[Touch-packages] [Bug 1821505] Re: screen cannot be turned back on after some time of inactivity

2019-03-24 Thread Christopher M. Penalver
Hark, thank you for reporting this and helping make Ubuntu better. 1) To confirm a regression, has this always been an issue since you installed "Ubuntu-Server 10.04 LTS" or is this something that started to happen after an update? 2) To clarify, did you personally test the WORKAROUNDs noted in t

[Touch-packages] [Bug 1554471] Re: Mouse not working

2018-12-23 Thread Christopher M. Penalver
As per https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1554471/comments/9 . ** Changed in: xorg (Ubuntu) Status: Triaged => Invalid -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launc

[Touch-packages] [Bug 846873] Re: Certain text invisible in attached PDF file

2018-12-23 Thread Christopher M. Penalver
** Description changed: + Upstream reports: + https://bugzilla.gnome.org/show_bug.cgi?id=741681 + https://gitlab.freedesktop.org/poppler/poppler/issues/153 + 1) lsb_release -rd Description: Ubuntu Vivid Vervet (development branch) Release: 15.04 2) apt-cache policy evince evinc

[Touch-packages] [Bug 1268151] Re: [Dell M4800] DPMS support broken, fails to wake up the monitor after putting it to sleep

2019-05-17 Thread Christopher M. Penalver
Michael Neuffer, this report has been missing key information since 2014 -> https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1268151/comments/33 . Hence, could you please test http://cdimage.ubuntu.com/daily-live/current/ and if reproducible please run the following command once from a termina

[Touch-packages] [Bug 554172] Re: system services using "console output" not starting at boot

2019-05-18 Thread Christopher M. Penalver
FrankStefani, given the scope of this closed report was fixed in Ubuntu 10.10 (i.e. pre-dating your usage of 12.04), it had and has nothing to do with your problem. However, regarding the problem you are experiencing, it is most helpful if you use the computer the problem is reproducible with and

[Touch-packages] [Bug 1829643] Re: 1 network printer + 3 configurations (copies) disappear

2019-05-19 Thread Christopher M. Penalver
FrankStefani, could you please run an apport-collect only once more to gather debugging information against the package cups: apport-collect 1829643 ** Package changed: linux (Ubuntu) => cups (Ubuntu) ** Changed in: cups (Ubuntu) Status: Confirmed => Incomplete -- You received this bug

[Touch-packages] [Bug 1829643] Re: 1 network printer + 3 configurations (copies) disappear

2019-05-19 Thread Christopher M. Penalver
** Attachment removed: "20190519-0814-CEST-apport.cups.k1bxh64q.apport" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1829643/+attachment/5264742/+files/20190519-0814-CEST-apport.cups.k1bxh64q.apport ** Changed in: cups (Ubuntu) Importance: Low => Medium ** Changed in: cups (Ubuntu)

[Touch-packages] [Bug 1275042] Re: Wrong colors with Mesa 11.1.2-1 on ubuntu MATE 16.04 PowerPC

2019-09-23 Thread Christopher M. Penalver
** No longer affects: mesa (Ubuntu) ** Project changed: mesa => mesa (Ubuntu) ** Changed in: mesa (Ubuntu) Status: Unknown => New ** Changed in: mesa (Ubuntu) Remote watch: freedesktop.org Bugzilla #72877 => None ** Changed in: mesa (Ubuntu) Status: New => Triaged ** Description

[Touch-packages] [Bug 1773087] Re: Remove python3-apport as dependency of xserver-xorg

2019-10-14 Thread Christopher M. Penalver
sordna, regarding your specific problem, please file a bug against apport via a terminal: ubuntu-bug apport In this new report, please copy/paste the reproduction steps, and result as per terminal command. -- You received this bug notification because you are a member of Ubuntu Touch seeded pac

[Touch-packages] [Bug 1788018] Re: udevd keeps binding and unbinding some usb device und uses all cpu

2019-02-05 Thread Christopher M. Penalver
Marko Muehlberg (markom2), would you be able to confirm the commit from https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/commit/?id=1455cf8dbfd06aa7651dcfccbadb7a093944ca65 is the root cause for your issue by testing a revert of it following https://wiki.ubuntu.com/Kernel/KernelBi

[Touch-packages] [Bug 1715749] Re: Intermittent black screen on HP EliteBook 840 G1

2018-04-18 Thread Christopher M. Penalver
Michael von Glasow, to clarify, what update are you referring to? Package(s) update (which specifically) or updating the OS to 18.04? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/b

[Touch-packages] [Bug 1750328] Re: ubuntu17.10

2018-04-18 Thread Christopher M. Penalver
Steve, when you followed https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1750328/comments/2 you have to both install the package xdiagnose, and click the Yes button for attaching additional debugging information. Otherwise, it won't attach anything useful. -- You received this bug notificatio

