lucid has seen the end of its life and is no longer receiving any
updates. Marking the lucid task for this ticket as "Won't Fix".
** Changed in: linux (Ubuntu Lucid)
Status: Confirmed => Won't Fix
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I had the problem re-occur recently, but it was fixed with an
updated/improved cable. No problems with 12.04 and the right cable now.
The original software problem that I experienced prior to kernels 3.x
seems to have gone. :-)
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Now everything works fine with Ubuntu 12.04 and my computer.
I fix the problem updating the motherboard bios.
So the problem was an hardware problem and not an Ubuntu problem for me.
I have a motherboard with USB 3.
2012/10/21 avinash
> I am facing the same issue on 3.2.0-32-generic-pae #51-Ubun
I am facing the same issue on 3.2.0-32-generic-pae #51-Ubuntu 12.04 LTS, for my
iomega320GB external usb drive.
Please let me know if their is a fi x avaialable or should i tweak
something.thnaks in advance.
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I am seeing this on 12.04 LTS , 3.2.0-24-generic with all fixes/updates
applied as of this morning with an iomega 2TB 'eGo' external USB drive.
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Tit
I am sorry to say that I am hitting this bug with 3.2.0-24-generic
(stock precise kernel)., with a Samsung 500GB USB 2.0 2.5" external
drive (other external hdds work just fine). Can I provide any more
information?
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** Changed in: linux
Status: Invalid => Fix Released
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Title:
external USB hard drive disconnects
To manage notifications about this bug go
** Changed in: linux
Status: Confirmed => Invalid
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Title:
external USB hard drive disconnects
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Hi, all!
Any news on whether this will be backported to 2.6.38 for Natty? At
this point I'm reluctant to upgrade to Oneiric (b/c I don't like to be
forced into using Unity, which I've not quite warmed up to yet), but I'd
still like to enjoy this fix.
Please advise.
Thanks.
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Thank you for link but I already found it and directions give there don't
apply to my system.
That forum discussion suggest to disable ehci_hcd but I don't have that
modules loaded on my system.
I have xhci_hcd loaded on my system but if I do:
sudo rmmod xhci_hcd
my USB mouse and keyboard stop wor
I did a search for the error that you get: "device not accepting address
4, error -32".
It seems that it is related to using ehci USB and not to the problem
discussed in this bug:
For example, see this page:
http://ubuntuforums.org/showthread.php?t=898939
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Now I installed kernel 3.1.0-0301rc4-generic on Oneiric but also this version
don't fix my problem with USB.
I found again same error
sudo dmesg | tail
[sudo] password for paolo:
[ 49.430060] usb 7-2: device descriptor read/64, error -32
[ 49.690061] usb 7-2: device descriptor read/64, error
Sorry my kernel it's 3.0.0.10.11.
Is this patched with USB fix?
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Title:
external USB hard drive disconnects
To manage notifications about this bu
I installed oneiric and the USB bug for my computer is present.
If I connect Sundisk pen drive and do dmesg | tail command show this:
sudo dmesg | tail
[10434.820037] usb 7-2: device descriptor read/64, error -32
[10435.080034] usb 7-2: device descriptor read/64, error -32
[10435.360040] usb 7-2:
Ok I try to give some of my log.
When I connect my flash drive lsusb report:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001
Yes I will be happy to give the kernel log but I'm not familiar with command
line.
Can you please give me the command I need to use to get the kernel log about
USB problem I mention.
2011/9/5 Matej Kenda
> The change that supposedly fixes this issue was added to Linux kernel
> 3.0.1 and should
The change that supposedly fixes this issue was added to Linux kernel
3.0.1 and should be in the Linux kernel used in Oneiric as well.
Can you provide kernel log from the time of the disconnect?
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I tested also Oneiric beta1 live CD and I found the same problem.
If I connect a USB flash drive and I try to copy to desktop a big file like an
iso image, after a few seconds the USB drive disconnect.
My computer is based on a AMD Phenom(tm) II X6 1090T Processor processors (6
cpu cores)
Logit
Although not yet closed, upstream bug is resolved.
Can the patch be merged back to 2.6.38 kernel, which was backported to
Lucid from Natty?
