[Bug 1176355] Re: Can't access USB external disk

2014-03-04 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1176355 T

[Bug 1176355] Re: Can't access USB external disk

2014-01-03 Thread Phillip Susi
Papamatti, please don't mark bugs as duplicates at random. This has nothing at all to do with #1161985. ** This bug is no longer a duplicate of bug 1161985 Error sending ATA command IDENTIFY DEVICE -- You received this bug notification because you are a member of Ubuntu Bugs, which is subsc

[Bug 1176355] Re: Can't access USB external disk

2014-01-02 Thread Rowan Potgieter
*** This bug is a duplicate of bug 1161985 *** https://bugs.launchpad.net/bugs/1161985 Hi, I have the same issue but it seems to affect ALL USB disks. I unfortunately only have 1 on me right now but this disk does work on Windows and I'm fairly certain that I had no USB issues in November 201

[Bug 1176355] Re: Can't access USB external disk

2013-12-10 Thread brazz
*** This bug is a duplicate of bug 1161985 *** https://bugs.launchpad.net/bugs/1161985 Hello, I think I have this problem: I have a USB disk enclosure that worked fine until there is very little time (there are a couple of weeks, I transferred 300GB of data ...) Since there were various prog

Re: [Bug 1176355] Re: Can't access USB external disk

2013-05-23 Thread Ming Lei
*** This bug is a duplicate of bug 1161985 *** https://bugs.launchpad.net/bugs/1161985 On Thu, May 23, 2013 at 7:40 PM, Robert wrote: > So what are the next steps? It depends on user space packages, which I am not familiar with, so I am afraid I can't help you further. Thanks, -- Ming Lei

Re: [Bug 1176355] Re: Can't access USB external disk

2013-05-23 Thread Robert
*** This bug is a duplicate of bug 1161985 *** https://bugs.launchpad.net/bugs/1161985 On Mit, 2013-05-22 at 10:41 +, Ming Lei wrote: > *** This bug is a duplicate of bug 1161985 *** > https://bugs.launchpad.net/bugs/1161985 > > On Tue, May 21, 2013 at 8:34 PM, Robert wrote: > > ***

Re: [Bug 1176355] Re: Can't access USB external disk

2013-05-22 Thread Ming Lei
*** This bug is a duplicate of bug 1161985 *** https://bugs.launchpad.net/bugs/1161985 On Tue, May 21, 2013 at 8:34 PM, Robert wrote: > *** This bug is a duplicate of bug 1161985 *** > https://bugs.launchpad.net/bugs/1161985 > > What does help is killing udisksd, after which I can mount t

Re: [Bug 1176355] Re: Can't access USB external disk

2013-05-21 Thread Robert
*** This bug is a duplicate of bug 1161985 *** https://bugs.launchpad.net/bugs/1161985 On Don, 2013-05-09 at 04:51 +, Ming Lei wrote: > So you may stop 'udisks' temporarily via below command, then connect the > HDD to your machine and see if you can mount it manually. > >

[Bug 1176355] Re: Can't access USB external disk

2013-05-16 Thread Ming Lei
*** This bug is a duplicate of bug 1161985 *** https://bugs.launchpad.net/bugs/1161985 Anyone can run below command to see if the disk can be mounted manually later? sudo udisks --inhibit -- You received this bug notification because you are a member of Ubuntu Bugs, which is sub

[Bug 1176355] Re: Can't access USB external disk

2013-05-16 Thread Papamatti
*** This bug is a duplicate of bug 1161985 *** https://bugs.launchpad.net/bugs/1161985 ** This bug has been marked a duplicate of bug 1161985 Error sending ATA command IDENTIFY DEVICE -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubu

[Bug 1176355] Re: Can't access USB external disk

2013-05-16 Thread Papamatti
** Attachment added: "sudo lsusb -v" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1176355/+attachment/3678427/+files/lsusb.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1176355 Title:

[Bug 1176355] Re: Can't access USB external disk

2013-05-16 Thread Papamatti
** Attachment added: "syslog while plugin the external hdd" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1176355/+attachment/3678428/+files/syslog.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.n

[Bug 1176355] Re: Can't access USB external disk

2013-05-16 Thread Papamatti
I have the same issue with Raring Ringtail 13.04 and the kernel 3.8.0-19-generic #30-Ubuntu. Bus 001 Device 005: ID 14cd:6116 Super Top M6116 SATA Bridge The same drive works well in Precise with kernel 3.5.0-28-generic #48~precise1-Ubuntu. ** Attachment added: "Busdata of the device" https