[Touch-packages] [Bug 1715749] Re: Intermittent black screen on HP EliteBook 840 G1

2018-04-19 Thread Christopher M. Penalver
** Changed in: xorg (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1715749 Title: Intermittent black screen on HP EliteBook 840 G1

[Touch-packages] [Bug 1702347] Re: Graphical glitches in screen by default on 17.10 & 18.04

2018-04-20 Thread Christopher M. Penalver
lotuspsychje, could you please advise to https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1702347/comments/5 ? ** Changed in: xorg (Ubuntu) Status: In Progress => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscri

[Touch-packages] [Bug 1702347] Re: Graphical glitches in screen by default on 17.10 & 18.04

2018-04-20 Thread Christopher M. Penalver
lotuspsychje, if you don't have the hardware anymore, then this report may be closed. However, if issues exist with different hardware, it is most helpful if one files a new report about it. ** Changed in: xorg (Ubuntu) Status: Incomplete => Invalid -- You received this bug notification

[Touch-packages] [Bug 1746638] Re: [GeForce 6150SE nForce 430] PC freezes and crashes

2018-04-28 Thread Christopher M. Penalver
** Tags added: bionic -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1746638 Title: [GeForce 6150SE nForce 430] PC freezes and crashes Status in xorg package in Ubuntu: In

[Touch-packages] [Bug 1746638] Re: [GeForce 6150SE nForce 430] PC freezes and crashes

2018-04-28 Thread Christopher M. Penalver
Diogo Gomes: 1) This isn't Confirmed as defined by https://wiki.ubuntu.com/Bugs/Status . 2) Without providing logs in full (not snips), stating "I get the issues again" is not helpful. Please provide logs following https://help.ubuntu.com/community/DebuggingSystemCrash . 3) Please provide a scre

[Touch-packages] [Bug 1746638] Re: [GeForce 6150SE nForce 430] PC freezes and crashes

2018-04-28 Thread Christopher M. Penalver
** Changed in: xorg (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1746638 Title: [GeForce 6150SE nForce 430] PC freezes and crashes

[Touch-packages] [Bug 1281019] Re: 10de:0dda [HP EliteBook 8560w] Brightness controls are not working nvidia-319 and nvidia-331

2018-04-30 Thread Christopher M. Penalver
** No longer affects: xorg (Ubuntu) ** Tags removed: latest-bios-f.42 nvidia-319 nvidia-331 ** Tags added: bios-outdated-f.50 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/128

[Touch-packages] [Bug 1702495] Re: touchpad too sensitive

2018-05-09 Thread Christopher M. Penalver
Digjam Sarma, please advise to all of the following: 1) To see if this is resolved in your release, could you please update your HWE stack as per https://wiki.ubuntu.com/Kernel/LTSEnablementStack and advise to the results? 2) Did you get a chance to test for this via the daily build as requested

[Touch-packages] [Bug 1581626] Re: Switching to USB sound device stops USB mouse clicks from registering

2018-05-17 Thread Christopher M. Penalver
** Changed in: xorg (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1581626 Title: Switching to USB sound device stops USB mouse clic

[Touch-packages] [Bug 1751198] Re: The problem is with ethernet. After sometime ethernet network doesn't work. LAN works well but internet connectivity has problem. I can connect to same network via w

2018-05-19 Thread Christopher M. Penalver
Anupam Datta, could you please run the following command from a terminal as it will automatically gather and attach updated debug information to this report: apport-collect 1751198 ** Package changed: network-manager (Ubuntu) => linux (Ubuntu) ** Changed in: linux (Ubuntu) Importance: Undecid

[Touch-packages] [Bug 1761549] Re: Screen flickering, whenever went to lock, waking up creates problem.

2018-05-19 Thread Christopher M. Penalver
Anupam Datta, thank you for reporting this and helping make Ubuntu better. Please answer all of the following questions: 1) Could you please provide the full computer model as noted on the sticker of the computer itself (not from the Bug Description, or the result of a terminal command)? 2) Is th

[Touch-packages] [Bug 485745] Re: Evince presents PDF with mis-rendered Hebrew

2018-05-19 Thread Christopher M. Penalver
** Package changed: evince (Ubuntu) => poppler (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to poppler in Ubuntu. https://bugs.launchpad.net/bugs/485745 Title: Evince presents PDF with mis-rendered Hebrew Status i

[Touch-packages] [Bug 1765911] Re: Major performance regression from Ubuntu 17.10 with i915

2018-05-19 Thread Christopher M. Penalver
Jacob Zimmermann, in order to allow additional upstream mainline kernel developers to examine the issue, at your earliest convenience, could you please test the latest mainline kernel available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please keep in mind the following: 1) T

[Touch-packages] [Bug 1761549] Re: [HP ENVY Notebook - 15-ae008tx] Screen flickering after screen lock timeout

2018-05-20 Thread Christopher M. Penalver
Anupam Datta, to advise, one may test for this in a live environment to see if this is reproducible. ** Summary changed: - Screen flickering, whenever went to lock, waking up creates problem. + [HP ENVY Notebook - 15-ae008tx] Screen flickering after screen lock timeout ** Tags added: bios-outdat

[Touch-packages] [Bug 1547077] Re: Suspend to ram causes some glyphs to draw consistently wrong or even appear blank in gtk/gdk/pango/cairo apps. xterm/xmessage unaffected.

