[otrs] OTRS 4.0.6 PostMaster hanges

2015-03-05 Thread Jakub Szczepańczyk
d in 100% by many of perl.exe processes. Any ideas? -- Jakub Szczepańczyk Inżynier Serwisu Alfavox Sp. z o.o. ul. 1 Maja 17 43-300 Bielsko-Biała Tel.: +48 33 822 43 06 Fax: +48 33 822 43 06 e-mail: j.szczepanc...@alfavox.pl www.alfavox.pl Alfavox Sp. z o.o., 43-300 Bielsko-Biała, ul. 1 Maja 1

[otrs] can't send message with atachement after update

2015-03-16 Thread Jakub Szczepańczyk
::Web::InterfaceAgent::Run Line: 987 Module: PerlEx::Precompiler::c_::otrs::otrs::bin::cgi2dbin::index_pl::__ANON__ Line: 41 Module: (eval) Line: 458 Module: PerlEx::Precompiler::Execute Line: 458 Any ideas please? -- Jakub Szczepa

[otrs] picture inside @ as atachement

2015-03-27 Thread Jakub Szczepańczyk
Hi, is it possibile in OTRS4 to show picture inside recived message on atachements list as it was for ex. in OTRS 2.4 ? -- Jakub Szczepańczyk - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http

[otrs] disable closed state for answer templates

2015-04-07 Thread Jakub Szczepańczyk
Hi, is it possible to disable "closed succesful" state on states list which normaly could be set when using answer templates? -- Jakub Szczepańczyk - OTRS mailing list: otrs - Webpage: http://otrs.org/ Arc

[otrs] morge tickets - message body

2015-04-15 Thread Jakub Szczepańczyk
Hi there, when i merge tickets i have predefine message body: Your email with ticket number is merged to . How to add more variables to this message like subject: Your email with ticket number TICKET_SUBJECT is merged to . -- Jakub Szczepańczyk

Re: [otrs] merge tickets - message body

2015-04-15 Thread Jakub Szczepańczyk
Hi, thx for quick answer. I know where are settings responsible for merge message template but i like to know others variables for merge template than or . Jakub Szczepańczyk W dniu 2015-04-15 o 14:15, Gerald Young pisze: SysConfig Edit Config Settings in Ticket -> Frontend::Ag

Re: [otrs] merge tickets - message body

2015-04-17 Thread Jakub Szczepańczyk
Hi, none of these tags do not work. Thanks for info. Jakub Szczepanczyk W dniu 2015-04-16 o 15:17, Placide Lysias NJAMI pisze: Hi, You are looking then for otrs tags. Below are some that you can try! Let us know if it works Best Regards / Cordialement - Placide -Message

[otrs] Request for return receipt or delivery status notification

2015-05-11 Thread Jakub Szczepańczyk
Hi, is it already in OTRS Request for return receipt or delivery status notification for sending messages ? -- Jakub Szczepańczyk Inżynier Serwisu Alfavox Sp. z o.o. ul. 1 Maja 17 43-300 Bielsko-Biała Tel.: +48 33 822 43 06 Fax: +48 33 822 43 06 e-mail: j.szczepanc...@alfavox.pl