Update!
I do not know if it is relevant but these are the packages installed during
todays update:
pe...@peter-laptop:~$ grep 2009-09-23 /var/log/dpkg.log
2009-09-23 07:46:22 startup archives unpack
2009-09-23 07:46:48 upgrade libneon27 0.28.2-2build1 0.28.2-2ubuntu0.1
2009-09-23 07:46:48 status
I updated my Ubuntu 8.10 today and Pidgin stopped working with MSN, works fine
with Jabber.
The message I get is "Unable to retrieve MSN Address Book"
I'm not sure that it stopped working exactly after the update.
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Unable to retrieve MSN Address Book
https://bugs.launchpad.net/bugs/316252
You
works for me
** Changed in: pidgin (Ubuntu)
Status: Confirmed => Fix Released
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** Changed in: pidgin
Status: New => Fix Released
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Yeah you're right, the main server is ok but seems the others are still
not working for someone (like omega contact list server) as you can see
on their bug report and on some forums.
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The new version doesn't include a fix:
"# Change Contact Server to temporarily fix connection problems. (Thanks
to Youness Alaoui)"
It's just a temporary fix which is not needed anymore (because all users
report the problem is fixed) . There is no need to update pidgin in my
opinion.
--
Unable
Are you sure? Their bugs list doesn't close #8080:
http://developer.pidgin.im/query?status=closed&milestone=2.5.4
I've asked in #pidgin and someone replied:
< savvas> does 2.5.4 close #8080 bug? http://developer.pidgin.im/ticket/8080
< Err> actually, MSN closed bug 8080, by not breaking on pidgin'
They release 2.5.4 today on pidgin.im with the fix included. Please
update it on repository, thanks
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** Changed in: pidgin
Status: Unknown => New
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Apologies, I reacted too soon. :)
Thanks Ferk!
** Changed in: pidgin (Ubuntu)
Status: Invalid => Confirmed
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It is valid!
>From rekkanoryo (Pidgin developed):
We initially thought this was a server-side issue; now we know it is a
server-side change that requires the client to send additional data that
we do not currently send. It's outlined here
(http://forums.cocoaforge.com/viewtopic.php?f=13&t=19141).
Can confirm no sign of bug for me at all, successful sign on for first time
today at ~20:00.
Looks like an M$ hiccough to me.
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Set as "Invalid" - Bug seems to be not relevant to pidgin.
** Changed in: pidgin (Ubuntu)
Status: Confirmed => Invalid
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AFAIK, from googling the internet, this was caused by temporary outage
of the latest protocol version (15) on MS servers. MSN-pecan uses v.14;
older pidgins use, obviously, older msn versions as well. While newest
official clients use the newest version, they have a fallback feature
enabled to fall
going back to MSN protocol (8.04-64, 2.5.2) and things work again, so
confirmed. for now...
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This bug seems to be fixed on its own.
The pidgin devs were right- seems like it really was an MSN server
outage.
Maybe we should have a rule not to create new MSN outage bugs within 24
hours of it happening to avoid clogging Launchpad if it resolves itself
again..
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Everything back to normal, looks like it was a server side issue...
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I can confirm this! Works for me again too!!
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I had the same problem in Pidgin 2.5.3 on Windows XP (see my post
above). It appears to have just resolved itself with no action from me.
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It seems it just fixed itself. Can a couple of people confirm?
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It works on Ubuntu/Jaunty at 64-bit too: msn-pecan is in the
repositories...
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There is no need to further confirm this issue. The people that need to
know are aware and preparing a fix. Further, this is not the proper
place to discuss workarounds. Please use the Ubuntu forums or other
arenas for this.
Thanks.
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Unable to retrieve MSN Address Book
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The msn-pecan WLM workaround fails for me, with "unknown error code
403." Apparently this means that my contact list is not available,
which is not all that different from the original error with the MSN
plug-in.
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You r
By installing msn-pecan, and by selecting it from the accounts place
(instead of MSN), everything works. Hope Pidgin will get an official fix
soon..
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Seems like there is a lot of confirmations but I will add this anyway: I
tried with an old version on Vista this morning and then updated and it
doesn't work there. Similar conditions with Ubuntu 8.10.
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You received this
I have the problem to, there is need for a update fast because not every one is
able to install a work around. so what can i do to solve this problem for every
one?
my system:
ubuntu 8.10
kernel: 2.3.27-9-generic
gnome: 2.24.1
Pidgin 2.5.2
error??
(18:17:25) msn: Got the Address Book!
