sorry I forgot to attach the file...
** Attachment added: "lspcik.txt"
https://bugs.launchpad.net/ubuntu/+source/webkit2gtk/+bug/1804786/+attachment/5267033/+files/lspcik.txt
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https:/
@Sebastien: Yeah, the lack of duplicates is a fact. It may indicate that
relatively few users are affected by the problem, or that few users read
docs on disk...
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@hugh: Looks like you forgot to attach the file.
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https://bugs.launchpad.net/bugs/1804786
Title:
Garbage occurred when Playing the video in the Ubuntu Desktop Guide
To manage notificat
@Doug,
please find attached the "lspcik.txt",
and I didn't see anything on terminal after running below command:
yelp help:gnome-help
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Title:
G
On 2019.05.26 19:18 Daniel van Vugt wrote:
> This bug might be getting confused...
I disagree.
> Doug: You are reporting problems with the radeon
> graphics driver,
No, I am providing additional information in support of the original bug
report, proving that the issue occurs on multiple platform
@Gunnar, one way to look at it is that the issue has one report, not a
lot of activity and no duplicate which hints it's low importance (or
that the users who have issues with don't know how to reach out to us)
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@Daniel:
The bug is about failures to view the gnome-getting-started-docs videos
via yelp. We (at least I) have learned that the videos can't be viewed
properly with certain combinations of graphics cards and drivers.
So besides nailing which hardware/driver combination the bug reporter is
using
@Daniel,
Sure I will provide the log tomorrow
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Title:
Garbage occurred when Playing the video in the Ubuntu Desktop Guide
To manage notificatio
This bug might be getting confused...
Doug: You are reporting problems with the radeon graphics driver, and
VMware.
Gunnar: You are reporting different problems with the nouveau graphics
driver.
hugh: Please answer comment #20. Your feedback is most needed here.
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The VM that I revived had not been run or updated since an early
development version of 18.04, and it worked fine for playing the help
videos. When I updated it, the yelp package did not update, but webkit
did:
doug@desk-aa:~$ grep -i webkit /var/log/apt/term.log | grep over
Unpacking libwebkit2gt
** Changed in: webkit2gtk (Ubuntu)
Status: Incomplete => Confirmed
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Title:
Garbage occurred when Playing the video in the Ubuntu Desktop G
I have 3 computers running Ubuntu desktop edition:
An old HP LapTop, 19.04;
An old Apple iMac, 18.04;
And a VM, 18.04, running on my main Ubuntu 16.04 test server.
All 3 have the issues, with one main difference in the 19.04 verses 18.04 "play
again" stimulus response.
Attached is the "lspci -k
Comment #6 only demonstrates a nouveau bug. That is bug 1553328, or
https://bugs.freedesktop.org/show_bug.cgi?id=92438 whereby nouveau is
not thread safe. It's a very old issue so if you experience that my best
advice is to just avoid nouveau.
But that wasn't from the original reporter...
hugh, p
@Gunnar asked:
> @Doug: Are you using Nouveau or some other graphics driver?
Both desktop computers (one an old MAC with 18.04, and one the old HP
LapTop I revived the other day with (now) 19.04) are using Radeon
drivers. From the command you gave me off-list:
$ lspci -nnk | grep -i vga -A3 | gr
Bug #1499419 and bug #1553328 seem kind of related.
@Olivier and @Daniel: Do you possibly have an idea how to deal with this
issue? Can yelp be modified somehow?
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@Doug: Are you using Nouveau or some other graphics driver?
I have also done some further testing - on 18.04, 19.04 and eoan.
Basically it works (most of the time) if I use NVIDIA, but fails when I
use Nouveau.
The computer I'm using is old (~ 10 years) and is getting 'tired'.
Possibly it would h
I revived an old LapTop, that had Desktop 18.04 on it. Updated to current 18.04.
Verified that this video issue was present.
Upgraded the computer to 18.10.
Ran one help video about 15 times without any issues.
Upgraded the computer to 19.04.
Ran the video only 2 times before it messed up. It messe
On 2019-05-16 17:48, Sebastien Bacher wrote:
> Using disco the videos play fine here
Same here nowadays - but only sometimes. And my disco is anything but a
clean install; I use NVIDIA for instance.
So I tried NVIDIA on my eoan install - nope. (It does obviously not show
the same error messages a
Using disco the videos play fine here so it's not impacting every config
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Title:
Garbage occurred when Playing the video in the Ubuntu Desktop Gu
While the bug is annoying it's not a core feature/blocking work, we
should fix it but it's not going to tracked as rls issue
** Tags removed: rls-ee-incoming
** Tags added: rls-ee-notfixing
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I think this bug needs attention by the desktop team, so I added the
rls-ee-incoming tag. If this cannot be fixed, we should consider to drop
gnome-getting-started-docs from the seed.
** Tags added: rls-ee-incoming
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Launchpad has imported 2 comments from the remote bug at
https://bugzilla.redhat.com/show_bug.cgi?id=1696788.
If you reply to an imported comment from within Launchpad, your comment
will be sent to the remote bug automatically. Read more about
Launchpad's inter-bugtracker facilities at
https://hel
The problem seems not to be Ubuntu specific.
https://bugzilla.redhat.com/show_bug.cgi?id=1696788
(I get those "Recursion depth exceeded calculating {bg,fg} color"
messages too on eoan and disco.
** Bug watch added: Red Hat Bugzilla #1696788
https://bugzilla.redhat.com/show_bug.cgi?id=1696788
@Gunnar: I do see "WebKitWebProcess" using the most CPU during video
play.
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Title:
Garbage occurred when Playing the video in the Ubuntu Desktop
On my desktop 18.04 computer this happens for all the videos that I have
tried (3 of the 5 so far).
And yes, the web versions seem to work fine, which suggest to me that
this is a yelp problem and not a docs problem.
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Terminal output when attempting to run the "Launch applications" video
in disco:
$ yelp help:gnome-help
Xlib: sequence lost (0x100e0 > 0xe2) in reply type 0x0!
Xlib: sequence lost (0x100e5 > 0xe7) in reply type 0x0!
Xlib: sequence lost (0x100ea > 0xec) in reply type 0x0!
Xlib: sequence lost (0x100
Same problem in the current development version (disco).
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Title:
Garbage occurred when Playing the video in the Ubuntu Desktop Guide
To manage n
Thanks for your report! I can't even play it once. :(
The web version seems to work, though:
https://help.ubuntu.com/18.04/ubuntu-help/getting-started.html
** Package changed: ubuntu-docs (Ubuntu) => gnome-getting-started-docs
(Ubuntu)
** Changed in: gnome-getting-started-docs (Ubuntu)
Impor
Ubuntu MATE 15.10 won’t include the Ubuntu Software Center by default,
as Martin Wimpress announced on Google+ back in July. “There, I’ve done
it,” he wrote. “You can stop sending me messages about it now. To know
more visit - https://www.applesupportphonenumbers.com/blog/fix-mac-
error-code-36/
-
upload video which this issue was happening
** Attachment added: "O1684740_Garbage.mp4"
https://bugs.launchpad.net/ubuntu/+source/ubuntu-docs/+bug/1804786/+attachment/5215566/+files/O1684740_Garbage.mp4
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