Hi,
I have installed OTRS 2.4.7 and ITSM 1.3.2 on Linux Debian Vserver machine.
Everything works very well but i have some problems assosiated with cron.
I think i have not enough knowledge to make something about it – maybe
someone could help. Thank you!
Because some reasons i receive
the
identifier hook name, number or both? Any ideas how to rename hook without
breaking "the link"?
Thank you.
With best regards,
Raul Orav
-
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://li
>
> if ( $String =~
> /\QAnotherHook$TicketHookDivider\E(\d{4,10}$SystemID\d{4,40})/i ) {
> return $1;
> }
> if ( $String =~
> /\QHookNumber3$TicketHookDivider\E(\d{4,10}$SystemID\d{4,40})/i ) {
> return $1;
> }
>
>
> On Sat, Sep
Hello,
I noticed that it is possible only to use one so-called master-state survey.
Its a small problem.
Is it somehow possible to use 2 or more active survey parellel(different
queues)?
Regards,
Raul
-
OTRS mailing l
We are using 2 step authentification - Google Auth and https and allow acces
from outside too.
Regards,
Raul
> On 24 Nov 2015, at 19:32, Edson Richter wrote:
>
> 1) Help desk employees and technicians can access OTRS from our Remote
> Desktop Server only (it can be a source IP address check)
Hello,
Please give me some advice. I’m stuck.
I upgraded just to OTRS 5.0.3. It seems that when using CIAttributeCollection
then CMDB search window doesn’t work - it’s not possible to select “Additional
filters”. For example when I want to search by CI name - I can’t select by
name. This “+” d
PIs, but is just a
> matter of understanding how Google Auth can help.
>
>
> Thanks,
> Atenciosamente,
>
> Edson Carlos Ericksson Richter
> Em 24/11/2015 15:36, Raul Orav escreveu:
>> We are using 2 step authentification - Google Auth and https and allow acces
>> fr
