[Bug 1804786] Re: Garbage occurred when Playing the video in the Ubuntu Desktop Guide

2019-05-27 Thread hugh chao
sorry I forgot to attach the file... ** Attachment added: "lspcik.txt" https://bugs.launchpad.net/ubuntu/+source/webkit2gtk/+bug/1804786/+attachment/5267033/+files/lspcik.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https:/

[Bug 1804786] Re: Garbage occurred when Playing the video in the Ubuntu Desktop Guide

2019-05-27 Thread Gunnar Hjalmarsson
@Sebastien: Yeah, the lack of duplicates is a fact. It may indicate that relatively few users are affected by the problem, or that few users read docs on disk... -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.ne

[Bug 1804786] Re: Garbage occurred when Playing the video in the Ubuntu Desktop Guide

2019-05-27 Thread Gunnar Hjalmarsson
@hugh: Looks like you forgot to attach the file. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1804786 Title: Garbage occurred when Playing the video in the Ubuntu Desktop Guide To manage notificat

[Bug 1804786] Re: Garbage occurred when Playing the video in the Ubuntu Desktop Guide

2019-05-27 Thread hugh chao
@Doug, please find attached the "lspcik.txt", and I didn't see anything on terminal after running below command: yelp help:gnome-help -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1804786 Title: G

[Bug 1804786] Re: Garbage occurred when Playing the video in the Ubuntu Desktop Guide

2019-05-27 Thread Doug Smythies
On 2019.05.26 19:18 Daniel van Vugt wrote: > This bug might be getting confused... I disagree. > Doug: You are reporting problems with the radeon > graphics driver, No, I am providing additional information in support of the original bug report, proving that the issue occurs on multiple platform

[Bug 1804786] Re: Garbage occurred when Playing the video in the Ubuntu Desktop Guide

2019-05-27 Thread Sebastien Bacher
@Gunnar, one way to look at it is that the issue has one report, not a lot of activity and no duplicate which hints it's low importance (or that the users who have issues with don't know how to reach out to us) -- You received this bug notification because you are a member of Ubuntu Bugs, which i

[Bug 1804786] Re: Garbage occurred when Playing the video in the Ubuntu Desktop Guide

2019-05-26 Thread Gunnar Hjalmarsson
@Daniel: The bug is about failures to view the gnome-getting-started-docs videos via yelp. We (at least I) have learned that the videos can't be viewed properly with certain combinations of graphics cards and drivers. So besides nailing which hardware/driver combination the bug reporter is using

[Bug 1804786] Re: Garbage occurred when Playing the video in the Ubuntu Desktop Guide

2019-05-26 Thread hugh chao
@Daniel, Sure I will provide the log tomorrow -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1804786 Title: Garbage occurred when Playing the video in the Ubuntu Desktop Guide To manage notificatio

[Bug 1804786] Re: Garbage occurred when Playing the video in the Ubuntu Desktop Guide

2019-05-26 Thread Daniel van Vugt
This bug might be getting confused... Doug: You are reporting problems with the radeon graphics driver, and VMware. Gunnar: You are reporting different problems with the nouveau graphics driver. hugh: Please answer comment #20. Your feedback is most needed here. -- You received this bug notifi

[Bug 1804786] Re: Garbage occurred when Playing the video in the Ubuntu Desktop Guide

2019-05-25 Thread Doug Smythies
The VM that I revived had not been run or updated since an early development version of 18.04, and it worked fine for playing the help videos. When I updated it, the yelp package did not update, but webkit did: doug@desk-aa:~$ grep -i webkit /var/log/apt/term.log | grep over Unpacking libwebkit2gt

[Bug 1804786] Re: Garbage occurred when Playing the video in the Ubuntu Desktop Guide

2019-05-25 Thread Doug Smythies
** Changed in: webkit2gtk (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1804786 Title: Garbage occurred when Playing the video in the Ubuntu Desktop G

[Bug 1804786] Re: Garbage occurred when Playing the video in the Ubuntu Desktop Guide

