Re: [RE-wrenches] Monitoring - The Dilemma

2013-06-03 Thread August Goers
: 415.641.4000 m: 415.559.1525 *From:* re-wrenches-boun...@lists.re-wrenches.org [mailto: re-wrenches-boun...@lists.re-wrenches.org] *On Behalf Of *Jason Szumlanski *Sent:* Monday, June 03, 2013 11:45 AM *To:* RE-wrenches *Subject:* Re: [RE-wrenches] Monitoring - The Dilemma Most reasonable people

Re: [RE-wrenches] Monitoring - The Dilemma

2013-06-03 Thread Jason Szumlanski
Most reasonable people don't expect you to work for free, so charge for the service at your normal and reasonable rate. If the customer desires to fix the issue themselves, most manufacturers have excellent support staff that will patiently help an end-user with getting their monitoring system goin

Re: [RE-wrenches] Monitoring - The Dilemma

2013-06-03 Thread Will White
e-wrenches-boun...@lists.re-wrenches.org [mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf Of August Goers Sent: Saturday, June 01, 2013 11:31 AM To: RE-wrenches Subject: [RE-wrenches] Monitoring - The Dilemma Hi Wrenches, As we're building up a larger and larger grid tied PV in

Re: [RE-wrenches] Monitoring - The Dilemma

2013-06-03 Thread William Miller
August: It's not a problem, it's an opportunity. Write a business model to provide a service for a reasonable fee. Example: Charge a small monthly stipend to monitor the system. If the customer does not desire your service, remove your e-mail address from the notification. Provide maximum

[RE-wrenches] Monitoring - The Dilemma

2013-06-01 Thread August Goers
Hi Wrenches, As we're building up a larger and larger grid tied PV installation portfolio we're also building up hundreds of monitoring systems. We have monitoring systems from SunPower, SMA, Enphase, Power-one, Locus Energy, SunRun, and several others. We also have monitored SHW systems. I'm fin