Re: Client support automation and self service

2016-05-03 Thread jmp
On 05/03/2016 10:02 AM, musoke wilson wrote: Hi Guys Currently working with a team to automate business operations and client support for a small enterprise. Key requirements: Clients to register, log queries and initiate service request through The Web and/or Mobile APP Clear tracking by the

Client support automation and self service

2016-05-03 Thread musoke wilson
Hi Guys Currently working with a team to automate business operations and client support for a small enterprise. Key requirements: Clients to register, log queries and initiate service request through The Web and/or Mobile APP Clear tracking by the CRM team (SR alert through email/mobile APP) R