2019-05-25 Thread Doug Smythies
I have 3 computers running Ubuntu desktop edition: An old HP LapTop, 19.04; An old Apple iMac, 18.04; And a VM, 18.04, running on my main Ubuntu 16.04 test server. All 3 have the issues, with one main difference in the 19.04 verses 18.04 "play again" stimulus response. Attached is the "lspci -k

[Bug 1804786] Re: Garbage occurred when Playing the video in the Ubuntu Desktop Guide

2019-05-19 Thread Daniel van Vugt
Comment #6 only demonstrates a nouveau bug. That is bug 1553328, or https://bugs.freedesktop.org/show_bug.cgi?id=92438 whereby nouveau is not thread safe. It's a very old issue so if you experience that my best advice is to just avoid nouveau. But that wasn't from the original reporter... hugh, p

[Bug 1804786] Re: Garbage occurred when Playing the video in the Ubuntu Desktop Guide

2019-05-19 Thread Doug Smythies
@Gunnar asked: > @Doug: Are you using Nouveau or some other graphics driver? Both desktop computers (one an old MAC with 18.04, and one the old HP LapTop I revived the other day with (now) 19.04) are using Radeon drivers. From the command you gave me off-list: $ lspci -nnk | grep -i vga -A3 | gr

[Bug 1804786] Re: Garbage occurred when Playing the video in the Ubuntu Desktop Guide

2019-05-17 Thread Gunnar Hjalmarsson
Bug #1499419 and bug #1553328 seem kind of related. @Olivier and @Daniel: Do you possibly have an idea how to deal with this issue? Can yelp be modified somehow? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.n

[Bug 1804786] Re: Garbage occurred when Playing the video in the Ubuntu Desktop Guide

2019-05-17 Thread Gunnar Hjalmarsson
@Doug: Are you using Nouveau or some other graphics driver? I have also done some further testing - on 18.04, 19.04 and eoan. Basically it works (most of the time) if I use NVIDIA, but fails when I use Nouveau. The computer I'm using is old (~ 10 years) and is getting 'tired'. Possibly it would h

[Bug 1804786] Re: Garbage occurred when Playing the video in the Ubuntu Desktop Guide

2019-05-17 Thread Doug Smythies
I revived an old LapTop, that had Desktop 18.04 on it. Updated to current 18.04. Verified that this video issue was present. Upgraded the computer to 18.10. Ran one help video about 15 times without any issues. Upgraded the computer to 19.04. Ran the video only 2 times before it messed up. It messe

[Bug 1804786] Re: Garbage occurred when Playing the video in the Ubuntu Desktop Guide

2019-05-16 Thread Gunnar Hjalmarsson
On 2019-05-16 17:48, Sebastien Bacher wrote: > Using disco the videos play fine here Same here nowadays - but only sometimes. And my disco is anything but a clean install; I use NVIDIA for instance. So I tried NVIDIA on my eoan install - nope. (It does obviously not show the same error messages a

[Bug 1804786] Re: Garbage occurred when Playing the video in the Ubuntu Desktop Guide

2019-05-16 Thread Sebastien Bacher
Using disco the videos play fine here so it's not impacting every config -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1804786 Title: Garbage occurred when Playing the video in the Ubuntu Desktop Gu

[Bug 1804786] Re: Garbage occurred when Playing the video in the Ubuntu Desktop Guide

2019-05-14 Thread Sebastien Bacher
While the bug is annoying it's not a core feature/blocking work, we should fix it but it's not going to tracked as rls issue ** Tags removed: rls-ee-incoming ** Tags added: rls-ee-notfixing -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubun

[Bug 1804786] Re: Garbage occurred when Playing the video in the Ubuntu Desktop Guide

2019-05-11 Thread Gunnar Hjalmarsson
I think this bug needs attention by the desktop team, so I added the rls-ee-incoming tag. If this cannot be fixed, we should consider to drop gnome-getting-started-docs from the seed. ** Tags added: rls-ee-incoming -- You received this bug notification because you are a member of Ubuntu Bugs, wh