2018-05-20 Thread Christopher M. Penalver
gouri, to see if this is resolved in your release, could you please update your HWE stack as per https://wiki.ubuntu.com/Kernel/LTSEnablementStack and advise to the results? ** Attachment removed: "panel-corrupted.png" https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1547077/+attachment/469

[Touch-packages] [Bug 1547077] Re: Suspend to ram causes some glyphs to draw consistently wrong or even appear blank in gtk/gdk/pango/cairo apps. xterm/xmessage unaffected.

2018-05-20 Thread Christopher M. Penalver
** Description changed: # Summary * Some glyphs badly drawn at some moments. * When happens, same glyph drawn on various windows shows same corruption. * Problem comes and go. - - Cannot use nvidia proprietary driver as a workaround (does not work at - all). # Context Laptop, using

[Touch-packages] [Bug 485745] Re: Evince presents PDF with mis-rendered Hebrew

2018-05-22 Thread Christopher M. Penalver
Works in Bionic from a default install with no adjustments made to fonts. ** No longer affects: evince ** No longer affects: poppler (Ubuntu) ** Project changed: poppler => poppler (Ubuntu) ** Changed in: poppler (Ubuntu) Importance: Medium => Undecided ** Changed in: poppler (Ubuntu)

[Touch-packages] [Bug 1768558] Re: At start-up displays only root terminal

2018-05-23 Thread Christopher M. Penalver
sean markham, thank you for reporting this and helping make Ubuntu better. As per below, when checking to see what happens when removing the package adwaita-icon-theme, apt warns it will remove core packages required for a desktop environment. Hence, this issue isn't a bug, but an instance of "I s

[Touch-packages] [Bug 1768558] Re: At start-up displays only root terminal

2018-05-23 Thread Christopher M. Penalver
** Tags added: bios-outdated-a17 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1768558 Title: At start-up displays only root terminal Status in xorg package in Ubuntu: Ne

[Touch-packages] [Bug 1768232] Re: Stuck at ubuntu logo while booting after installing Ubuntu 18.04 (Resolution 1024x768 after nomodeset, i915 driver issue)

2018-05-23 Thread Christopher M. Penalver
d a i s y, thank you for reporting this and helping make Ubuntu better. 1) In order to root cause, could you please undo the WORKAROUND and provide the missing information from https://wiki.ubuntu.com/DebuggingKernelBoot ? 2) In order to allow additional upstream mainline kernel developers to exa

[Touch-packages] [Bug 1768581] Re: Crashes when unlock the screen after a long time

2018-05-23 Thread Christopher M. Penalver
Yash Raj Rai, thank you for reporting this and helping make Ubuntu better. Please respond to all of the following: 1) After the crash, are there crash files in the /var/crash folder? 2) Is this something that started to happen after an update? If so, which and when precisely? 3) When you state "

[Touch-packages] [Bug 1767795] Re: Error Message

2018-05-23 Thread Christopher M. Penalver
** Package changed: xorg (Ubuntu) => apparmor (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apparmor in Ubuntu. https://bugs.launchpad.net/bugs/1767795 Title: Error Message Status in apparmor package in Ubuntu:

[Touch-packages] [Bug 1767702] Re: i have a lot of bugs on macbook air early 2015

2018-05-23 Thread Christopher M. Penalver
bryan, thank you for reporting this and helping make Ubuntu better. 1) To advise, stating "i have a lot of bugs on macbook air early 2015" is not enough information to understand what problem(s) you have. Hence, could you please precisely state one issue you have? For more on reporting bugs, pleas

[Touch-packages] [Bug 1767903] Re: I am unable to connect external LCD to my laptop via HDMI

2018-05-23 Thread Christopher M. Penalver
Abdullah Ahmed, thank you for reporting this and helping make Ubuntu better. 1) To clarify, could you please advise to the use of kernel boot parameter nomodeset? 2) If you remove the nomodeset parameter does this influence this issue? 3) As per the sticker of the monitor itself (not from the Bu

