[otrs] Address book

Hi, Can I create a address book with external address ? Frequently I have to send messages to the same emails addresses. Thanks and regards Claude - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otr

Re: [otrs] Address book

Hi Claude, you can just add those addresses as customers. And I have a commercial addon for an external address book Kind regards, Renée Am 15.03.2016 um 09:05 schrieb claude: > Hi, > > Can I create a address book with external address ? > > Frequently I have to send messages to the same emai

Re: [otrs] Address book

Thanks, thanks, thanks.. It's just ok for me regards Message original *Sujet: *[INTERNET] Re: [otrs] Address book *De : *Renee B *Pour : *otrs@otrs.org *Date : *15/03/2016 14:02 Hi Claude, you can just add those addresses as customers. And I have a commercial addon for

[otrs] Statistics - Reopened Tickets

All; In the statistics function of OTRS is it possible to get a list of the tickets that were re-opened within some time period? Thank you, Dominic L. Hilsbos, MBA, CSDA Director - Information Technology Perform Air International Inc. -