[Bug 1804786] Re: Garbage occurred when Playing the video in the Ubuntu Desktop Guide

2019-04-30 Thread Bug Watch Updater
Launchpad has imported 2 comments from the remote bug at https://bugzilla.redhat.com/show_bug.cgi?id=1696788. If you reply to an imported comment from within Launchpad, your comment will be sent to the remote bug automatically. Read more about Launchpad's inter-bugtracker facilities at https://hel

[Bug 1804786] Re: Garbage occurred when Playing the video in the Ubuntu Desktop Guide

2019-04-30 Thread Gunnar Hjalmarsson
The problem seems not to be Ubuntu specific. https://bugzilla.redhat.com/show_bug.cgi?id=1696788 (I get those "Recursion depth exceeded calculating {bg,fg} color" messages too on eoan and disco. ** Bug watch added: Red Hat Bugzilla #1696788 https://bugzilla.redhat.com/show_bug.cgi?id=1696788

[Bug 1804786] Re: Garbage occurred when Playing the video in the Ubuntu Desktop Guide

2018-11-23 Thread Doug Smythies
@Gunnar: I do see "WebKitWebProcess" using the most CPU during video play. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1804786 Title: Garbage occurred when Playing the video in the Ubuntu Desktop

[Bug 1804786] Re: Garbage occurred when Playing the video in the Ubuntu Desktop Guide

2018-11-23 Thread Doug Smythies
On my desktop 18.04 computer this happens for all the videos that I have tried (3 of the 5 so far). And yes, the web versions seem to work fine, which suggest to me that this is a yelp problem and not a docs problem. -- You received this bug notification because you are a member of Ubuntu Bugs,

[Bug 1804786] Re: Garbage occurred when Playing the video in the Ubuntu Desktop Guide

2018-11-23 Thread Gunnar Hjalmarsson
Terminal output when attempting to run the "Launch applications" video in disco: $ yelp help:gnome-help Xlib: sequence lost (0x100e0 > 0xe2) in reply type 0x0! Xlib: sequence lost (0x100e5 > 0xe7) in reply type 0x0! Xlib: sequence lost (0x100ea > 0xec) in reply type 0x0! Xlib: sequence lost (0x100

[Bug 1804786] Re: Garbage occurred when Playing the video in the Ubuntu Desktop Guide

2018-11-23 Thread Gunnar Hjalmarsson
Same problem in the current development version (disco). -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1804786 Title: Garbage occurred when Playing the video in the Ubuntu Desktop Guide To manage n

[Bug 1804786] Re: Garbage occurred when Playing the video in the Ubuntu Desktop Guide

2018-11-23 Thread Gunnar Hjalmarsson
Thanks for your report! I can't even play it once. :( The web version seems to work, though: https://help.ubuntu.com/18.04/ubuntu-help/getting-started.html ** Package changed: ubuntu-docs (Ubuntu) => gnome-getting-started-docs (Ubuntu) ** Changed in: gnome-getting-started-docs (Ubuntu) Impor

[Bug 1804786] Re: Garbage occurred when Playing the video in the Ubuntu Desktop Guide

2018-11-23 Thread Tech Support
Ubuntu MATE 15.10 won’t include the Ubuntu Software Center by default, as Martin Wimpress announced on Google+ back in July. “There, I’ve done it,” he wrote. “You can stop sending me messages about it now. To know more visit - https://www.applesupportphonenumbers.com/blog/fix-mac- error-code-36/ -

[Bug 1804786] Re: Garbage occurred when Playing the video in the Ubuntu Desktop Guide

2018-11-23 Thread hugh chao
upload video which this issue was happening ** Attachment added: "O1684740_Garbage.mp4" https://bugs.launchpad.net/ubuntu/+source/ubuntu-docs/+bug/1804786/+attachment/5215566/+files/O1684740_Garbage.mp4 -- You received this bug notification because you are a member of Ubuntu Bugs, which is s