[Touch-packages] [Bug 1767983] Re: Screen scrambled with NVIDIA Quadro NVS 140M

2018-05-23 Thread Christopher M. Penalver
Jii, thank you for reporting this and helping make Ubuntu better. Please advise to all of the following: 1) Did this problem not occur in a release prior to 18.04? If so, which precisely? 2) As per nvidia.com the card supports proprietary driver version 340.106. If you install this does this prov

[Touch-packages] [Bug 1768005] Re: bluetooth

2018-05-23 Thread Christopher M. Penalver
** Summary changed: - bluethoot + bluetooth ** Package changed: xorg (Ubuntu) => bluez (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1768005 Title: bluetooth Sta

[Touch-packages] [Bug 1768615] Re: Intel HD3000 Sandy Bridge - Wrong display driver used by X.org

2018-05-23 Thread Christopher M. Penalver
Tomáš Klos, thank you for reporting this and helping make Ubuntu better. Could you please run the following command once from a terminal by ensuring you have the package xdiagnose installed, and that you click the Yes button for attaching additional debugging information: apport-collect 1768615

[Touch-packages] [Bug 1768599] Re: .

2018-05-23 Thread Christopher M. Penalver
Lajos Farkas, thank you for reporting this and helping make Ubuntu better. 1) As per the sticker of the computer itself (not from the Bug Description, or the result of a terminal command), could you please provide the full computer model? 2) Unfortunately, this report didn't include enough inform

[Touch-packages] [Bug 1768633] Re: desktop or window fallen over after standby

2018-05-23 Thread Christopher M. Penalver
** Tags added: bios-outdated-2.71 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1768633 Title: desktop or window fallen over after standby Status in xorg package in Ubuntu:

[Touch-packages] [Bug 1768633] Re: desktop or window fallen over after standby

2018-05-23 Thread Christopher M. Penalver
Stefan Helmert, thank you for reporting this and helping make Ubuntu better. As per your logs, you are using nvidia driver version 387.34. However, as per nvidia.com the latest supported version for your card is 390.59. If you update to a later version of the driver via https://help.ubuntu.com/com

[Touch-packages] [Bug 1768661] Re: can't make WIFI work

2018-05-23 Thread Christopher M. Penalver
Closing as per https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1768661/comments/3 . ** Changed in: xorg (Ubuntu) Status: New => Invalid -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.l

[Touch-packages] [Bug 1769245] Re: My graphics driver gives error when i run matlab

2018-05-23 Thread Christopher M. Penalver
Oladapo Ogunbodede, thank you for reporting this and helping make Ubuntu better. 1) As per the sticker of the computer itself (not from the Bug Description, or the result of a terminal command), could you please provide the full computer model? 2) What is the full version of MATLAB you are using?

[Touch-packages] [Bug 1770250] Re: xorg hangs, while watching video, or other times

2018-05-23 Thread Christopher M. Penalver
*** This bug is a duplicate of bug 1757299 *** https://bugs.launchpad.net/bugs/1757299 ** This bug has been marked a duplicate of bug 1757299 [Dell OptiPlex 755] Intermittently GUI hangs with high xorg CPU% after launching applications -- You received this bug notification because you ar

[Touch-packages] [Bug 1770166] Re: The brightness of the notebook

2018-05-23 Thread Christopher M. Penalver
Adrian, thank you for reporting this and helping make Ubuntu better. Could you please run the following command once from a terminal by ensuring you have the package xdiagnose installed, and that you click the Yes button for attaching additional debugging information: apport-collect 1770166 Whe

[Touch-packages] [Bug 1770052] Re: display crashes

2018-05-23 Thread Christopher M. Penalver
shyju, thank you for reporting this and helping make Ubuntu better. Please respond to all of the following: 1) Is this something that started to happen after an update? If so, which one, and when precisely? 2) After the crash, are there any crash files in the /var/crash folder? 3) To see if this

[Touch-packages] [Bug 1770687] Re: Xorg hung again while watching a video

2018-05-23 Thread Christopher M. Penalver
*** This bug is a duplicate of bug 1757299 *** https://bugs.launchpad.net/bugs/1757299 ** This bug has been marked a duplicate of bug 1757299 [Dell OptiPlex 755] Intermittently GUI hangs with high xorg CPU% after launching applications -- You received this bug notification because you ar

[Touch-packages] [Bug 1770687] Re: Xorg hung again while watching a video

2018-05-23 Thread Christopher M. Penalver
*** This bug is a duplicate of bug 1757299 *** https://bugs.launchpad.net/bugs/1757299 ** Attachment removed: "/var/crash/_usr_lib_xorg_Xorg.444.crash after sending signal 3 to xorg" https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1770687/+attachment/5137874/+files/_usr_lib_xorg_Xorg.

