Download a format 4 version of the book you want to play and see if it plays.
If it does and the enhanced version doesn't play, you don't have the softpack.
If neither plays, then perhaps you've lost your audible key and you need to
reauthorize your player.
-Original Message-
From: Pc
I think you can tell if you have softpack by pressing the info button,
it will tell you.
Gery Gaubert wrote:
> I played audio books on the stream before. The message isn't format
> supported. It says
> audio not supported.
>
> Gery D. Gaubert
> Assistant, Information Technology Administrator
