[Bug 1961476] Re: The laptop turns off only through the button and won't wake up from sleep (black screen)

2022-05-26 Thread Rosso
** Description changed: A complete shutdown of the laptop occurs only with the help of the shutdown button. If this is not done, then the keyboard backlight and fans work, and the screen itself is turned off. And also the sleep mode does not work (black screen and no reaction), you have to tu

[Bug 1961476] Re: The laptop turns off only through the button and won't wake up from sleep (black screen)

2022-05-26 Thread Rosso
** Attachment removed: "acpidump.txt" https://bugs.launchpad.net/ubuntu/+source/linux-signed-hwe-5.13/+bug/1961476/+attachment/5562186/+files/acpidump.txt ** Attachment removed: "WifiSyslog.txt" https://bugs.launchpad.net/ubuntu/+source/linux-signed-hwe-5.13/+bug/1961476/+attachment/556218

[Bug 1961476] Re: The laptop turns off only through the button and won't wake up from sleep (black screen)

2022-05-21 Thread Rosso
Hello At the moment, I managed to find a solution, after disabling the thunderbolt in the bios, the laptop itself turns off successfully. Perhaps this is not the best solution, but at the moment it is quite working. Regarding the problems with the sleep mode, if the laptop lid is not closed, th

[Bug 1961476] Re: The laptop turns off only through the button and won't wake up from sleep (black screen)

2022-04-23 Thread Rosso
An important fact on this issue: when booting from a USB flash drive with the image 20.04 in demo mode, the system itself shut down without any problems and turned off completely (when pressing the corresponding function, not the shutdown button). The state of the system at the time of the experime

[Bug 1961476] Re: The laptop turns off only through the button and won't wake up from sleep (black screen)

2022-02-21 Thread Alex Murray
Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privile

[Bug 1961476] Re: The laptop turns off only through the button and won't wake up from sleep (black screen)

2022-02-21 Thread Rosso
** Information type changed from Private Security to Public -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1961476 Title: The laptop turns off only through the button and won't wake up from sleep (

[Bug 1961476] Re: The laptop turns off only through the button and won't wake up from sleep (black screen)

2022-02-19 Thread Rosso
apport information ** Tags added: apport-collected ** Description changed: A complete shutdown of the laptop occurs only with the help of the shutdown button. If this is not done, then the keyboard backlight and fans work, and the screen itself is turned off. And also the sleep mode does not

[Bug 1961476] Re: The laptop turns off only through the button

2022-02-19 Thread Rosso
** Description changed: - A complete shutdown of the laptop occurs only with the help of the shutdown button. And also the sleep mode does not work (black screen and no reaction), you have to turn it off with a button to get out of it. The problem has been observed since ubuntu version 20.04 an

[Bug 1961476] Re: The laptop turns off only through the button

2022-02-19 Thread Rosso
** Description changed: - A complete shutdown of the laptop occurs only with the help of the shutdown button. And also the sleep mode does not work, you have to turn it off with a button to get out of it. The problem has been observed since ubuntu version 20.04 and the BIOS update. These proble

[Bug 1961476] Re: The laptop turns off only through the button

2022-02-19 Thread Rosso
UEFI is disabled, since Ubuntu does not support it in the free kernel (OEM only). I will be grateful for any support. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1961476 Title: The laptop turns o

[Bug 1961476] Re: The laptop turns off only through the button

2022-02-19 Thread Rosso
** Description changed: A complete shutdown of the laptop occurs only with the help of the shutdown button. And also the sleep mode does not work, you have to turn it off with a button to get out of it. The problem has been observed since ubuntu version 20.04 and the BIOS update. These proble

[Bug 1961476] Re: The laptop turns off only through the button

2022-02-19 Thread Rosso
** Description changed: A complete shutdown of the laptop occurs only with the help of the shutdown button. And also the sleep mode does not work, you have to turn it off with a button to get out of it. The problem has been observed since ubuntu version 20.04 and the BIOS update. These proble

[Bug 1961476] Re: The laptop turns off only through the button

2022-02-19 Thread Rosso
** Description changed: A complete shutdown of the laptop occurs only with the help of the shutdown button. And also the sleep mode does not work, you have to turn it off with a button to get out of it. The problem has been observed since ubuntu version 20.04 and the BIOS update. These proble

[Bug 1961476] Re: The laptop turns off only through the button

2022-02-19 Thread Rosso
Shutdown process journalctl -f >shutdown.log -- Logs begin at Wed 2022-02-02 02:33:26 MSK. -- фев 19 17:41:47 userName rtkit-daemon[1167]: Supervising 4 threads of 2 processes of 1 users. фев 19 17:41:47 userName rtkit-daemon[1167]: Supervising 4 threads of 2 processes of 1 users. фев 19 17:41:4

[Bug 1961476] Re: The laptop turns off only through the button

2022-02-19 Thread Rosso
** Description changed: A complete shutdown of the laptop occurs only with the help of the shutdown button. And also the sleep mode does not work, you have to turn it off with a button to get out of it. The problem has been observed since ubuntu version 20.04 and the BIOS update. These proble