[RBW] Cracked Ramboullet Update

2013-06-19 Thread chris
Riv contacted me and will have Steve Rex in Sacramento fix the break and their paint person will repaint the re-brazed area all at no cost to me, so good news. Unfortunately, 6-8 week wait but it was very generous of Riv to do the repair at no cost. I'm the original owner, 2003 model, last of th

[RBW] Cracked Ramboullet

2013-06-18 Thread Jack
Sorry to hear of your problem, but at least it can be repaired. Sounds like RBW is willing to help even if they don't have a 'no questions asked' replacement policy. I have one of the original orange Rams. I got it used four years and have put 3000 miles on it with no problems. Hope yours is ba

[RBW] Cracked Ramboullet

2013-06-17 Thread chris
I was on a ride last Saturday in the Gold Country in CA and the chain stay broke through on the drive side at the rear dropout. I bought the Ram new in 2003. Fortunately no injury. I stopped at Riv on my way home and spoke to Scott who told me to leave the bike and Kevin would get back to me tod