(18:17:25
I have the problem to, there is need for a update fast because not every one is
able to install a work around. so what can i do to solve this problem for every
one?
my system:
ubuntu 8.10
kernel: 2.3.27-9-generic
gnome: 2.24.1
Pidgin 2.5.2
error??
(18:17:25) msn: Got the Address Book!
(18:17:25
Not just an issue in Linux versions of Pidgin - from today I have the
same problem in Pidgin 2.5.3 on Windows XP.
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(Continue...)
Here's the installation link for several linux distribution
http://code.google.com/p/msn-pecan/wiki/HowToInstall
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USER PLATFORM:
Ubuntu 8.10
AFFECTED SOFTWARE:
Pidgin 2.5.3
PROCEDURE:
1) Downloaded and installed 'msn-pecan' from repository
2) Re-started Pidgin
3) Disabled 'MSN' account.
4) Added 'WLM' account.
STATUS:
Currently communicating with MSN contacts quite well, though it has no updates
on new ema
There is a quick fix for this issue by using the WLM protocol rather than the
MSN protocol.
Open your terminal and type in
[Ubuntu Intrepid Ibex]
"sudo apt-get install msn-pecan"
This is a plugin for your pidgin allowing you to use the WLM protocol.
Afterwards, just edit your current account an
i have 2.5.2 and worked fine. before doing the msn-pecan install, i
did try to reinstall pidgin, though. not sure if that helped reset
certain things or not.
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Ubuntu 8.10 intrepid 64-bit
WLM Protocol (msn-pecan package) works as expected.
Using pidgin 2.5.3a by getdeb: http://www.getdeb.net/app/Pidgin
msn-pecan from the repositories: sudo apt-get install msn-pecan
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You receiv
USER PLATFORM:
Vista Ultimate 64bit SP1
AFFECTED SOFTWARE:
Pidgin 2.5.3
PROCEDURE:
1) Downloaded and installed 'msn-pecan' from
http://msn-pecan.googlecode.com/files/msn-pecan-0.0.17.exe
2) Re-started Pidgin
3) Disabled 'MSN' account.
4) Added 'WLM' account.
STATUS:
Currently communicating with
"Unable to retrieve MSN Address Book"
As of today (12/01/2009) I am unable to use Pidgin to connecto to my msn
account :-(
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WLM keeps crashing my pidgin... tried 2.5.3, 2.5.2 and 2.5.1 versions...
any ideas?
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For those who say they would like to uninstall msn-pecan, you might want
to know that it has some neat additional features like handwritten
messages and faster file transfer.
I for one will keep it.
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You received this b
in Hardy 8.04-64 Xubuntu, the fix is the same:
install msn-pecan
restart pidgin
change protocol of msn contact from msn to wlm
enable account
only issue i found is that i now have two contact lists - one with my
aliased names, and one with default names. not sure if i can merge them
or blow one
moojix workaround works for me too ((Ubuntu 8.10, pidgin 2.5.2).
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Anyone got this working under Hardy 8.04? I tried the install below, but
it still fails for my version of Pidgin, 2.5.3 (from GetDeb)
http://code.google.com/p/msn-pecan/wiki/HowToInstall
I've fallen back to Emesene for the time being until the dust settles.
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Unable to retrieve MSN Address Boo
confirming, pidgin isn't working with msn, what you can try as well is
empathy which is working fine for me.
** Changed in: pidgin (Ubuntu)
Importance: Undecided => High
Status: New => Confirmed
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You received
Just for the stats I chime in: Got hit by this too, using msn-pecan
works as a work-around. Would like to be able to delete that additional
package again in the future though, so please keep working on a solution
within Pidgin.
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Unable to retrieve MSN Address Book
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I have only been trying out Linux for the last 4 days, and with zero
knowledge of techie programming stuff...
But I simply followed the advice in this forum - and yes it worked!
Thanks guys.
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Okay, everyone.. try to keep this a (de)bug-related discussion and take
all the other stuff to the Ubuntu forums. The bug is confirmed and the
workaround is well-known.
http://ubuntuforums.org/showthread.php?t=1037515
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Unable to retrieve MSN Address Book
https://bugs.launchpad.net/bugs/316252
The workaround works both in Ubuntu Hardy and Windows XP (both with
latest patches installed).
Thank you!
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same here (Ubuntu 8.10, pidgin 2.5.2)
above mentioned workaround helps:
1. apt-get install msn-pecan
2. restart pidgin
3. edit account and change from MSN to WLM protocol
4. enable account again
Thanks
-Moo
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Confirm that I got the error with Intrepid 64-bit, and also confirm that
installing msn-pecan, restarting pidgin, and choosing WLM protocol
worked for me.
