Re: [Bug 1530656] Re: printing will fail with python3.5 set as default

2016-01-15 Thread goutam kodu
Hi wolf, Thank you for confirming that hplip-3.15.11.run is working fine. We will surely take a look at fixing this issue when Hplip package installed from standard repo Thank you, goutam On 15 Jan 2016 15:20, "Wolf Rogner" wrote: > What did I do: > > I redirected python3 to python3.5 (ln -s)

[Bug 1512996] [NEW] ubuntu 15.10 ubiquity crash

2015-11-04 Thread goutam kodu
Public bug reported: Not able to install ubuntu 15.10 amd64 iso and ubuntu 15.10 i386 iso due to crash in ubiguity package while selecting the time zone location during installation. Package: ubiquity 2.21.37 Title: ubiquity crashed with SIGABRT in g_assertion_message() ProcCmdline : /usr/bin/p

Re: [Bug 1430561] Re: hp-plugin crashes with error: Python gobject/dbus may be not installed

2015-03-11 Thread goutam kodu
There seem to be an issue with the auto installer script . While we take a look at it can you try manually installing the hplip. Here are the steps. 1 . Go inside the folder hplip-3.15.2. It should be created at the same location where auto installer was run. change directory  to  hplip-3.15.2

Re: [Bug 1430561] Re: hp-plugin crashes with error: Python gobject/dbus may be not installed

2015-03-11 Thread goutam kodu
After installing libtool manually.. can you retry 'sh hplip-3.15.2.run' and let us know if the installation proceeds without any issue. After install, run command ' hp-setup' to configure the device . Original message From: Natalia Bidart <1430...@bugs.launchpad.net> Date: 11

[Bug 329898] Re: The HP 1018 printer not work out of the box if used non-US locale

2014-10-09 Thread goutam kodu
can you give us the output of the command "lsusb -d 03f0:4117 -v". -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/329898 Title: The HP 1018 printer not work out of the box if used non-US locale To

[Bug 329898] Re: The HP 1018 printer not work out of the box if used non-US locale

2014-09-14 Thread goutam kodu
Hi Gannet, While we take a look into this issue. Can you please download hplip-3.14.6.run file from http://hplipopensource.com/hplip- web/gethplip.html and install it using command 'sh hplip-3.14.6.run' . Delete any print queue constructed for this printer in 'system-config- printer'. Next, ru

[Bug 1333206] Re: Unable to print in photo paper using HP Deskjet 916c

2014-06-24 Thread goutam kodu
Hi Alberto, Can you try installing latest hplip 3.14.6 ? Please download the file hplip-3.14.6.run from http://hplipopensource.com/hplip- web/gethplip.html. To install it run command "sh hplip-3.14.6.run" in terminal. Next, run command "hp-setup -r" in terminal to delete the existing print queu

[Bug 1187559] Re: can't print using hplip 3.13.5. Keep getting text with "@PJL SET JOBATTR="JobAcct3..."

2013-06-10 Thread goutam kodu
Hi Ralph, Can you run, command 'hp-logcapture' in terminal and provide us the log files to analyze the problem. Thanks Goutam -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1187559 Title: can't p

[Bug 1022516] Re: Incorrect color output of the buttons on the webpages (google search web page) when printed from Mozilla firefox 12 and above

2012-07-09 Thread goutam kodu
Hi Till, Thanks for your response. In my above post there was a typo mistake with the rasterviewer. I meant it to say rasterview. Sorry for that :(. In the laserjet.pdd the default colourspace is Grey with which it is giving correct output whereas if the defaultcolorspace is RGB the issue is re

[Bug 1022516] [NEW] Incorrect color output of the buttons on the webpages (google search web page) when printed from Mozilla firefox 12 and above

2012-07-09 Thread goutam kodu
Public bug reported: This bug is happening on Ubuntu : 12.04 LTS ghostscript version : 9.05 Mozilla firefox: 12 and above. How to reproduce: 1. Open Mozilla firefox web browser 2. Type in the url : www.google.com 3. Go to File->Print and select "Print to File" option and output format as "pdf"

[Bug 965527] Re: hplip: Install required plugin fails

2012-04-23 Thread goutam kodu
believe this could be an hardware issue. Rgds, Goutam kodu -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/965527 Title: hplip: Install required plugin fails To manage notifications about this bug go

