[Bug 569039] Re: Ubuntu One client gives error on system startup

2010-12-10 Thread Launchpad Bug Tracker
[Expired for ubuntuone-client (Ubuntu) because there has been no activity for 60 days.] ** Changed in: ubuntuone-client (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchp

[Bug 569039] Re: Ubuntu One client gives error on system startup

2010-07-15 Thread Mitch Towner
We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please advise if everything is working as expected & if the files have been uploaded now? Thanks in advance! -- Ubuntu One client gives error on system startup https://bugs.launchpad

[Bug 569039] Re: Ubuntu One client gives error on system startup

2010-06-20 Thread William Parker
I appreciate the follow-up. I upgraded to Lucid a while back, and things seemed to be working better. I'm still not sure that all of my files are synced, but more are than were before. Unfortunately, I can't verify how much is uploaded through the web site right now--I should have 32GB (what du

[Bug 569039] Re: Ubuntu One client gives error on system startup

2010-06-19 Thread Mitch Towner
Hi William. File sync speed is a lot faster now & the server-side issues are fixed (although they are still being fine-tuned). Can you please advise whether you are still experiencing this issue? If you are experiencing this issue, please upload fresh logs by archiving your $HOME/.cache/ubuntuon

[Bug 569039] Re: Ubuntu One client gives error on system startup

2010-04-27 Thread Mitch Towner
Hi William, The Ubuntu One team are currently deploying new servers to spread the load and scale better in preparation for the upcoming Lucid release. Unfortunately the increase in Ubuntu One users happened earlier than expected & as such things are currently not working as well as they should b

[Bug 569039] Re: Ubuntu One client gives error on system startup

2010-04-26 Thread William Parker
Thank you for detailing the procedure I needed to follow to make the report more meaningful. I attach a zip of my .cache/ubuntuone/log directory. As per the directions, I made a new log directory. I deleted two files I had uploaded via the web browser and moved them into the UbuntuOne directory.

[Bug 569039] Re: Ubuntu One client gives error on system startup

2010-04-23 Thread Mitch Towner
I'm sorry to hear Ubuntu One is not working properly for you. If you would like to help debug the problem that would be greatly appreciated. You can do the following in order to provide important details that will help determine the root cause of this issue. 1) Quit the Ubuntu One client. Right-cl

[Bug 569039] Re: Ubuntu One client gives error on system startup

2010-04-23 Thread William Parker
** Attachment added: ".home.wparker..cache.ubuntuone.log.oauth.login.log.txt" http://launchpadlibrarian.net/45105099/.home.wparker..cache.ubuntuone.log.oauth.login.log.txt ** Attachment added: "Dependencies.txt" http://launchpadlibrarian.net/45105100/Dependencies.txt ** Attachment added: