[Bug 1890843] Re: Freeze

2020-10-09 Thread Launchpad Bug Tracker
[Expired for gnome-shell (Ubuntu) because there has been no activity for 60 days.] ** Changed in: gnome-shell (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bug

Re: [Bug 1890843] Re: Freeze

2020-08-10 Thread Phil Marsh
Hi Daniel, Just for your information I installed the Nvidia version 440 driver $ sudo nvidia-smi Mon Aug 10 14:02:14 2020 +-+ | NVIDIA-SMI 440.100 Driver Version: 440.100 CUDA Version: 10.2 | |--

Re: [Bug 1890843] Re: Freeze

2020-08-09 Thread Phil Marsh
Will do and thanks again for your help! On Sun, Aug 9, 2020, 10:45 PM Daniel van Vugt <1890...@bugs.launchpad.net> wrote: > Yes please do try Nvidia driver 440. And certainly don't upgrade the > whole OS unless you can afford the time and risk. > > If the problem persists then please run the comm

[Bug 1890843] Re: Freeze

2020-08-09 Thread Daniel van Vugt
Yes please do try Nvidia driver 440. And certainly don't upgrade the whole OS unless you can afford the time and risk. If the problem persists then please run the commands in comment #4. And come to think of it, please also check /var/crash for any crash files. -- You received this bug notificat

Re: [Bug 1890843] Re: Freeze

2020-08-09 Thread Phil Marsh
Hi Daniel, Thanks so much for your email and for your efforts looking into this for me! The idea of upgrading to 20.04 is well-taken but involves substantial effort to bring up my servers. Therefore, I will first try upgrading my Nvidia to say libnvidia-cfg1-440 and libnvidia-common-440 etc bec

[Bug 1890843] Re: Freeze

2020-08-09 Thread Daniel van Vugt
We also recommend upgrading to Ubuntu 20.04 if you can. It seems to have fewer issues than 18.04 still does. Although we do try to provide fixes for both, some fixes will go under the radar and only appear in newer versions. -- You received this bug notification because you are a member of Ubuntu

[Bug 1890843] Re: Freeze

2020-08-09 Thread Daniel van Vugt
Sorry that Xorg log attached seems to be from 2018 so is not relevant to this bug. It's probably still a good idea to install a newer Nvidia driver. If that doesn't solve it then please run: journalctl -b0 > journal-0.txt journalctl -b-1 > journal-1.txt journalctl -b-2 > journal-2.txt gset

[Bug 1890843] Re: Freeze

2020-08-09 Thread Daniel van Vugt
Oh, actually, I think I can see the problem in your logs. You have a proprietary Nvidia kernel driver installed but Xorg is using the (unstable) open source driver. So the driver is not properly installed AND it seems to be the wrong version. Please install Nvidia driver version 440, which you sho

[Bug 1890843] Re: Freeze

2020-08-09 Thread Daniel van Vugt
Please attach a photo of the problem if you can, and also run: gsettings list-recursively org.gnome.shell > settings.txt and attach the resulting text file here. ** Summary changed: - Xorg freeze + Freeze ** Package changed: xorg (Ubuntu) => gnome-shell (Ubuntu) -- You received this bug n