[Touch-packages] [Bug 1770250] Re: xorg hangs, while watching video, or other times

2018-05-23 Thread Christopher M. Penalver
*** This bug is a duplicate of bug 1757299 *** https://bugs.launchpad.net/bugs/1757299 ** Attachment removed: "found in /var/crash after sending xorg signal 3" https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1770250/+attachment/5136873/+files/_usr_lib_xorg_Xorg.444.crash -- You recei

[Touch-packages] [Bug 1757299] Re: [Dell OptiPlex 755] Intermittently GUI hangs with high xorg CPU% after launching applications

2018-05-23 Thread Christopher M. Penalver
gregrwm: 1) To advise, you won't want to manually attach crash files found in /var/crash, like you did here, and in LP#1770687 and LP#1770250, as they can contain sensitive information you may not want to share publically. Also, the cause of all these crash files being generated is because you ar

[Touch-packages] [Bug 1770323] Re: 1440x900 resolution is not stable with a dell monitor.

2018-05-23 Thread Christopher M. Penalver
*** This bug is a duplicate of bug 1769029 *** https://bugs.launchpad.net/bugs/1769029 ** This bug has been marked a duplicate of bug 1769029 Display on Dell 1440x900 is not available -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is

[Touch-packages] [Bug 1770679] Re: Erratic mouse pointer trails and flickering

2018-05-23 Thread Christopher M. Penalver
Prasanna Kannappan, thank you for reporting this and helping make Ubuntu better. Please advise to all of the following: 1) Is this something that started to happen after an update? If so, which one and when precisely? 2) As per nvidia.com the latest proprietary driver compatible with your card is

[Touch-packages] [Bug 1770052] Re: display crashes

2018-05-23 Thread Christopher M. Penalver
shyju, the response to 1) didn't answer the question, and you missed answering question 3). Could you please provide the missing information? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launch

[Touch-packages] [Bug 1766940] Re: Wifi interface does often not show up after reboot

2018-05-23 Thread Christopher M. Penalver
Julian Bieringer-Hinterbuchinger, could you please run the following command once from a terminal in order to attach additional debugging information: apport-collect 1766940 ** Changed in: xorg (Ubuntu) Importance: Undecided => Low ** Changed in: xorg (Ubuntu) Status: Confirmed => Inco

[Touch-packages] [Bug 1762978] Re: ksmserver-logout-greeter crashes on logout preventing me from logging out

2018-05-23 Thread Christopher M. Penalver
** Package changed: xorg (Ubuntu) => plasma-workspace (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1762978 Title: ksmserver-logout-greeter crashes on logout preven

[Touch-packages] [Bug 1773235] Re: I get booted into recovery mode every third boot or from sleep when on battery

2018-05-24 Thread Christopher M. Penalver
Krishnan Sreenivas, thank you for reporting this and helping make Ubuntu better. 1) Following the instructions from https://www.asus.com/support/faq/114958 could you please advise to your model name (not from the Bug Description, or the result of a terminal command)? 2) Is this problem something

[Touch-packages] [Bug 1772542] Re: after waking from sleep i get text radeon error message then return login screen

2018-05-24 Thread Christopher M. Penalver
** Tags added: bios-outdated-a18 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1772542 Title: after waking from sleep i get text radeon error message then return login scr

[Touch-packages] [Bug 1772542] Re: after waking from sleep i get text radeon error message then return login screen

2018-05-24 Thread Christopher M. Penalver
Chris Guiver, thank you for reporting this and helping make Ubuntu better. Please respond to all of the following: 1) Is this something that started to happen after an update? If so, which and when precisely? 2) Regarding your crash files, none of them appear to have been reported, as the files

[Touch-packages] [Bug 1772386] Re: message - Low Graphics mode - about 2/3 of startups - not all

2018-05-24 Thread Christopher M. Penalver
Roger Davis, thank you for reporting this and helping make Ubuntu better. 1) Could you please after which update specifically and when did this issue start to happen? 2) If you boot into previous kernels is this issue reproducible? 3) To see if this is already resolved in your release, could you

[Touch-packages] [Bug 1772117] Re: xorg server

2018-05-24 Thread Christopher M. Penalver
Jean Marc trony, thank you for reporting this and helping make Ubuntu better. Unfortunately, this report didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html and https://wiki.ubuntu.com/ReportingBu

[Touch-packages] [Bug 1771917] Re: com.ubuntu.apport-gtk-root

2018-05-24 Thread Christopher M. Penalver
Robin Bitton, thank you for reporting this and helping make Ubuntu better. Please advise to all of the following: 1) After this occurs, are there crash files in the /var/crash folder? 2) Could you please take a screenshot of the issue and attach uncompressed to this report? 3) Is this something