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Title:
Fix was released in Linux kernel 3.0.1.
http://git.kernel.org/?p=linux/kernel/git/stable/linux-3.0.y.git;a=commit;h=22007e1ddbe599373b116ecf3485ebf842405f73
and resolves upstream bug 32432
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The patch which solves the problem is available in the Linus' git:
http://git.kernel.org/?p=linux/kernel/git/torvalds/linux-2.6.git;a=commit;h=004c19682884d4f4ce1ded53f4a1d0b18206
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ht
** Changed in: linux (Ubuntu Lucid)
Status: New => Confirmed
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external USB hard drive disconnects
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Dear subscribers, before going ballistic please note that the automated
script closed it only for one project. It appears to still have
"confirmed" status for "Linux", and "new" for "Lucid"
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This bug was filed against a series that is no longer supported and so
is being marked as Won't Fix. If this issue still exists in a supported
series, please file a new bug.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
I am in contact with Alan Stern. He provided me a patch for newer Linux
kernel (I am using 2.6.38).
The patch looks promising. Disconnect didn't happen with patched kernel
during the 1 month test period.
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Hi !
Is there any news on this ?
I've got the same issue with a Lacie 1TB USB drive.
Dmesg shows a disconnect after 1 second.
The drive does not appear in lsusb or as in /dev/disk.
I' using Ubuntu 10.04.2 LTS on 2.6.32-32-generic.
Cheers,
Jochen
[51279.456013] usb 1-1: new high speed USB device
Seth, I understand that.
I reported the results to Alan Stern and Linux USB mailing list as well.
I hope that the patch will end up in the Linus' tree.
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@Matej, thanks for working with the upstream developers to make some
progress on this issue!
We typically wait for a fix to be merged into Linus's tree at a minimum
before pulling it into one of our releases. At this point I don't even
see the patch merged into the USB development tree. Once a fix
Good news:
Patched Linux kernel from Natty (2.6.38) is being used on several
computers (COMe) for almost two weeks. USB occasionally disconnected
using stock kernel.
USB disk where the complete OS is installed did not unexpectedly
disconnect on any of these embedded devices.
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Alan Stern posted a patch that could potentially solve the problem to
linux usb mailing list.
http://thread.gmane.org/gmane.linux.usb.general/45577/focus=45587
I modified that patch to be able to apply it to Ubuntu Natty linux
kernel 2.6.38. Patched kernel was then compiled on Lucid.
I started t
Reading through this thread, I experienced exactly the same issue. I
changed the USB cable and all is now well. Is this REALLY a bug? Like
the previous poster, I would suggest that all subscribers to this bug
check their cables. In the light of this, is it possible to suggest in
var/log/messages th
** Changed in: linux
Status: Unknown => Confirmed
** Changed in: linux
Importance: Unknown => Medium
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Title:
external USB hard drive di
** Bug watch added: Linux Kernel Bug Tracker #32432
http://bugzilla.kernel.org/show_bug.cgi?id=32432
** Also affects: linux via
http://bugzilla.kernel.org/show_bug.cgi?id=32432
Importance: Unknown
Status: Unknown
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Many thanks to Jools, you are a hero.
On my machine a cable change seems to have cured it. I drew a diagram of
my setup below. This worked 2 or 3 years without a problem until the
fatal kernel upgrade. The devices and cables are rarely being touched or
moved, which is why I unfortunately neglected
I was having disconnects after kernel 2.6.26 with a usb harddrive on an
intel mac mini. No USB quirks, or max sector changes helped. in the end
I traced the issue to kernel commit
b963801164618e25fbdc0cd452ce49c3628b46c8
I reverted the commit (had to be done manually), and everything is rock
solid
I was having experiencing the same symptoms on my machine, first on
Lucid and later on Maverick. Random disconnects of an external 2TB USB
HDD in intervals ranging between mere minutes up to 2 hours. Even
weirder, when I manually unmounted the (single) partition but left the
drive running and conne
** Description changed:
This is a new external drive enclosure.
I can easily reproduce this:
Plug in the usb cable and power up the drive. System log shows:
Mar 27 11:05:07 XPS-1 kernel: [ 7259.584108] usb 2-2: new high speed USB
device using ehci_hcd and address 7
Mar 27 11:05
Well actually .. while the kernel message also refers to an unhandled
error code, which to my non-expert eyes looks similar to others in the
logs, I see now that the kernel message starts with an ext4 IO error. So
either a different issue with similar results, or possibly valuable new
information?
Upgraded to Natty. With kernel linux-image-2.6.38-2-generic at
2.6.38-3.30, I now get a kernel crash when running the backup, the
content of which apparently largely is the same as previously in the
error logs. Please excuse the crappy quality of the phone cam photo of
the attachment.
