Hi,
OTRS 2.4.4 on FreeBSD, but not send autoreply
The messages file log say :
[Notice][Kernel::System::Ticket::Article::SendAutoResponse] Sent no
'auto reply' for Ticket [200910061122] (Diego Chacón
) because the sender doesn't want a auto-response (e.
g. loop or pr
ports and the other
instance must be installed from source OTRS.
Separate instances with different virtual host.
Beware of aliases, must be different for each domain.
--
Diego Chacón Rojas
Gridshield: Information Technology Service Management
Teléfono: +506 2258.5757 * E-mail: di...@gridshield.net
>
> --
> Atenciosamente,
>
> Edson Carlos Ericksson Richter
>
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>
the gmail account has enable imap?
Can you telnet imap.gmail.com port 993 from cli?
--
*Diego Chacón Rojas*
** E-mail: di...@gridshield.net
Run otrs.CheckModules.pl in bin directory.
Check Mail::IMAPClient
On Mon, Nov 30, 2015 at 8:52 AM, Gökhan Öner
wrote:
> Yes ,
>
> IMAP enabled at account and i can telnet imap.gmail.com 993 from cli.
>
> On Mon, Nov 30, 2015 at 4:48 PM, Diego Chacón
> wrote:
>
>>
n try it with
> imap (port 143) instead of imaps.
>
>
Google use imaps
--
*Diego Chacón Rojas*
** E-mail: di...@gridshield.net *
-
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.
On Mon, Nov 30, 2015 at 11:28 AM, Gökhan Öner
wrote:
> Hi Diego,
>
> We have already installed the module.
>
> Mail::IMAPClient.ok (v3.23)
>
>
>
>
And works?
Do get email and see system logs
--
*Diego Chacón Rojas*
** E
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--
*Diego Chacón Rojas*
** E-mail: di...@gridshield.net *
--
ext 123 <22585757%20ext%20123>*
>> *Email:* alv...@gridshield.net
>>
>>
>> -
>> OTRS mailing list: otrs - Webpage: http://otrs.org/
>> Archive: http://lists.otrs.org/pipermail/otrs
>> To
