On Tue, 10 Apr 2012, Bdale Garbee wrote:
On Tue, 10 Apr 2012 14:24:18 +1000 (EST), Robert Brockway
wrote:
As well as assisting with tracking tasks it could help us set & monitor
SLAs.
What SLAs might we be considering?
Hmm, I was sloppy using the term SLA sorry. What I meant to say was t
On Tue, 10 Apr 2012 14:24:18 +1000 (EST), Robert Brockway
wrote:
> As well as assisting with tracking tasks it could help us set & monitor
> SLAs.
What SLAs might we be considering?
Having a tracker instance seems useful regardless, and I'm not too
fussed about the technology choice as long as
JD,
Strongly suggest redmine
Redmine was discussed. However, SPI has existing expertise in the IT
team in deploying and maintaining RT. And SPI doesn't need Redmine's
non-tracker features.
--Josh
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On 04/09/2012 09:24 PM, Robert Brockway wrote:
Hi all. There was a discussion recently on #SPI about using a tracking
system to help SPI keep track of tasks.
The general concensus during the discussion was that Request Tracker
(RT) was the preferred option as several of the people present (mos