[Touch-packages] [Bug 1771628] Re: Grpahic Drivers

2018-05-24 Thread Christopher M. Penalver
Gurjeet, thank you for reporting this and helping make Ubuntu better. Please advise to all of the following: 1) To clarify, after you get a purple blank screen when putting in credentials, does it ever get to the desktop environment? 2) Which desktop environments have you tried to log into where

[Touch-packages] [Bug 1771540] Re: i am not able to install the updates

2018-05-24 Thread Christopher M. Penalver
pawan naresh chandiramani, could you please copy and paste the entire results of the following terminal command: sudo apt-get update ; sudo apt-get upgrade ** Changed in: xorg (Ubuntu) Importance: Undecided => Low -- You received this bug notification because you are a member of Ubuntu Touch

[Touch-packages] [Bug 1771539] Re: Xorg crash

2018-05-24 Thread Christopher M. Penalver
Mario Costa, thank you for reporting this and helping make Ubuntu better. Please advise to all of the following: 1) Is this something that started to happen after an update? If so, which and when precisely? 2) To see if this is already resolved in your release, could you please update your HWE st

[Touch-packages] [Bug 1771204] Re: Horizontal lines on Samsung Laptop np900x3f after Update to 18.04

2018-05-24 Thread Christopher M. Penalver
Thomas Diesenreiter, thank you for reporting this and helping make Ubuntu better. Please advise to all of the following: 1) What release were you using immediately prior to upgrading to 18.04? 2) If you boot into a kernel from the previous working release is this issue still reproducible? ** Cha

[Touch-packages] [Bug 1773087] Re: don't depend on python3-apport

2018-05-24 Thread Christopher M. Penalver
Jörn Heissler, thank you for reporting this and helping make Ubuntu better. 1) Regarding not using apport, one may disable it as per: cat /etc/default/apport # set this to 0 to disable apport, or to 1 to enable it # you can temporarily override this with # sudo service apport start force_start=1 e

[Touch-packages] [Bug 1773009] Re: Xorg freeze

2018-05-24 Thread Christopher M. Penalver
** Tags added: bios-outdated-1.50 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1773009 Title: Xorg freeze Status in xorg package in Ubuntu: New Bug description: I am

[Touch-packages] [Bug 1773087] Re: Remove python3-apport as dependency of xserver-xorg

2018-05-24 Thread Christopher M. Penalver
** Summary changed: - don't depend on python3-apport + Remove python3-apport as dependency of xserver-xorg -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1773087 Title: Remo

[Touch-packages] [Bug 1773009] Re: Xorg freeze

2018-05-24 Thread Christopher M. Penalver
Greg Bouwens, thank you for reporting this and helping make Ubuntu better. Please advise to all of the following: 1) As per the sticker of the monitor itself (not from the Bug Description, or the result of a terminal command), could you please provide the full model number? 2) If you reduce the n

[Touch-packages] [Bug 1772317] Re: Missing dependency libgtkmm for gparted

2018-05-24 Thread Christopher M. Penalver
** Package changed: xorg (Ubuntu) => gparted (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1772317 Title: Missing dependency libgtkmm for gparted Status in gparted

[Touch-packages] [Bug 1771539] Re: Xorg crash

2018-05-25 Thread Christopher M. Penalver
Mario Costa: Your BIOS is outdated as per HP -> https://support.hp.com/us- en/drivers/selfservice/hp-elitebook-840-g1-notebook-pc/5405360 Also, you didn't respond to question 2). -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed

[Touch-packages] [Bug 1773235] Re: I get booted into recovery mode every third boot or from sleep when on battery

2018-05-25 Thread Christopher M. Penalver
Krishnan Sreenivas: Unfortunately, the screenshots provided do not show the root cause of the problem. Could you please take a recording via your phone of a failed boot from start to finish? Also, you didn't answer question 2). ** Tags added: latest-bios-504 -- You received this bug notificat

[Touch-packages] [Bug 1768615] Re: Intel HD3000 Sandy Bridge - Wrong display driver used by X.org

2018-05-25 Thread Christopher M. Penalver
** Tags added: bios-outdated-f.65 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1768615 Title: Intel HD3000 Sandy Bridge - Wrong display driver used by X.org Status in xorg

[Touch-packages] [Bug 1768615] Re: Intel HD3000 Sandy Bridge - Wrong display driver used by X.org

2018-05-25 Thread Christopher M. Penalver
Tomáš Klos, to clarify, in Ubuntu 18.04 if you use a Ubuntu (Wayland) session is the performance as you expected? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1768615 Title:

[Touch-packages] [Bug 1771204] Re: Horizontal lines on Samsung Laptop np900x3f after Update to 18.04

2018-05-25 Thread Christopher M. Penalver
Thomas Diesenreiter, in order to allow additional upstream mainline kernel developers to examine the issue, at your earliest convenience, could you please test the latest mainline kernel available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please keep in mind the following: 1