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Installing msn-pecan and changing to the WLM protocol worked for me too
- been off MSN through Pidgin for most of today in XP and Ubuntu
Intrepid. Thanks for the workaround!
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Find msn-pecan here for Windows:
http://msn-pecan.googlecode.com/files/msn-pecan-0.0.17.exe
2009/1/12 Dennis Storm
> Also a confirm for me, Pidgin 2.5.2 on Ubuntu 8.10. The fix with msn-
> pecan also works great for me.
>
> --
> Unable to retrieve MSN Address Book
> https://bugs.launchpad.net/bu
I can also confirm that installing msn-pecan and switching from the MSN
to WLM protocol fixed the issue for me. I'm on Ubuntu 8.10 with all the
latest updates installed.
I'm not sure what the difference between the two protocols is, but
Pidgin seems to work as-before with the new protocol (includi
Also a confirm for me, Pidgin 2.5.2 on Ubuntu 8.10. The fix with msn-
pecan also works great for me.
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I don't know. I fixed it in Linux Ubuntu...
On Mon, Jan 12, 2009 at 9:55 AM, Richard.F
wrote:
> How do you fix this in Vista?
>
> 2009/1/12 Volgarine
>
> > How can I fix it?
> > "Unable retrieve MSN address book"
> > tks
> >
> > Volgarine (brazilian)
> >
> > --
> > Unable to retrieve MSN Addre
I was affected - pidgin portable on winXP
downloaded msn-pecan from homepage, extracted libmsn-pecan.dll from
installer using 7zip, copied it to PidginPortable\App\Pidgin\plugins
directory, edited each of my accounts and changed protocol from MSN to
WLM.
works well at the first glance.
--
Unabl
Confirmed bug, and confirmed fixed:
sudo apt-get install msn-pecan
Restarted Pidgin
Changed MSN account to WLM and logged in.
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from (http://developer.pidgin.im/ticket/8080)
This solution solved the problem temporarily
1)from the terminal install msn-pecan
sudo apt-get install msn-pecan
2)change the protocol in pidgin from msn to wlm
3)login :)
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Thank you so much Diego!
it's ok now!
Hugs
Regards
Rogerio Volgarine (Ribeirao Preto, SP/Brazil)
On Mon, Jan 12, 2009 at 9:42 AM, Diego Alcántara
wrote:
> My system was affected by this bug (Intrepid, Pidgin 2.5.2)
> The fix, obtained from the comments:
> 1) sudo apt-get install msn-pecan
> 2
How do you fix this in Vista?
2009/1/12 Volgarine
> How can I fix it?
> "Unable retrieve MSN address book"
> tks
>
> Volgarine (brazilian)
>
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How can I fix it?
"Unable retrieve MSN address book"
tks
Volgarine (brazilian)
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My system was affected by this bug (Intrepid, Pidgin 2.5.2)
The fix, obtained from the comments:
1) sudo apt-get install msn-pecan
2) Creating accounts with WLM protocol (i deleted the old accounts that where
using the MSN protocol)
Worked
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I am affected as well. PIdgin 2.5.2 on Ubuntu 8.10 64-bit.
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pls count me as well.
Pidgin protable in German running on Windows XP SR2 - msn-pecan installation
exe does not find Pidgin portable. Installation of msn-pecan not possible
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Was affected - msn-pecan worked (thanks 8-) )
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same error over here. Ubuntu 8.10 64bit
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i confirm that this affects me as well and the msn-pecan workaround
works
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Exactly the same issue on Hardy, using pidgin 2.52
"Unable to retrieve MSN Address Book"
Now using msn-pecan, it works but this is a step back from version MSNP15.
This is defenetly pidgin issue, every other client connects (aMSM, kopete)
I noticed That msn asked me for a new certificate few days a
I can confirm that I am receiving the "Unable to retrieve MSN Address
Book" error and cannot log in, this has appeared for the first time
tonight.
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The msn-pecan thing is nice, but doesn't count as a fix, and this does
not help my windows box at work.
Do we have to create a separate bug for Windows, perhaps?
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same bug, Pecan confirmed working.
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Ubuntu 64-bit, Pidgin 2.4.2. Bug affects me as well. Have not tried msn-
pecan, do not wish to mess up my contacts, esp the groupings.
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I can confirm that I got this working by installing msn-pecan and
creating another account using WLM as protocol.
