Re: [otrs] Upgrade 2.4.7 questions

2011-05-11 Thread Olivier Sallou
Usually, upgrading to last version for minor upgrades is ok. You should really care for major version upgrades ( 2.4.x -> 2.4.y is ok). Olivier Le 5/11/11 9:48 AM, Andy Wodfer a écrit : > Hi, > We're still running OTRS 2.4.7 and I thought it was about time to upgrade to > 2.4.10. (I'm currentl

Re: [otrs] Upgrade 2.4.7 questions

2011-05-12 Thread Olivier Sallou
Kernel/Config.pm, Kernel/Config/GenericAgent.pm, Kernel/Config/Files/ZZZAuto.pm those files should not be overwritten, by default a file xxx.pm.dist is installed, so your files are not impacted. You should however make a diff between files to detect new attributes etc Olivier Le 5/12/11 1:

[otrs] fusioninventory status

2013-02-06 Thread Olivier Sallou
Hi, there are many posts about OTRS and FusionInventory integration, but what is current status? Thanks Olivier -- gpg key id: 4096R/326D8438 (keyring.debian.org) Key fingerprint = 5FB4 6F83 D3B9 5204 6335 D26D 78DC 68DB 326D 8438 ---

[otrs] upgrade from 3.1 to 3.2: ITSM 3.1.4 packagenot correclty deployed

2013-09-27 Thread Olivier Sallou
Hi, I have upgraded my installation from 3.1 to 3.2 and upgraded my ITSM packages to via a remote repository. I still have an error on : "ITSM 3.1.4 - Package not correctly deployed! Please reinstall the package." I have ITSMChangeManagement, Incident. all upgraded but I still have a componen