[Bug 570356] Re: Cannot connect to Ubuntu One, Icon says Connected

2010-06-21 Thread duanedesign
Brian, It took longer than expected to correct the degradation in service. Are you still not seeing your files in ~/Ubuntu One ? thank you, duanedesign -- Cannot connect to Ubuntu One, Icon says Connected https://bugs.launchpad.net/bugs/570356 You received this bug notification because you are

[Bug 570356] Re: Cannot connect to Ubuntu One, Icon says Connected

2010-05-03 Thread Brian Lacy
Unfortunately, several days after the release of Lucid I am still experiencing this same issue. I can view my files online, but I cannot see them when I open my Ubuntu One folder. ** Changed in: ubuntuone-client (Ubuntu) Status: Incomplete => New -- Cannot connect to Ubuntu One, Icon says

[Bug 570356] Re: Cannot connect to Ubuntu One, Icon says Connected

2010-04-27 Thread duanedesign
Brian, They are bringing some new servers online to increase the speed in anticipation of the Lucid release. So things are not working real well right now. Could you please give it a couple days. I apologize for this inconvenience. If it still is not working later in the week come back here and

[Bug 570356] Re: Cannot connect to Ubuntu One, Icon says Connected

2010-04-26 Thread Brian Lacy
I originally uploaded files to my Ubuntu One folder on a different computer. I had no trouble connecting on that machine, but that was a few months ago (although that machine also was running Ubuntu 9.10 Karmic Koala x64 just like this one). I've got two large files stored there, one about 300 mb a

[Bug 570356] Re: Cannot connect to Ubuntu One, Icon says Connected

2010-04-26 Thread Brian Lacy
Thanks, I've attached the zip'd log files as requested. ** Attachment added: "ubuntuone logs" http://launchpadlibrarian.net/45588977/ubuntuone-log-20100426.zip ** Changed in: ubuntuone-client (Ubuntu) Status: Incomplete => New -- Cannot connect to Ubuntu One, Icon says Connected https

[Bug 570356] Re: Cannot connect to Ubuntu One, Icon says Connected

2010-04-26 Thread duanedesign
After you attach the logs you can change the 'Status' of your bug back to 'New'. The status of a bug report can be modified by clicking on the current status in the yellow line, which will reveal a sub menu. You can then set a new status in the drop down box. ** Changed in: ubuntuone-client (Ubunt

[Bug 570356] Re: Cannot connect to Ubuntu One, Icon says Connected

2010-04-26 Thread duanedesign
Brian, Sorry to hear you are having problems with Ubuntu One. When you say you open the Ubuntu One folder and dont see your files, what files are you expecting to see. Are these files you uploaded via the webUI? We would need the client log to start analyzing the problem. Please attach the logs

[Bug 570356] Re: Cannot connect to Ubuntu One, Icon says Connected

2010-04-26 Thread Brian Lacy
** Attachment added: "Dependencies.txt" http://launchpadlibrarian.net/45571931/Dependencies.txt ** Attachment added: "UbuntuoneClientPackages.txt" http://launchpadlibrarian.net/45571932/UbuntuoneClientPackages.txt ** Attachment added: "XsessionErrors.txt" http://launchpadlibrarian.net/4