[Touch-packages] [Bug 1772542] Re: after waking from sleep i get text radeon error message then return login screen

2018-05-25 Thread Christopher M. Penalver
Chris Guiver: 1) Regarding hibernate not working, if you would like to pursue a fix for this, it is out of scope for this report. However, you may file a new report about it via a terminal: ubuntu-bug linux 2) To clarify, did you have issues after sleep/resume in 17.10? 3) In regards to sleep/

[Touch-packages] [Bug 1773235] Re: [ASUS R554LA] I get booted into recovery mode every third boot or from sleep when on battery

2018-05-25 Thread Christopher M. Penalver
** Summary changed: - I get booted into recovery mode every third boot or from sleep when on battery + [ASUS R554LA] I get booted into recovery mode every third boot or from sleep when on battery -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, whi

[Touch-packages] [Bug 1773235] Re: [ASUS R554LA] I get booted into recovery mode every third boot or from sleep when on battery

2018-05-25 Thread Christopher M. Penalver
Krishnan Sreenivas: 1) The boot log attached notes: [FAILED] Failed to mount /media/DATA. See 'systemctl status media-DATA.mount' for details. Please execute the following command in a terminal from a failed boot and post the full results here: systemctl status media-DATA.mount --

[Touch-packages] [Bug 1773087] Re: Remove python3-apport as dependency of xserver-xorg

2018-05-25 Thread Christopher M. Penalver
Jörn Heissler, as mentioned previously, apport (which python3-apport is a dependent of) is used to capture and process program crashes (e.g. xorg and related packages). For more on apport, please see: https://wiki.ubuntu.com/Apport apt-rdepends apport Reading package lists... Done Building depen

[Touch-packages] [Bug 1773235] Re: [ASUS R554LA] I get booted into recovery mode every third boot or from sleep when on battery

2018-05-25 Thread Christopher M. Penalver
Krishnan Sreenivas: To clarify, regarding the drive you installed Ubuntu on, are you either dual booting with Windows, or manually created an NTFS partition? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. htt

[Touch-packages] [Bug 1773235] Re: [ASUS R554LA] I get booted into recovery mode every third boot or from sleep when on battery

2018-05-25 Thread Christopher M. Penalver
Krishnan Sreenivas: To confirm, if you reinstall Ubuntu by completely deleting the entire drive and only install Ubuntu (no dual boots, manual partitions NTFS, etc.) is this still reproducible? If not reproducible, it is advised to keep it this way, and fire up Windows in a virtual machine if you

[Touch-packages] [Bug 1773235] Re: [ASUS R554LA] I get booted into recovery mode every third boot or from sleep when on battery

2018-05-25 Thread Christopher M. Penalver
Krishnan Sreenivas: >"The issue was reproducible with only Ubuntu boot," To clarify, you completely deleted everything on the drive, only installed Ubuntu on it (no dual boot) and the problem was reproducible? -- You received this bug notification because you are a member of Ubuntu Touch seeded

[Touch-packages] [Bug 1750937] Re: 4.4.0-116 Kernel update on 2/21 breaks Nvidia drivers (on 14.04 and 16.04) by an insufficient compiler!

2018-03-19 Thread Christopher M. Penalver
** No longer affects: xorg (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1750937 Title: 4.4.0-116 Kernel update on 2/21 breaks Nvidia drivers (on 14.04 and 16.04)

[Touch-packages] [Bug 1750832] Re: xorg crash after coming from suspend

2018-03-19 Thread Christopher M. Penalver
anirudha banerjee, thank you for reporting this and helping make Ubuntu better. 1) As per your logs you are using an unsupported kernel: 4.15.3-041503-generic x86_64 If you boot into the Ubuntu kernel, is this still reproducible? 2) After the crash, are there crash files in /var/crash? 3) Did t

[Touch-packages] [Bug 1750328] Re: ubuntu17.10

2018-03-19 Thread Christopher M. Penalver
Steve, thank you for reporting this and helping make Ubuntu better. Could you please run the following command once from a terminal by ensuring you have the package xdiagnose installed, and that you click the Yes button for attaching additional debugging information: apport-collect 1750328 When

[Touch-packages] [Bug 1750937] Re: 4.4.0-116 Kernel update on 2/21 breaks Nvidia drivers (on 14.04 and 16.04) by an insufficient compiler!

