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Mit freundlichen Grüßen
André
hange $Self->{DefaultCharset} to 'utf-8', Otrs works
GR> but the Sysconfig link doesn't work.
GR> Do you have a procedure ?
GR> I found that
GR> http://faq.otrs.org/otrs/public.pl?Action=PublicFAQ&ItemID=52
GR> I must have to convert all data ? (by mysqldump ?
e it crashs if files are bigger
than 2 GB.
Maybe you can also use this script:
/opt/otrs/scripts/tools/convert_db_to_utf8.pl
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André Bauer
mono...@gmx.net
System:
Ubuntu 8.04.1/Apache 2.2.8-MOD_PERL/MySQL 5.0.5
able level, while with
MUf> InnoDB it's done at row level.
MUf> OTOH, the InnoDB tables do not support fulltext searching.
MUf> Could anyone tell me if it's worth moving tables to InnoDB and which tables
MUf> should be moved, or, which should be left in MyISAM?
MUf> Thank y
to queue via "[ Auto Responses <-> Queue ]"
Since using OTRS 2.2.2 i have similar problems:
http://bugs.otrs.org/show_bug.cgi?id=2191
LM> Laurent
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André Bauer
[EMAIL PROTECTED]
System:
Ubuntu 6.06.1/Apache 2.0.55-MOD_PERL/MySQL 5.0.21/OTRS 2.2.2
__
Hi Mitchell Vincent.
Imho this is not implemented yet.
See: http://bugs.otrs.org/show_bug.cgi?id=1753
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Greets
André Bauer
System: Debian 3.1 / Apache 2.0.54 / MySQL 4.0.24 / OTRS 2.0.4
> Is there any documentation on setting up OTRS to check a POP3 account
> over an SSL conn
Guten Tag Gabriele D'Andrea.
Maybe it would be a good idea to close the bug report for 2.1.7 ;-)
--
Mit freundlichen Grüssen
André Bauer
System: Debian 3.1 / Apache 2.0.54 / MySQL 4.0.24 / OTRS 2.0.4
> Well, in effect in OTRS 2.1.7 the function works correctly, if I add the
Guten Tag Andreas Unterkircher,
You should us OTRS version 2.2.3. There was a lot of improvements
for UTF8.
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André Bauer
[EMAIL PROTECTED]
System:
Ubuntu 6.06.1/Apache 2.0.55-MOD_PERL/MySQL 5.0.21/OTRS 2.2.2
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OTRS
pen it...
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André Bauer
[EMAIL PROTECTED]
System:
Ubuntu 6.06.1/Apache 2.0.55-MOD_PERL/MySQL 5.0.21/OTRS 2.2.4
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ned a lot for OTRS 2.3/3.0 (Ajax stuff and so on...).
But i think you will not find much in the bugtracker.
Maybe you should ask on the DEV list.
NB> Nicole Britz
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André Bauer
[EMAIL PROTECTED]
System:
Ubuntu 6.06.1/Apache 2.0.55-MOD_PERL/MySQL 5.0.2
Guten Tag Wes Sothard,
https://yourdomian.net/otrs/index.pl?Action=AgentPreferences
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André Bauer
[EMAIL PROTECTED]
System:
Ubuntu 6.06.1/Apache 2.0.55-MOD_PERL/MySQL 5.0.21/OTRS 2.2.4
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Guten Tag Lars Jørgensen,
am Freitag, 23. Mai 2008 um 11:17 schrieben Sie:
LJ> Is there a smarter way of doing this?
Unfortunately, no.
See: http://bugs.otrs.org/show_bug.cgi?id$78
You can try to reopen the bugreport...
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André Bauer
[EMAIL PROTECTED]
Sys
Guten Tag Lars Jørgensen,
am Freitag, 23. Mai 2008 um 11:17 schrieben Sie:
LJ> Is there a smarter way of doing this?
Unfortunately, no.
See: http://bugs.otrs.org/show_bug.cgi?id$78
You can try to reopen the bugreport...
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André Bauer
[EMAIL PROTECTED]
Sys
to setup a mirror db.
http://doc.otrs.org/2.2/en/html/a2642.html#Framework:Core::MirrorDB
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André Bauer
[EMAIL PROTECTED]
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s_id. but there is nothing in this table. should there
PS> be something on a windows server?
PS> what exactly does this notice in the log mean as everything works pretty
good?
PS> thanks for your replies.
PS> regards,
PS> patrick.
http://bugs.otrs.org/show_bug.cgi?id=2943
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Mi
Guten Tag Jeff,
am Mittwoch, 30. Juli 2008 um 03:17 schrieben Sie:
http://bugs.otrs.org/show_bug.cgi?id=2650
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André Bauer
[EMAIL PROTECTED]
System:
Ubuntu 8.04.1/Apache 2.2.8-MOD_PERL/MySQL 5.0.51a/ OTRS 2.2.7
e helpme??