[Bug 1176355] Re: Can't access USB external disk

2013-05-16 Thread Papamatti
Maybe related bug, which is fixed: 1082215 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1176355 Title: Can't access USB external disk To manage notifications about this bug go to: https://bugs.lau

[Bug 1176355] Re: Can't access USB external disk

2013-05-14 Thread Claudio
if I boot into Linux Mint 14 cinnamon on the same machine: Linux mint 3.5.0-27-generic #46-Ubuntu SMP Mon Mar 25 19:58:17 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux the usb drive is working fine -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to U

[Bug 1176355] Re: Can't access USB external disk

2013-05-14 Thread Claudio
I have the same effect with ubuntu raring and a external usb drive: Bus 001 Device 008: ID 14cd:6116 Super Top M6116 SATA Bridge -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1176355 Title: Can't a

Re: [Bug 1176355] Re: Can't access USB external disk

2013-05-08 Thread Ming Lei
On Thu, May 9, 2013 at 8:47 AM, Ming Lei wrote: >> I still don't understand what information you hope to get from that: I >> assure you that the test machine worked OK with precise and stopped >> working with raring. > > If the ATA commands are from user-space in raring, 3.9.0 or raring kernel > w

Re: [Bug 1176355] Re: Can't access USB external disk

2013-05-08 Thread Ming Lei
On Thu, May 9, 2013 at 12:30 AM, Robert wrote: > On Mit, 2013-05-08 at 15:40 +, Ming Lei wrote: >> On Wed, May 8, 2013 at 10:12 PM, Robert wrote: >> > On Mit, 2013-05-08 at 12:25 +, Ming Lei wrote: >> >> From the usbmon in correct case, there is no any ATA commands >> >> at all. I am not

Re: [Bug 1176355] Re: Can't access USB external disk

2013-05-08 Thread Robert
On Mit, 2013-05-08 at 15:40 +, Ming Lei wrote: > On Wed, May 8, 2013 at 10:12 PM, Robert wrote: > > On Mit, 2013-05-08 at 12:25 +, Ming Lei wrote: > >> From the usbmon in correct case, there is no any ATA commands > >> at all. I am not sure where these commands are from(user space > >> or

Re: [Bug 1176355] Re: Can't access USB external disk

2013-05-08 Thread Ming Lei
On Wed, May 8, 2013 at 10:12 PM, Robert wrote: > On Mit, 2013-05-08 at 12:25 +, Ming Lei wrote: >> From the usbmon in correct case, there is no any ATA commands >> at all. I am not sure where these commands are from(user space >> or kernel?) in the failure case. > > I suspect it's strictly ker

Re: [Bug 1176355] Re: Can't access USB external disk

2013-05-08 Thread Robert
On Mit, 2013-05-08 at 12:25 +, Ming Lei wrote: > From the usbmon in correct case, there is no any ATA commands > at all. I am not sure where these commands are from(user space > or kernel?) in the failure case. I suspect it's strictly kernel - I didn't even mount the drive. Mounting is definit

Re: [Bug 1176355] Re: Can't access USB external disk

2013-05-08 Thread Ming Lei
On Wed, May 8, 2013 at 5:28 PM, Robert wrote: > On Mit, 2013-05-08 at 02:39 +, Ming Lei wrote: >> One big difference is that precise took 5sec 'delay_use' module parameter >> but linus changed it as 1sec in 3.4, could you do a quick test by running >> below commands before connecting your USB

Re: [Bug 1176355] Re: Can't access USB external disk

2013-05-08 Thread Robert
On Mit, 2013-05-08 at 02:39 +, Ming Lei wrote: > One big difference is that precise took 5sec 'delay_use' module parameter > but linus changed it as 1sec in 3.4, could you do a quick test by running > below commands before connecting your USB HDD on 13.04? > > sudo rmmod usb_storag

Re: [Bug 1176355] Re: Can't access USB external disk

2013-05-07 Thread Ming Lei
On Tue, May 7, 2013 at 11:07 PM, Robert wrote: > dmesg: > > [13440409.632045] usb 1-1: new high speed USB device using ehci_hcd and > address 5 > [13440409.765251] usb 1-1: New USB device found, idVendor=14cd, > idProduct=6116 > [13440409.765259] usb 1-1: New USB device strings: Mfr=1, Product=3,