2018-03-19 Thread Christopher M. Penalver
** Project changed: gcc => gcc-4.8 (Ubuntu) ** No longer affects: nvidia-graphics-drivers-384 (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to gcc-4.8 in Ubuntu. https://bugs.launchpad.net/bugs/1750937 Title: 4.4.0

[Touch-packages] [Bug 1750973] Re: Program sub menus dark gray on black, thus illegible

2018-03-19 Thread Christopher M. Penalver
** Description changed: When using a program, for example Libre Writer, when I click on file, open, then in the Open menu box I have the opportunity to change the file type from "All files" to a specific file type, when I click on "All files" the selection list appears. The font color for

[Touch-packages] [Bug 1750937] Re: 4.4.0-116 Kernel update on 2/21 breaks Nvidia drivers (on 14.04 and 16.04) by an insufficient compiler!

2018-03-19 Thread Christopher M. Penalver
Bill Miller, given your issue was root caused by you to having an outdated gcc-4.8 package (now since updated), and when receiving the update this problem is resolved, I'll mark this Fix Released. ** Changed in: gcc-4.8 (Ubuntu) Status: New => Fix Released ** No longer affects: linux (Ubun

[Touch-packages] [Bug 1751075] Re: Xorg freeze when use mpv or cheese.

2018-03-19 Thread Christopher M. Penalver
Ven, thank you for reporting this and helping make Ubuntu better. Given you are using an unsupported kernel, non-default kernel parameters, etc. if possible, it is best to get the computer in a stable state without WORKAROUNDs/unsupported software, and then reassess this issue. Hence, to see if t

[Touch-packages] [Bug 1751120] Re: Xorg freeze when moving a window between external/internal monitors

2018-03-19 Thread Christopher M. Penalver
** Tags added: bios-outdated-2.48 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1751120 Title: Xorg freeze when moving a window between external/internal monitors Status in

[Touch-packages] [Bug 1751191] Re: Using Vbox with 3D enabled, creates strange stuttering

2018-03-19 Thread Christopher M. Penalver
** Package changed: xorg (Ubuntu) => virtualbox (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1751191 Title: Using Vbox with 3D enabled, creates strange stuttering

[Touch-packages] [Bug 1751120] Re: Xorg freeze when moving a window between external/internal monitors

2018-03-19 Thread Christopher M. Penalver
Dan Watkins, thank you for reporting this and helping make Ubuntu better. 1) Is this something that started to happen after an update? If so, which specifically? 2) After the freeze, are there crash files in /var/crash? 3) As per your logs, you are using kernel 4.13.x (not supported in Ubuntu 18

[Touch-packages] [Bug 1751410] Re: xorg issue

2018-03-19 Thread Christopher M. Penalver
Dahc, thank you for reporting this and helping make Ubuntu better. 1) To clarify, the issue you are having is only Firefox or Chrome will crash? 2) How often does the crashing occur? 3) What specifically do you do that afterwards the crashing occurs? 4) After the crash, are there crash files in

[Touch-packages] [Bug 1751653] Re: Minecraft makes Ubuntu GNOME extremely slow

2018-03-19 Thread Christopher M. Penalver
** Description changed: - Hi! - I've had Ubuntu 16 with Unity on my children's older computer and Minecraft (downloaded and installed from Software Center) worked just fine. I then did a clean install to Ubuntu 17 with GNOME and downloaded and installed Minecraft in the same way, but when the f

[Touch-packages] [Bug 1751493] Re: after update no icons in desktop

2018-03-19 Thread Christopher M. Penalver
sathiya, thank you for reporting this and helping make Ubuntu better. 1) What was updated specifically that afterwards the icons stopped displaying? ** Tags added: bios-outdated-b0cna0ww ** Changed in: xorg (Ubuntu) Importance: Undecided => Low ** Changed in: xorg (Ubuntu) Status: New

[Touch-packages] [Bug 1751653] Re: Minecraft makes Ubuntu GNOME extremely slow

2018-03-19 Thread Christopher M. Penalver
Moving to gnome-shell for GNOME folks to review and further root cause. ** Package changed: xorg (Ubuntu) => gnome-shell (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs

[Touch-packages] [Bug 1751493] Re: after update no icons in desktop

2018-03-19 Thread Christopher M. Penalver
sathiya, thanks for advising the issue is resolved for you. ** Changed in: xorg (Ubuntu) Status: Incomplete => Invalid -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/175

[Touch-packages] [Bug 1751075] Re: Xorg freeze when use mpv or cheese.

2018-03-22 Thread Christopher M. Penalver
Ven, while booted into Ubuntu 18.04, could you please run the following command once from a terminal by ensuring you have the package xdiagnose installed, and that you click the Yes button for attaching additional debugging information: apport-collect 1751075 -- You received this bug notificati

[Touch-packages] [Bug 1581626] Re: Switching to USB sound device stops USB mouse clicks from registering

2018-03-22 Thread Christopher M. Penalver
Torsten Krah, it will help immensely if you use the computer the problem is reproducible with, file a new report with Ubuntu by first ensuring the package xdiagnose is installed, and click the Yes button for attaching additional debugging information after running the following from a terminal:

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