Re: [RE-wrenches] Mate 3 firmware updates

2024-07-20 Thread Mac Lewis via RE-wrenches
Hi Jim, I was given this sequence from an Outback engineer a while ago and it works really well. 1. Insert SD card in computer, R click and do a quick format. 2. Download the firmware from Ouback website to a known location on your computer, unzip to a known location. 3. Open the blank SD card

[RE-wrenches] Outback in general

2024-07-20 Thread Dana Orzel via RE-wrenches
What’s up with Outback as a biz? Are they back? Status? phone #s same? Dana Orzel - d...@solarwork.com - 208.721.7003 > On Jul 19, 2024, at 5:19 PM, Jim Gowdy via RE-wrenches > wrote: > >  > I'm somewhat new to the solar industry and I'm starting to break into > programming and more compute

Re: [RE-wrenches] Outback in general

2024-07-20 Thread William Miller via RE-wrenches
I can’t get through to tech support and they don’t return my calls. William Miller Miller Solar.com 805-438-5600 www.millersolar.com On Sat, Jul 20, 2024 at 1:48 PM Dana Orzel via RE-wrenches < re-wrenches@lists.re-wrenches.org> wrote: > What’s up with Outback as a biz? > Are they back? > Statu

Re: [RE-wrenches] Outback in general

2024-07-20 Thread Jay via RE-wrenches
I just checked the OB forums page and there is nothing current. One thing I found says that the new president of OB is the CEO of Big Battery. I don’t know that to be a fact. Which is also somehow related to signature solar/ EG4. My guess is that if/when OB resurfaces it won’t have the same product

Re: [RE-wrenches] Outback in general

2024-07-20 Thread Mac Lewis via RE-wrenches
I had a tech support call with Outback on Thursday, I got right through to someone smart and competent and right away. They are sending a new control stack under warranty. Maybe I got lucky? I was surprised. He did say that EnerSys was still helping with the warranty aspect. On Sat, Jul 20, 20

Re: [RE-wrenches] Outback in general

2024-07-20 Thread Dan Fink via RE-wrenches
James Showalter from Signature Solar and Eric Lundgren from Big Battery purchased Outback Solar. I have had terrible tech support experiences from both of those outfits, they tend to conveniently "forget" your engineering and NEC code compliance support requests when the answer is just simply "no,

Re: [RE-wrenches] Outback in general

2024-07-20 Thread Howie Michaelson via RE-wrenches
I have been testing a pre-production model of Midnite's AIO (All in One) inverter/charge controller in my off-grid house (replaced a dual stacked VFX3648, Midnite Classic200 and an AC coupled SunnyBoy), and while I haven't put it through any serious tests yet, I am impressed with its functions and