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I have the exact same problem.
Error when enabling MSN account:
``user'' disconnected
Unable to retrieve MSN Address Book
[Modify Account] [Reconnect]
Reconnecting results to the same error.
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Everyone please remember to indicate /properly/ that this bug does
affect you, as that provides Canonical with a single number that they
can use to ascertain the importance of the bug.
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Does anybody know, how to install msn-pecan with German pidgin portable
(Windows XP SR2)
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I had the same error yesterday, but a second try just worked as it
should. Today a second try didn't yield any result though. Now using
pecan with succes
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msn-pecan and setting protocol to WLM on Intrepid 32bit works.
Thanks.
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msn-pecan and setting protocol to WLM does not work for me... Can
someone help me???
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may be a bug in Pidgin... but definitively caused by a change on the MSN
side...
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It's says "Unable to retrieve MSN Address Book" when I try to log
in. :-(
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Confirmed msn-pecan and setting protocol to WLM on Intrepid 32bit works.
Thanks alot.
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Confirmed msn-pecan and setting protocol to WLM on Intrepid 64bit works.
Many Thanks
I take it WLM stands for Windows Live Messenger..?
Is this a newer protocol than the standard Pidgin one?
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Retrieving contact list failed: Passport Authorization Failed
Same problem as of today Jan 12th 2009
What's going on!?
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Confirmed msn-pecan and setting protocol to WLM on Intrepid works.
Great work and thanks for the workaround.
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-
Msn-Pecan Works.
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msn-pecan and WLM confirmed working on XP SP3 !
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emesene client works well
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Pidgin requested certificate authentication from "rsi.hotmail.com"
before the error. I cancelled the first time, accepted the second. Will
try the msn-pecan fix..
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installing msn-pecan and adding as a wlm account works for some accounts
. i have two live.com accounts , one is working with msn-pecan but the
other one no. the one that is not working is very new, i mean i created
it just 2 months ago. here is its error : Unable to authenticate: The
e-mail addres
msn-pecan and wlm method confirmed working on Vista X64 SP1 altso.
Thanks!
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the protocol from msn-pecan is called 'wlm' not 'wdl' ...
anyway, thanks it works fine with msn-pecan! :)
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Unable to retrieve MSN Address Book
https://bugs.launchpad.net/bugs/316252
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u
installing msn-pecan and adding as a wlm account works for some accounts
. i have two live.com accounts , one is working with msn-pecan but the
other one no. the one that is not working is very new, i mean i created
it just 2 months ago. here is its error : Unable to authenticate: The
e-mail addres
By installing the msn-pecan package and readding my msn accont in pidgin and
choosing 'wdl' instead of 'msn' everything works fine.
I installed msn-pecan by writing:
sudo apt-get install msn-pecan
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Unable to retrieve MSN Address Book
https://bugs.launchpad.net/bugs/316252
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I would suggest an option for user to choose between protocols...That
would help in future to cope with M$ behaviour.
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Unable to retrieve MSN Address Book
https://bugs.launchpad.net/bugs/316252
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Same here... everything is fine with emesene and aMSN, but not with pidgin.
Anyone know a fix?
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Unable to retrieve MSN Address Book
https://bugs.launchpad.net/bugs/316252
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I have this bug in both intrepids version of pidgin as well as 2.5.3.
installing msn-pecan and adding as a wlm account works.
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Unable to retrieve MSN Address Book
https://bugs.launchpad.net/bugs/316252
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Bugs, which is subscrib
Works with msn-pecan however.
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Unable to retrieve MSN Address Book
https://bugs.launchpad.net/bugs/316252
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Confirm bug in intrepid and pidgin 2.5.2 as of today.
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Unable to retrieve MSN Address Book
https://bugs.launchpad.net/bugs/316252
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Confirmed; However KOPETE works fine.
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Unable to retrieve MSN Address Book
https://bugs.launchpad.net/bugs/316252
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A comment on the bug report on the pidgin website suggests that this is
a server-side issue.
Apparently the server has stopped handling a certain MSN protocol
version MSNP15 (as used by pidgin/purple)?
The clients that are continuing to function are using earlier protocol
versions, or fall-back t
can somebody confirm that pidgin connects with msn-pecan installed and
protocol changed to 'wlm'?
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Unable to retrieve MSN Address Book
https://bugs.launchpad.net/bugs/316252
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empathy on intrepid ubuntu works fine ..
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Unable to retrieve MSN Address Book
https://bugs.launchpad.net/bugs/316252
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