollback to
1.4. I'll test tonight and report back if required...
...although this bug report is still down as "incomplete". Think I can
change it but that's just not in the spirit of things!
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Ok at first glance the new version of CUPS doesn't fix my problem - no
change to the symptoms. It may be that it requires a printer re-install,
which I'll try out over the weekend and see what happens.
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Still not fixed for me - I've got the exact same problem I had when I
upgraded to 11.10 from 11.04. When I plug in the printer (Lexmark S405)
via USB, Ubuntu detects that the printer is therethen decides that
it doesn't have any drivers to use - I get told:
"The action is not supported by this
@ Till - I get that message when I connect the printer via USB either
when installing the driver (downloaded from Lexmark's site) or when I
have no printer installed and I just plug in the USB cable.
I get the popup saying "The action is not supported by this
backend." seconds after connecting
Regarding bug 887094 - I can confirm that I have cups 1.5.0-8ubuntu5
installed (according to Software Centre). I recall trying Till's ppa for
this but it had no effect.
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That's fine Till - appreciate that my problem is always going to be low
priority unless others report similar issues.
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Title:
Unable to print to L
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