** Attachmen
Spoke too soon. For some reason, it stayed up for long (8 days) than
normal, but same error occurred. Also happened again 2 days later...
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Title:
Look like Matej's workaround may help for my issue at least. I set
power/level to on for the USB hard drives and I've been up for 8 days
and counting without an error.
Thanks!
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I found yesterday that I could log out then unplug/plug the drive
after it disconnected. Bit quicker than rebooting.
Sent from my iPod
On 4 Feb 2011, at 00:33, Budoc <349...@bugs.launchpad.net> wrote:
> My drive disconnected earlier as I was playing music off of it with
> mpd,
> and would no
My drive disconnected earlier as I was playing music off of it with mpd,
and would not come back online until I rebooted my computer. Turning the
drive off and on again, and plugging it back into the usb port failed to
get it working. Only after a reboot did it work again. I noticed a few
things in
** Attachment added: "mounted disks"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/349767/+attachment/1817753/+files/mount.txt
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Title:
** Attachment added: "tail -f /var/log/messages"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/349767/+attachment/1817752/+files/var_log_messages.txt
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Thanks Matej, unfortunately it does nothing for me. Attached are the
logs after a reboot, setting the power level, and running Back in Time
(i.e., rsync). The usb devices are the same as posted previously.
** Attachment added: "Result of "for i in /sys/bus/usb/devices/*/power/level;
do echo $i;
I‘ve been experiencing the same problem for a long time for USB sticks
and USB drives. LaCie 750GB, SanDisk drives. I’ll try the proposal from
Matej. It‘s annoying. The LaCie sometimes when I try to copy large
amount of data, disconnects and I hear the harddisk search continuously
for tracks. I nee
On the machine where USB disc gets disconnected generally after two days
uptime, we have disabled the USB power management and this problem didn't
happen for cca 6 days uptime.
Following script has been added to the file /etc/rc.local
for i in /sys/bus/usb/devices/*/power/level; do echo on > $i;
I see this problem on a HP DL380 server .. the usb drive is currently
unavailable:-
root@ubuntu:/var/log# uname -a
Linux ubuntu 2.6.32-27-server #49-Ubuntu SMP Thu Dec 2 02:05:21 UTC 2010 x86_64
GNU/Linux
Jan 23 08:21:55 ubuntu kernel: [648744.030323] usb 1-8.1: reset high speed USB
device usi
Bug 701011 is similar to this one. Complete USB traces are available
there.
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Title:
external USB hard drive disconnects
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[111691.725819] usb 2-1: USB disconnect, address 52
[111691.725959] sd 5:0:0:0: [sdb] Unhandled error code
[111691.725961] sd 5:0:0:0: [sdb] Result: hostbyte=DID_ERROR
driverbyte=DRIVER_OK
[111691.725965] sd 5:0:0:0: [sdb] CDB: Read(10): 28 00 18 18 d2 a7 00 00 f0 00
[111691.726140] sd 5:0:0:0: [s
I found on my system (O2 Joggler with Debian Squeeze) that if I disable
my wireless card (USB rt2870) by ifdown the interface and remove the
kernel module, this problem can be reproduced within several hours. If
I enable the wireless card, the problem can no longer be reproduced for
weeks.
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Just adding my observations...
On 10.04 (2.6.32-27 x86_64) with a JFS filesystem, an external
Mediasonic 4-Bay enclose (JBOD) will crap out every few days with:
[421343.711477] usb 1-4.1: device descriptor read/8, error -110
[421348.840954] usb 1-4.1: device descriptor read/8, error -110
[421348.
This is getting really annoying! Is there any way we can get this fixed?
Further information needed?
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Title:
external USB hard drive disconnects
For me it happens with ext3 and ext4 drives, but I have no others.
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For me the bug only happens with my ext4-Drive, not with the NTFS one.
Can anyone confirm this?
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It happens to me in Ubuntu 10.10, with an external Lacie 2big drive
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One of mine is a LaCie 1 TB too.
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Ubuntu Version: 2.6.31-16-generic
Nothing comes up with lsusb (although a power cycle has brought it back
to life again now). I cant find the manufacturer of the external disk
but I *think* its a Lacie 1Tb, externally powered.
Hope that helps :) probably not.
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Just to add a +1 to this bug - I cant give exact details as I am not at
my Ubuntu box, and the external drive is no longer being picked up at
all, so cant lsusb it. I will try cycling the power later.
