[otrs] Appliance - expand drive space?

2015-08-19 Thread Lance Cotton
I have the OTRS4 appliance running in ESXi 5. The /TARGET/SHARE mount just ran out of space. Is there any way to expand the drive or partition beyond the 4.0GB that it started at? - OTRS mailing list: otrs - Webpage: http://ot

[otrs] Force uninstall of OTRSApplianceManagement package?

2015-10-30 Thread Lance Cotton
and I cannot uninstall it. Is there a way to manually uninstall (I did try the --force option on otrs.Console.pl Admin::Package::Uninstall ... ) -Lance Cotton - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive:

Re: [otrs] Force uninstall of OTRSApplianceManagement package?

2015-10-30 Thread Lance Cotton
Indeed it does! Thank you. -Lance On 10/30/2015 8:49 AM, Gerald Young wrote: http://forums.otterhub.org/viewtopic.php?t=30067 On Fri, Oct 30, 2015 at 9:49 AM, Gerald Young mailto:cryth...@gmail.com>> wrote: Maybe this thread might help? On Fri, Oct 30, 2015 at 9:33 AM, Lance

Re: [otrs] Moving tickets into queues with only MOVE_INTO permission not working?

2016-04-05 Thread Lance Cotton
On 4/5/2016 5:54 AM, Johan Ho wrote: in our OTRS-system, we have some limited access users who are not given full access to all queues. But they should be able to create or move tickets into these queues. In the newest version of OTRS (5.0.8) they can no longer move tickets into a restricted que