[otrs] Help fresh installation of OTRS 5

Hii, I am trying to install otrs 5 on opensuse, i have configured it. but when i try to browse localhost/otrs/installer.pl I get forbidden message you dont have access to localhost/otrs/installer.pl on this server Best Regards Milind Tailor Information Technology MOL-IPS India, Mumbai

Re: [otrs] Help fresh installation of OTRS 5

Dear Marshall, Thanks for the reponse sorry but i am very new to Linux and otrs, kindly advise if i can share any file which would be helpful for investigation. Opensuse 13.2 Best Regards Milind Tailor Information Technology MOL-IPS India, Mumbai Centre Work : + 91 22 42478445 Website : http

[otrs] Dynamic Field

Hello, I am using OTRS 4, i want to create Dynamic Field Eg : Category, Sub-Category, Sub-Sub Category, Sub-Sub Category If Category is ABC than Sub-Category is XYZ etc. Kindly help Best Regards Milind Tailor Information Technology MOL-IPS India, Mumbai Centre Work : + 91 22 42478445

Re: [otrs] Dynamic Field

Hello Martin, Can you help how can i perform this using ACL, guess Kix4OTRS is addon but not trusted Category : Hardware Sub-Category : Monitor Sub-Sub Category : Display Issue Best Regards Milind Tailor Information Technology MOL-IPS India, Mumbai Centre Work : + 91 22 42478445 Website

[otrs] Help Query

Hi, I want to disable new phone ticket and also phone call outbound, phone call inbound, how can i do it. Also i have created dynamic field is it possible to do alignment of those dynamic, i mean center alignment or one below another or on side. Best Regards Milind Tailor Information

[otrs] Query

Hi, I am unable to send email to system email address, it says message "This address is registered as system address and cannot be used" Kindly help Best Regards Milind Tailor Information Technology MOL-IPS India, Mumbai Centre Work : + 91 22 42478445 Website : http://www.mo