It is used as a backup drive, is a 1TB external SATA via USB, and it
dropped connection during a
Like Albert Weichselbraun in comment #51, I had a much better experience
with kernel 2.6.31. I could not *really* reproduce the error, and if I
did, then it was a much more benign version of the bug (see further down
for details). For testing I used version 2.6.31-22.67 (amd64) from the
Karmic repo
I reproduced the error with the mainline kernel build (and without any
proprietary modules), as per
https://wiki.ubuntu.com/Kernel/MainlineBuilds. Version tested was linux-
image-2.6.35-02063504-generic_2.6.35-02063504.201008271919_amd64.deb,
which is the corresponding version to Maverick's 2.6.35-
** Attachment added: "/var/log/messages when the error occurred after copying
ca. 80 GB from Bus 001 Device 008 to Bus 001 Device 015 (as per lsusb) in
Nautilus"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/349767/+attachment/1717057/+files/var_log_messages.txt
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** Attachment added: "lsusb after a fresh boot with all 4 external USB disks
present."
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/349767/+attachment/1717056/+files/lsusb-before.txt
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I suffer from the same bug.
Unlike Albert Weichselbraun I also encountered this using kernel 2.6.31-20 (and
2.6.35-7).
I have 2 pieces of 2TB WD greenpower hdds in one external Raidsonic case
connected via one usb port (JBOD system).
This happens despite of the fact that the disks were idling (co
** Attachment added: "relevant part of /var/log/messages"
https://bugs.launchpad.net/ubuntu/lucid/+source/linux/+bug/349767/+attachment/1715297/+files/messages.log
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If it helps I was able to catch one of these disconnects with usbmon. It
looks like the disconnect happened at line 12382.
** Attachment added: "usbmon.log"
https://bugs.launchpad.net/ubuntu/lucid/+source/linux/+bug/349767/+attachment/1715296/+files/usbmon.log
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Adding to comments #50 and #51:
My machine is a MacBook Pro 5.4. lspci gives me the following USB
controller info:
00:04.0 USB Controller: nVidia Corporation MCP79 OHCI USB 1.1 Controller (rev
b1)
00:04.1 USB Controller: nVidia Corporation MCP79 EHCI USB 2.0 Controller (rev
b1)
00:06.0 USB Cont
I have run into this bug as well, but could make the following observations:
(a) this problem does not appear if you use a kernel <= 2.6.31 (that's
actually my current "solution" - running lucid using the 2.6.31 kernel)
(b) this bug strikes on my IBM/Lenovo X41(Intel 82801 FB/FBM/FR/FW/FRM (ICH
I can trigger this quite reliably in Lucid. It seems to happen with 3 of
my 4 external USB disks, at least so far. I just need to copy a few
hundred GB of data, and most days it will happen eventually - sometimes
rather quickly, sometimes it copies for a few hours before happening. So
long in fact
I am seeing this same issue under 10.10 with kernel 2.6.35-22-generic.
This is running on a standard Sun Ultra 27 Workstation.
Using a SanDisk U3 Titanium USB stick in this case, but it happens with
all my USB hard drives.
Details from syslog follow.
Oct 28 11:45:31 burra kernel: [249424.002680]
I forgot to add that this is with Ubuntu 10.04 using Linux
2.6.32-24-generic on i686. I've only noticed this issue with 10.04.
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As an additional comment, this happens on both an externally powered
Freecom 500 Gb external USB drive that is identified in
/var/log/messages as SAMSUNG HD501LJ which is formatted to EXT-3, and a
USB-powered WD My Passport 140 GB drive that is identified as WD
1600BEA External 1.04 in /var/log/me
** Also affects: linux (Ubuntu Lucid)
Importance: Undecided
Status: New
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As a follow-up: once this starts happening, there's almost nothing I can
do to prevent it: it happens almost every time I try to do anything to
the drives. Also: all of the drives work just fine in Windows on the
machine in question as well as other machines.
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This is happening to me on ubuntu-server 10.04 x64, as well, with an
xhci 1.0TB WD and two different ehci Seagates (1.0TB, 500GB). This is a
serious problem as we are using these USB drives for nightly backup
purposes, and this is causing the backups to fail.
Let me know what logs, etc. I can inc
also reported here: https://bugs.launchpad.net/ubuntu/+bug/622494
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I've just experienced this bug like 4 times in a row. How can I help?
The hardware is brand new and it doesn't happen under Mac OS X (same
computer).
