[otrs] Self registration token

2009-10-26 Thread Antonio Reale
Hi all, is it possible to add the confirmation email (token) for the customer self registration? Thanks. Best regards. -- Antonio - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pip

[otrs] CustomerCompany on external database

2016-01-14 Thread Antonio Reale
Hi all, in 3.2 version during the customer user creation phase I had to populate the CustomerID field manually (no dropdown menu). There was no need to have the company created in the CustomerCompany backend. After upgradind to OTRS 5, when I create a new customer I can't insert a CustomerID if

Re: [otrs] CustomerCompany on external database

2016-01-15 Thread Antonio Reale
a (single) different DB backend. Copy the relevant section from Defaults.pm to Config.pm and modify appropriately. https://github.com/OTRS/otrs/blob/rel-5_0_5/Kernel/Config/Defaults.pm#L1561 On Thu, Jan 14, 2016 at 11:52 AM, Antonio Reale <mailto:ant.re...@gmail.com>> wrote:

Re: [otrs] CustomerCompany on external database

2016-01-15 Thread Antonio Reale
l-5_0_5/Kernel/Config/Defaults.pm#L1561 On Thu, Jan 14, 2016 at 11:52 AM, Antonio Reale mailto:ant.re...@gmail.com>> wrote: Hi all, in 3.2 version during the customer user creation phase I had to populate the CustomerID field manually (no dropdown m

Re: [otrs] (SOLVED) CustomerCompany on external database

2016-01-22 Thread Antonio Reale
er in the Customer User section. Antonio. Il 15/01/2016 16:16, Antonio Reale ha scritto: Hi Gerald, CustomerCompanySupport is already enabled in Default.pm and I have no custom config in Config.pm for CustomerUser. In Config.pm I have only custom config for CustomerCompany. Thanks. Re

[otrs] DynamicFieldRemoteDB Constrictions

2016-02-22 Thread Antonio Reale
Hi all, I'm trying to use DynamicFieldRemoteDB from c.a.p.e. IT connected to Postgres. I was able to use a constriction object of type Configuration, but I cannot understand how to use constrictions of type Ticket and CustomerUser. What I'm trying to do is to only show results that has /[TableCo