[Bug 1176355] Re: Can't access USB external disk

2013-05-07 Thread Joseph Salisbury
** Changed in: linux (Ubuntu) Importance: Undecided => Medium -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1176355 Title: Can't access USB external disk To manage notifications about this bug g

Re: [Bug 1176355] Re: Can't access USB external disk

2013-05-07 Thread Robert
On Die, 2013-05-07 at 02:05 +, Ming Lei wrote: > On Mon, May 6, 2013 at 9:15 PM, Robert wrote: > > > > I installed your patched kernel. dmesg: > > >From the 'dmesg' log, we can find the USB reset has been vanished and > current failure might result from protocol error or target. IMO, usbmon o

Re: [Bug 1176355] Re: Can't access USB external disk

2013-05-06 Thread Ming Lei
On Mon, May 6, 2013 at 9:15 PM, Robert wrote: > > I installed your patched kernel. dmesg: >From the 'dmesg' log, we can find the USB reset has been vanished and current failure might result from protocol error or target. IMO, usbmon on the patched kernel might be helpful. > > I'll try to run a m

Re: [Bug 1176355] Re: Can't access USB external disk

2013-05-06 Thread Robert
On Mon, 2013-05-06 at 12:35 +, Ming Lei wrote: > Robert, > > Thanks for your so quick response. > > The usbmon your provided is very helpful, and we can see the problem > happens on the below ATA commands which should be cypress private > protocol: > > f6f70d80 1448330528 S Bo:1:010:2 -115 3

Re: [Bug 1176355] Re: Can't access USB external disk

2013-05-06 Thread Ming Lei
Robert, Thanks for your so quick response. The usbmon your provided is very helpful, and we can see the problem happens on the below ATA commands which should be cypress private protocol: f6f70d80 1448330528 S Bo:1:010:2 -115 31 = 55534243 8000 0002 80001024 2480fe01 00ec 00

Re: [Bug 1176355] Re: Can't access USB external disk

2013-05-06 Thread Robert
On Mon, 2013-05-06 at 03:35 +, Ming Lei wrote: > On Mon, May 6, 2013 at 12:56 AM, Robert wrote: > > > > Please have another look at my original report: I clearly said that the > > Sorry for missing it > > > disk worked with 12.04 on the current machine. It stopped working after > > the upgra

Re: [Bug 1176355] Re: Can't access USB external disk

2013-05-05 Thread Ming Lei
On Mon, May 6, 2013 at 12:56 AM, Robert wrote: > > Please have another look at my original report: I clearly said that the Sorry for missing it > disk worked with 12.04 on the current machine. It stopped working after > the upgrade to 13.04. It still works fine with 12.04 on another machine. > >

Re: [Bug 1176355] Re: Can't access USB external disk

2013-05-05 Thread Robert
On Son, 2013-05-05 at 13:04 +, Ming Lei wrote: > On Sun, May 5, 2013 at 6:17 AM, Robert wrote: > > apport information > > > > ** Tags added: apport-collected raring > > > > ** Description changed: > > > > Running 13.04 with linux-generic 3.8.0.19.35. USB external disk cannot > > be accesse

Re: [Bug 1176355] Re: Can't access USB external disk

2013-05-05 Thread Ming Lei
On Sun, May 5, 2013 at 6:17 AM, Robert wrote: > apport information > > ** Tags added: apport-collected raring > > ** Description changed: > > Running 13.04 with linux-generic 3.8.0.19.35. USB external disk cannot > be accessed. Could you make sure this USB disk working on previous release or

[Bug 1176355] Re: Can't access USB external disk

2013-05-04 Thread Robert
apport information ** Tags added: apport-collected raring ** Description changed: Running 13.04 with linux-generic 3.8.0.19.35. USB external disk cannot be accessed. dmesg output: [ 4555.788102] usb 1-5: new high-speed USB device number 6 using ehci-pci [ 4555.921838] usb 1-5: Ne

[Bug 1176355] Re: Can't access USB external disk

2013-05-04 Thread Brad Figg
** Package changed: linux-meta (Ubuntu) => linux (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1176355 Title: Can't access USB external disk To manage notifications about this bug go to: h