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is there actually any progress on this issue? Any further information
required to find the bug?
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see #580983
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i should perhaps also mention that this happens on 3 different linux machines
that i tested on. one is fresh installed, 2 are upgraded from 9.10, all 3 have
usb issues now. all had no problems with usb devices before the upgrade to
10.04.
i would opt for an increase in priority of this issue a
i have random usb harddisk disconnects too. what i'm seeing is when i
copy several GB of data to it, it will stop working after a while
(several minutes), show this in the /var/log/messages:
May 30 08:56:21 eeepc kernel: [28603.462424] usb 1-3: USB disconnect, address 66
May 30 08:56:28 eeepc kern
Additional comment:
After the device has failed:
1. device is not listed with "lsusb" any more
2. every call of "lsusb" produces four lines with increasing adress numbers
like these in /var/log/messages:
May 11 17:12:22 user-laptop kernel: [ 7402.560103] usb 6-1: new full speed USB
device using
Have the same issue with Lucid on Lenovo Thinkpad W500 with external
Hitachi HTS72101 0G9SA00 hard drive when copying data from the external
drive to local hard drive and vice versa.
Kernel 2.6.32-22-generic-pae
Description:Ubuntu 10.04 LTS
Release:10.04
Codename: lucid
This is
I am suffering from this. 10.04 32-bit, Intel Mac Mini, all ports the same.
Cannot reproduce, it just happens at least once per day. Got the Western
Digital 1.5GB, ext4, USB 2.0, Enermax Jazz case.
How can I help solving this issue?
May 1 11:13:47 fabian kernel: [ 1974.056390] usb 1-6: USB disc
I am not seeing this issue in 9.10 using 2.6.31-20 kernel using Western
Digital 1.5GB driver hooked up via usb, esata, & firewire.
I left it connected more then 24 hours.
This bug was orginally reported for 9.04
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You r
Very old bug for 9.10 beta. Does any see this issues with 2.6.31-20
kernel, released today.
I will try this with a 1.5GB Western Digital drive I have. This issue is
more then likely resolved in 9.10.
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Steve, does this still happen with Lucid Alpha 3?
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** Attachment added: "UdevLog.txt"
http://launchpadlibrarian.net/29995770/UdevLog.txt
** Tags added: apport-collected
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** Attachment added: "UdevDb.txt"
http://launchpadlibrarian.net/29995769/UdevDb.txt
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** Attachment added: "ProcModules.txt"
http://launchpadlibrarian.net/29995768/ProcModules.txt
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external USB hard drive disconnects
https://bugs.launchpad.net/bugs/349767
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** Attachment added: "ProcInterrupts.txt"
http://launchpadlibrarian.net/29995767/ProcInterrupts.txt
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external USB hard drive disconnects
https://bugs.launchpad.net/bugs/349767
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** Attachment added: "ProcCpuinfo.txt"
http://launchpadlibrarian.net/29995766/ProcCpuinfo.txt
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external USB hard drive disconnects
https://bugs.launchpad.net/bugs/349767
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** Attachment added: "Lsusb.txt"
http://launchpadlibrarian.net/29995764/Lsusb.txt
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external USB hard drive disconnects
https://bugs.launchpad.net/bugs/349767
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** Attachment added: "Lspci.txt"
http://launchpadlibrarian.net/29995763/Lspci.txt
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external USB hard drive disconnects
https://bugs.launchpad.net/bugs/349767
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** Attachment added: "BootDmesg.txt"
http://launchpadlibrarian.net/29995759/BootDmesg.txt
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external USB hard drive disconnects
https://bugs.launchpad.net/bugs/349767
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** Attachment added: "CurrentDmesg.txt"
http://launchpadlibrarian.net/29995760/CurrentDmesg.txt
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external USB hard drive disconnects
https://bugs.launchpad.net/bugs/349767
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David,
could you please run "apport-collect 349767"? This will collect your
system hardware information and add them to this bug.
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external USB hard drive disconnects
https://bugs.launchpad.net/bugs/349767
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I can confirm this with my external 750gb WD drive. It's utterly
annoying since I use it to store all my files and watching a movie
followed by having it halt every 5 mins when the drive is disconnected
is mildly put unacceptable.
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external USB hard drive disconnects
https://bugs.launchpad.net/
I'll bring the drive with me to the kernel sprint
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external USB hard drive disconnects
https://bugs.launchpad.net/bugs/349767
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