[Bug 1909732] Re: unable to login to desktop manager after suspend

2021-01-11 Thread Daniel van Vugt
All of those bullet points are related :) ** Package changed: gdm3 (Ubuntu) => gnome-shell (Ubuntu) ** Summary changed: - unable to login to desktop manager after suspend + Gnome Shell freezes for 2 minutes on unlock when mobile phone is connected (log shows gvfsd PTP errors) -- You received

[Bug 1909732] Re: unable to login to desktop manager after suspend

2021-01-11 Thread Matthew Hudson
Hi Daniel - unplugging the phone has proven to resolve the problem. I have had to use the laptop to charge the phone on my trip hence this never showing up as an issue before - I have set show-mounts to false also and will see if this fixes it with the phone connected... or are the two situations

[Bug 1909732] Re: unable to login to desktop manager after suspend

2021-01-10 Thread Daniel van Vugt
Thanks for the logs. The first thing I suspect is those PTP errors coming from gvfsd. They might be triggered by having a phone or camera plugged into the computer. And that might freeze the GUI if you have a shell extension trying to access such mounts. Please try: * Unplugging your phone. * R

[Bug 1909732] Re: unable to login to desktop manager after suspend

2021-01-09 Thread Matthew Hudson
Hi - another one, hopefully there is enough in these three files (journal.txt) to isolate or direct towards what could be causing the issue. ** Attachment added: "journal.txt" https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1909732/+attachment/5451396/+files/journal.txt -- You received t

[Bug 1909732] Re: unable to login to desktop manager after suspend

2021-01-09 Thread Matthew Hudson
Hi Daniel - again 02:19 logged in - system back alive 02:21 ** Attachment added: "journal.txt" https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1909732/+attachment/5451373/+files/journal.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed

[Bug 1909732] Re: unable to login to desktop manager after suspend

2021-01-09 Thread Matthew Hudson
times above are actually 9:29 to 9:31 as you see in journal.txt (laptop still on UK time, I am in Taiwan...!) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1909732 Title: unable to login to desktop

[Bug 1909732] Re: unable to login to desktop manager after suspend

2021-01-09 Thread Matthew Hudson
Hi - journal.txt attached - I attempted to log in at 5:29 system came back alive 5:31 Cheers ** Attachment added: "journal.txt" https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1909732/+attachment/5451200/+files/journal.txt -- You received this bug notification because you are a member o

[Bug 1909732] Re: unable to login to desktop manager after suspend

2021-01-07 Thread Daniel van Vugt
After the system comes back to life please immediately run: journalctl -b0 > journal.txt and attach the file here. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1909732 Title: unable to login to

[Bug 1909732] Re: unable to login to desktop manager after suspend

2021-01-07 Thread Matthew Hudson
On this occurring today again I checked the crash log as recommended, no new files had been created - however, the issue may not be crashing - I entered my password and the system halts / freezes. I walked away and after a few minutes the system logged back in again - so there is a huge delay in lo

[Bug 1909732] Re: unable to login to desktop manager after suspend

2021-01-04 Thread Daniel van Vugt
"everything freezes" sounds like something might have crashed, so please try these instructions: https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment ** Changed in: gdm3 (Ubuntu) Status: New => Incomplete -- You received this bug notification becaus

[Bug 1909732] Re: unable to login to desktop manager after suspend

2020-12-31 Thread Matthew Hudson
result of journactl -b -l -k ** Attachment added: "report.txt" https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1909732/+attachment/5448302/+files/report.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpa