Re: [SR-Users] issue tracking system

2011-07-27 Thread Andreas Granig
+1 for Mantis. We use it as well (self-hosted) without any issues, both internally and for our customers. Andreas On 07/19/2011 08:05 PM, Alex Balashov wrote: > We have been extremely happy with Mantis as a self-hosted approach. It > is easy to use, yet has the sophistication and flexibility for

Re: [SR-Users] issue tracking system

2011-07-27 Thread Jiri Kuthan
We use it and keep it rebooting every now and when. -1 -jiri On 7/19/11 8:18 PM, Jason Penton wrote: +1 for Jira. If you have the resources to setup and manage JIRA then I would suggest this too. We use and it is really very good On Tue, Jul 19, 2011 at 8:05 PM, Alex Balashov mailto:abalas.

Re: [SR-Users] issue tracking system

2011-07-20 Thread Henning Westerholt
On Tuesday 19 July 2011, Alex Balashov wrote: > We have been extremely happy with Mantis as a self-hosted approach. > It is easy to use, yet has the sophistication and flexibility for a > needed to manage a project of non-trivial size. Hello, just had a quick look to Mantis, looks fine. Also the

Re: [SR-Users] issue tracking system

2011-07-20 Thread Daniel-Constantin Mierla
Btw, anyone has any experience/feedback with BugGenie? http://www.thebuggenie.com/ Just found it and at least it looks pretty. However, does not seem well documented on the web site, neither big community around (based on a quick look). Thanks, Daniel On 7/20/11 2:32 AM, Alex Balashov wrote:

Re: [SR-Users] issue tracking system

2011-07-20 Thread Santiago Gimeno
Hi, We are also using the Mantis and as Alex said is very flexible and easy to use. 2011/7/19 Daniel-Constantin Mierla > > - mantis - I have no experience with it to say pro/con opinions. Is the > administration (upgrade, patching) easy enough? Does it support > multi-projects on the same insta

Re: [SR-Users] issue tracking system

2011-07-20 Thread Daniel-Constantin Mierla
On 7/20/11 12:45 AM, Jan Janak wrote: On Tue, Jul 19, 2011 at 22:07, Daniel-Constantin Mierla wrote: Hello, some comments about all provided options so far: - google code tracker -- haven't use it at all, going to look a bit at it - github - maybe I missed some setting, but the issue trac

Re: [SR-Users] issue tracking system

2011-07-19 Thread Alex Balashov
We use RT as a ticketing system too. It's great for that. But I don't think it's suitable as a bug tracking or project management database for software development per se, and that's not what it was intended for. -- Alex Balashov - Principal Evariste Systems LLC 260 Peachtree Street NW Suite 2

Re: [SR-Users] issue tracking system

2011-07-19 Thread Jan Janak
On Tue, Jul 19, 2011 at 22:07, Daniel-Constantin Mierla wrote: > Hello, > > some comments about all provided options so far: > > - google code tracker -- haven't use it at all, going to look a bit at it > > - github - maybe I missed some setting, but the issue tracker there seems to > be to simpli

Re: [SR-Users] issue tracking system

2011-07-19 Thread Nathan Angelacos
On 07/19/2011 01:07 PM, Daniel-Constantin Mierla wrote: More comments? Any other options? Other options: Request Tracker (rt) http://requesttracker.wikia.com/wiki/HomePage - a number of telcos in USA use rt for their ticket system Comments: its 10% of the technology, 90% of how committe

Re: [SR-Users] issue tracking system

2011-07-19 Thread Daniel-Constantin Mierla
Hello, some comments about all provided options so far: - google code tracker -- haven't use it at all, going to look a bit at it - github - maybe I missed some setting, but the issue tracker there seems to be to simplistic - no way to categorize in bugs or feature requests - jira - folks at

Re: [SR-Users] issue tracking system

2011-07-19 Thread Jason Penton
+1 for Jira. If you have the resources to setup and manage JIRA then I would suggest this too. We use and it is really very good On Tue, Jul 19, 2011 at 8:05 PM, Alex Balashov wrote: > We have been extremely happy with Mantis as a self-hosted approach. It is > easy to use, yet has the sophisticat

Re: [SR-Users] issue tracking system

2011-07-19 Thread Alex Balashov
We have been extremely happy with Mantis as a self-hosted approach. It is easy to use, yet has the sophistication and flexibility for a needed to manage a project of non-trivial size. On the other hand, Digium recently moved away from it in favour of JIRA for issues.asterisk.org. For fairly