Re: [RE-wrenches] SunPower Warranty and Monitoring

Hi August, That is good to know, thanks. These are almost all E20-237 panels with Yukita junction boxes on them. Cheers, Dave On Thu, Nov 14, 2024 at 2:59 PM August Goers wrote: > Hi Dave - > > What are the part numbers of the modules having the problem? Maxeon is > warranting the module portio

Re: [RE-wrenches] SunPower Warranty and Monitoring

Hi Dave - What are the part numbers of the modules having the problem? Maxeon is warranting the module portion of pretty much all old SunPower modules (except of course the more recent non-Maxeon mods that SunPower was reselling such as Warree and REC) as far as I've been told. You may need to bec

Re: [RE-wrenches] SunPower Warranty and Monitoring

Hi All, It seemed worthwhile to follow up on this one again. I talked to Enphase again a couple days ago in hopes of finding out what to do about some of the Sunpower systems with arc fault issues. I found out that Enphase is now saying that they will only warranty their own microinverters and not

Re: [RE-wrenches] SunPower Warranty and Monitoring

Hi Dave - Thanks for following up on this. I spoke with Parker in the sales department just last Friday 9/27. I explained that I had heard that monitoring type C and D SolarBridge with Enphase equipment was possible, but he said there was no way. That said, I think he was just not up to speed yet

Re: [RE-wrenches] SunPower Warranty and Monitoring

August, When did you talk to Enphase about monitoring the Sunpower SolarBridge micros? It sounds like this whole thing was dropped in their lap about a month ago, and they are still working out the kinks. I talked to them again today, and I was told that it is possible to monitor the -C and -D mic

Re: [RE-wrenches] SunPower Warranty and Monitoring

Hi August, That is fascinating that you got told different info. I specifically asked the person I talked to (I did not write down her name though) about the -C and -D microinverters. She said that they had figured out a way to monitor them with their equipment, but they needed some kind of reprog

Re: [RE-wrenches] SunPower Warranty and Monitoring

Hi Dave - The sales rep, Parker, I spoke with at Enphase said that they don't have a way of monitoring the SunPower Type C and D micros since those were manufactured by SolarBridge. They do have an upgrade program where folks can pay for new IQ7 micros, he said. They also have an upgrade program t

Re: [RE-wrenches] SunPower Warranty and Monitoring

Hi All, I talked to Enphase recently about this. They will be providing warranty support at least for Sunpower's microinverters. They do not know how long Sunpower's monitoring will continue to work. But they have figured out a way to use their Gateway to monitor Sunpower's microinverters, even th

Re: [RE-wrenches] SunPower Warranty and Monitoring

Jason, Perhaps you also saw this headline: Maxeon to offer warranty support for bankrupt SunPower

[RE-wrenches] SunPower Warranty and Monitoring

As another one bites the dust, does anyone have insight into who, if anyone, will take over the warranty for Sunpower branded Enphase microinverters and if the SunPower monitoring will continue to work? Or maybe they can be software updated to work on the Enlighten portal? And also, would a system