FGF> Best regards
FGF> _
FGF> Fabián G. Ferdgelis
You have to set "ViewAllPossibleTickets" to "Yes" via sysconfig to get
RO Tickets shown.
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André Bauer
[EMAIL PROTECTED
Guten Tag LQ Marshall,
am Donnerstag, 2. Oktober 2008 um 04:33 schrieben Sie:
LM> No... 2.3.2 is the latest current release, afaik.
2.3.3 will be released today ;-)
See: http://cvs.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.765&view=markup
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André Bauer
Hallo.
Maybe this is interesting for you:
http://bugs.otrs.org/show_bug.cgi?id=1084
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André Bauer
DT> Ok , OOPS , thought I was clever but it seems any tickets
DT> moved in those queues disappear :-(
DT> __
cause all these tickets have the
state "pending autoclose" an i need to wait for the configured time.
If i search for my open tickets all 15 tickets are shown.
Any ideas how to fix this?
I also created a bug report for this:
http://bugs.otrs.org/show_bug.cgi?id=1114
-
^$MetaQueue[0]::$MetaQueue[1]::$MetaQueue[2]::/) {
> if ($Param{QueueStrg3}) {
> $QueueStrg = ' - '.$QueueStrg;
> }
> $Param{QueueStrg3} .= $QueueStrg;
> }
> subqueue3
>
728a751,755
> subqueue3
> if
Hallo.
Under the following link you can find a diff which adds 1 more
subqueue to the queue view.
http://bugs.otrs.org/show_bug.cgi?id=1084
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Best regards
André Bauer
System: Debian 3.1 / Apache 2.0.54 / MySQL 4.0.24 / OTRS 2.0.4
mc> hi,
mc&
Hallo.
In the German list is alos a discussion about this.
Subject: "pers. DB Verbindungen unter mod_perl2"
It seems this is a bug.
http://bugs.otrs.org/show_bug.cgi?id=1050
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Best regards
André Bauer
System: Debian 3.1 / Apache 2.0.54 / MySQL 4.0.24 /
tomerUser" Kernel/Config.pm
options. All tags under "Map => [...]" are possible.
f) Options of the ticket data:
e. g.
--
Best regards
André Bauer
System: Debian 3.1 / Apache 2.0.54 / MySQL 4.0.24 / OTRS 2.0.4
=
Hallo.
There is already a bugreport available:
http://bugs.otrs.org/show_bug.cgi?id=1361
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Best regards
André Bauer
System: Debian 3.1 / Apache 2.0.54 / MySQL 4.1.11 / OTRS 2.0.4
sbdd> Hello All,
sbdd> And I hope you all have made the j
Hallo.
Its fixed in CVS now...
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André Bauer
System: Debian 3.1 / Apache 2.0.54 / MySQL 4.1.11 / OTRS 2.0.4
sbdd> Hello All,
sbdd> And I hope you all have made the jump to 2.1 without looking back! :)
sbdd> Just kidding, t
Guten Tag nocadmin.
http://bugs.otrs.org/index.cgi
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> Hello all!
> I have recently upgraded from v2.0.4 to v2.1.1.
> I encountered an issue with attachments not uploading in the FAQ
> module (v1.0.6) which came out just a day to two ago).
> The sy
Hallo.
http://bugs.otrs.org/show_bug.cgi?id=1361
http://cvs.otrs.org/viewcvs.cgi/otrs/
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Best regards
André Bauer
System: Debian 3.1 / Apache 2.0.54 / MySQL 4.1.11 / OTRS 2.0.4
st> Hello.
st> How/where (steps) did you find the correctio
Hallo.
No, ther is imho no option to do this.
Just recycle old agent accounts by renaming it to the new agent.
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Best regards
André Bauer
System: Debian 3.1 / Apache 2.0.54 / MySQL 4.1.11 / OTRS 2.0.4
NC> We are looking at implementing OTRS
Hallo.
No problem. I just got 2843 mails *g*
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André Bauer
System:
Produktiv: Debian Sarge / Apache 2.0.54 - MOD_FASTCGI / MySQL 4.1.11a / OTRS
2.0.x CVS
Test: Ubuntu Server 6.06.1 LTS / Apache 2.0.55 - MOD_PERL 2.0.2 / MySQL 5.0.21
/ OTRS 2.1.x CVS
Hallo.
Is there already a bugreport for this?
If not, please make one.
http://bugs.otrs.org/index.cgi
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Mit freundlichen Grüßen
André Bauer
System:
Ubuntu 6.06.1/Apache 2.0.55-MOD_PERL/MySQL 5.0.21/OTRS 2.1.6
T> On OTRS Version 2.0.4p01
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