[Bug 965527] Re: hplip: Install required plugin fails

2012-04-15 Thread goutam kodu
Thank you for letting us know on the same. We shall have the setup of this printer in our lab and have it reproduce. If its possible for you, can you provide us the same logs as asked in comment #12 for hpcups. Sorry for the inconvenience that you are getting from us. Best Regards, Goutam

[Bug 965527] Re: hplip: Install required plugin fails

2012-04-12 Thread goutam kodu
Thank you for the logs You are using hpijs driver. Recommend you to use hpcups drivers. Latest HPLIP 3.12.4 is released now and it has the auto installation support for ubuntu 12.04. Please download the file from http://hplipopensource.com/hplip-web/gethplip.html and install it by running co

[Bug 977457] Re: hplip in Ubuntu 12.04 beta 2, HP color laserjet 3600 prints wrong colors

2012-04-12 Thread goutam kodu
Thanks for the logs You are using the hpijs drivers again which has certain issues with it and it is getting deprecated. Recommend you to use hpcups drivers. Please launch the terminal and go to the directory hplip-3.12.2 (source folder) and run configuration ./configure - -prefix=/usr -

[Bug 977457] Re: hplip in Ubuntu 12.04 beta 2, HP color laserjet 3600 prints wrong colors

2012-04-09 Thread goutam kodu
folder you will find files with name starting with hpcups like, hpcupsfilterc_1.bmp, hpcupsfilterk_1. bmp, hpcups_jobX.out. Please attach these files too. Regards, Goutam Kodu ** Changed in: hplip Status: New => In Progress -- You received this bug notification because you

[Bug 965527] Re: hplip: Install required plugin fails

2012-04-09 Thread goutam kodu
slog.txt and error_log.txt 6. In /tmp folder you will find files with name starting with hpcups like, hpcupsfilterc_1.bmp, hpcupsfilterk_1. bmp, hpcups_jobX.out. Can you please attach these files too. And also provide us the complete terminal output of "hp-check -t" command. Regards

[Bug 965527] Re: hplip: Install required plugin fails

2012-04-09 Thread goutam kodu
Xenophon, hp-plugin command shows that you have installed the plug-in files already. Are you getting plugin missing error ? Can you try deleting the print queue created for this printer in "system-config-printer": and use "hp-setup -g" command to setup your printer and post me the terminal ou

[Bug 975972] Re: cupsRasterOpen failed error when printing vector graphics

2012-04-08 Thread goutam kodu
through hpcups filter. May be somebody form Inkscape team can look into this. Regards, Goutam Kodu -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/975972 Title: cupsRasterOpen failed error when printing

[Bug 414689] Re: photosmart 7760 freezes when starting a print job on ubuntu jaunty

2012-04-08 Thread goutam kodu
Hi Jobi Can you discribe your problem bit more and provide us the "hp-check -t" output Regards, Goutam Kodu -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/414689 Title: photosmart 77

[Bug 790238] Re: [natty] Cannot set up fax print queue for hp1522nf

2012-04-03 Thread goutam kodu
Yes we are going to correct this for the next hplip release. Sorry for the inconvenience caused. Thanks & Regards, Goutam Kodu -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/790238 Title: [n

[Bug 790238] Re: [natty] Cannot set up fax print queue for hp1522nf

2012-04-03 Thread goutam kodu
Try setting fax-type = 4 in /usr/share/hplip/data/models.dat file in the section [hp_laserjet_m1522nf_mfp] and try running command hp-setup to setup the fax queue and check if this option is working for you. -- You received this bug notification because you are a member of Ubuntu Bugs, which is

[Bug 790238] Re: [natty] Cannot set up fax print queue for hp1522nf

2012-04-03 Thread goutam kodu
Apologize for not looking into this issue at the earliest. We are working on the fax support for this device. We will get back on this very soon. Sorry for the inconvenience. Regards, Goutam Kodu -- You received this bug notification because you are a member of Ubuntu Bugs, which is

[Bug 965527] Re: hplip: Install required plugin fails

2012-04-02 Thread goutam kodu
Hi, We will have the auto installation support for ubuntu 12.04 in the next release of hplip which will be releasing very soon. Xenophon, Can you please run command "sudo hp-plugin -i -g" in terminal and post us its output here. Thanks & Regards, Goutam -- You received this bug notifica