Hello,
in our OTRS-system, we have some limited access users who are not given
full access to all queues. But they should be able to create or move
tickets into these queues.
In the newest version of OTRS (5.0.8) they can no longer move tickets
into a restricted queue (when they only have MOV
On 4/5/2016 5:54 AM, Johan Ho wrote:
in our OTRS-system, we have some limited access users who are not given
full access to all queues. But they should be able to create or move
tickets into these queues.
In the newest version of OTRS (5.0.8) they can no longer move tickets
into a restricted que
In the first Activity of one of my Processes I have an Activity Dialog that
includes CustomerID, Priority and a few other dynamic fields. I am trying to
restrict the value of one of these dynamic dropdown fields as follows:
---
- ChangeBy: ***
ChangeTime: ***
Comment: ''
ConfigChange:
