Hi, I'm trying to use some of the advanced features of Json/Ajax on OTRS 5.
Basically I'd like to update the content of a form when changing the value
of an element of the same form, like when you select a queue in a new
ticket creation form.
My code is here:
[% WRAPPER JSOnDocumentComplete %]
/
After further investigating, I've noticed that Subaction is not passed to
the .pm file when the event change() occur. Thus, the .pm file answer is
not a Json answer and this triggers the parser error.
What I don't understand is why FormUpdate does not send the Subaction
param to the pm file...
Hi,
There is a command line tool in OTRS 4 for deleting tickets:
otrs.TicketDelete.pl - delete tickets by number.
Copyright (C) 2001-2016 OTRS AG, http://otrs.com/
Usage: otrs.TicketDelete.pl [options]
Options are as follows:
--help display this option help
--T
Hello Ur,
because those are »options« and not »positional arguments«. This allows to
specify multiple TicketIDs and TicketNumbers on the same commandline.
Martin Gruner
Team Lead R&D
OTRS AG
Bahnhofplatz 1a
94315 Straubing
T: +49 (0)6172 681988 0
F: +49 (0)9421 56818 18
I: www.otrs.com/
Gesc
