[otrs] Deploy OTRS configuration from test environment to production environment

Hi everyone! I'm using OTRS 4.0.11. Because of some company policies, I need to set up to environments, one for testing and another for production (operational). The problem is: How to export the required configuration data from test env. and deploy it into production env? I know I could copy

Re: [otrs] otrs Digest, Vol 83, Issue 3

u can reach the person managing the list at otrs-ow...@otrs.org When replying, please edit your Subject line so it is more specific than "Re: Contents of otrs digest..." Today's Topics: 1. Deploy OTRS configuration from test environment to production environment (S

Re: [otrs] Deploy OTRS configuration from test environment to production environment

Hi guys, Thank you so much. But I think I wasn't clear enough. Imagine I already have two environments, both operational and identical at time zero: one for testing and one for production. Every time a request for change OTRS configuration arrives (some new configuration, a new dynamic f