Thanks for following up. I'm closing this report due to your last comment.
Don't hesitate to submit any new bug.
** Changed in: canonical-devices-system-image
Status: Incomplete => Fix Released
** Changed in: messaging-app (Ubuntu)
Status: Incomplete => Fix Released
** Changed in:
Confirmed. Phonecoop is now functioning normally again. Thank you.
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https://bugs.launchpad.net/bugs/1465685
Title:
OTA4 SMS function now fails
To manage notifications about this bug go
I have tried the Phonecoop SIM for the first time since the new OTA. A
'new voicemail' message appeared in Notifications. It dates to 19
September, as it turns out. Has appeared for the first time today
though.
Today, I made a call twice to a short dial number. Both times it went
through okay. So
An update. I bought a voucher to put some credit on Phone Coop but I
cannot call the number so I cannot add the credit ...
Since moving the Phone Coop SIM to slot 1, I have had one missed
incoming call, two successful inward SMS text messages, one successful
outgoing SMS text message.
It would be
** Changed in: canonical-devices-system-image
Status: New => Incomplete
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Title:
OTA4 SMS function now fails
To manage notifications about
They said 2g is being phased out. Maybe their news is not up to date …
If it has already gone would I be seeing the signal still or would that
disappear ?
> On 22 Jul 2015, at 19:53, Tony Espy <1465...@bugs.launchpad.net> wrote:
>
> No, it means SIM2 is the only SIM allowed to use 3g, but it ma
I put my first card in SIM 2. Guessing most would use SIM1 by default.
Which would mean restricting their service unknowingly …
> On 22 Jul 2015, at 19:53, Tony Espy <1465...@bugs.launchpad.net> wrote:
>
> No, it means SIM2 is the only SIM allowed to use 3g, but it may fall
> back to 2g if that
As the phone was sold to you by BQ, you should probably contact them.
Regarding the SIM slots. The phone has what's called a dual-standby SIM
implementation. Only of the two SIM slots is allowed to use a 3g
network at any time.
> In Settings, I have set SIM2 to 2g/3g and SIM1 to 2g. Does that
I haven’t. I did send an email about settings and they said they would
get back to me but they never did.
At that time, it was working fine though with calls and texts. The
problem I had then was not getting data.
They are a very small company and I suspect that I am the only person
with that pho
It says “no such file or directory” when I do that.
> On 21 Jul 2015, at 21:12, Tony Espy <1465...@bugs.launchpad.net> wrote:
>
> /usr/share/ofono/scripts/send-sms /ril_1 617666 "dummy message" 0
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In Settings, I have set SIM2 to 2g/3g and SIM1 to 2g. Does that mean I
am limiting both to 2g ???
If there is a hardware difference, there shouldn’t be that 50:50 chance
of getting it wrong ?
> On 21 Jul 2015, at 21:12, Tony Espy <1465...@bugs.launchpad.net> wrote:
>
> The other thing to try is
That is interesting to know. I didn’t realise that the slots were
different.
I have had the Phonecoop in SIM2 since I bought the phone though. So
that can’t be the answer.
> On 21 Jul 2015, at 21:12, Tony Espy <1465...@bugs.launchpad.net> wrote:
>
> The other thing to try is to swap your SIMs
@Lionel
Also, have you contacted BQ's customer support regarding this problem?
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Title:
OTA4 SMS function now fails
To manage notifications abou
@LionelB
Thanks for the feedback.
First, here's an example of using the send-sms script ( with dummy
numbers ):
/usr/share/ofono/scripts/send-sms /ril_1 617666 "dummy message" 0
The other thing to try is to swap your SIMs and see if that makes a
difference. You currently have the 3 SIM in
Ah. Syntax ! Missed a space.
current build number: 23
device name: krillin
channel: ubuntu-touch/stable/bq-aquaris.en
last update: 2015-06-16 08:40:02
version version: 23
version ubuntu: 20150611.3
version device: 20150529-8e13c5f
version custom: 20150528-722-29-15-vivid
> On 14 Jul 2015, at 22:
Attached:
> On 14 Jul 2015, at 22:46, Tony Espy <1465...@bugs.launchpad.net> wrote:
>
> and
> the output of:
>
> # /usr/share/ofono/scripts/list-modems
** Attachment added: "listmodemoutputLionelB.pdf"
https://bugs.launchpad.net/bugs/1465685/+attachment/4429013/+files/listmodemoutputLion
Not clear from this what goes in and what the ‘o’ on the end
is.
An example written out as it would appear would help.
> On 14 Jul 2015, at 22:46, Tony Espy <1465...@bugs.launchpad.net> wrote:
>
> # /usr/share/ofono/scripts/send-sms 0
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Limit is 10 Mb. Syslog is 19 Mb.
> On 14 Jul 2015, at 22:46, Tony Espy <1465...@bugs.launchpad.net> wrote:
>
> Could you please attach the file /var/log/syslog from your phone
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https://
Writable, no. No software via terminal either.
Yes it is a BQ 4.5.
> On 14 Jul 2015, at 22:46, Tony Espy <1465...@bugs.launchpad.net> wrote:
>
> Have you made your phone writable? Installed any additional software
> using apt?
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Tried that as a terminal command. It says not recognised.
> On 14 Jul 2015, at 22:46, Tony Espy <1465...@bugs.launchpad.net> wrote:
>
> Can you provide us the system details for your
> phone via 'system-image-cli -i'?
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SMS texts send and receive without any problems on the ‘3’ network. The
problem is particular to the Phone Coop network.
That should rule out most possibilities to do with the phone’s
architecture.
> On 14 Jul 2015, at 22:46, Tony Espy <1465...@bugs.launchpad.net> wrote:
>
> Could you add some
@LionelB
Could you add some information to your bug report that'll help us
determine what's happening?
>From the fact you mentioned downloading r23, I'm assuming your have a BQ
phone, is that correct? Can you provide us the system details for your
phone via 'system-image-cli -i'?
Have you made
** Changed in: messaging-app (Ubuntu)
Status: New => Incomplete
** Changed in: ofono (Ubuntu)
Status: New => Incomplete
** Changed in: ofono (Ubuntu)
Assignee: (unassigned) => LionelB (retweet)
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** Tags added: bq connectivity
** Also affects: ofono (Ubuntu)
Importance: Undecided
Status: New
** Also affects: canonical-devices-system-image
Importance: Undecided
Status: New
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An update. Sadly most incoming and outgoing SMS fail. There are
exceptions. Notably when using the provider service on 1250.
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Title:
OTA4 SMS fun
Since choosing one of the duplicate carrier entries manually, I have had
no further problems with SMS.
So, assigning settings automatically when there is a duplicate carrier
entry causes random failure. Solution - assign the settings manually by
selecting the carrier from the list in Settings.
--
Under 'Carrier' in Settings I have an option for 'Automatically' - which
was ticked and defaulted to Phone Co-op.
I also have two manual settings available, both of them named Phone Co-
op.
I am guessing one is the default picked up from the SIM card and the
other is from the [recently updated] p
Successfully sent an SMS this morning but the recipient got a fail when
they tried to respond. So there is still an error.
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Title:
OTA4 SMS funct
SMS now seems to be working normally, whether the phone is in wifi range
or not. The failure may have been a coincidental fault on the network or
may have resulted from a delay while settings were reset following the
software update.
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An update. SMS is now working. This morning, the fails happened when I
was not connected to wifi. SMS worked this evening, while connected to
wifi. Whether that is relevant [it corrected ? / there was a network
fault this morning ? / it fails only when not on wifi ?] I do not know.
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