ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-43 Perl:
5.14.2 OS: linux Time: Sat Feb 6 22:10:29 2016
Message: POP3S: Can't connect to mail.gelgh.com
Traceback (5492):
Module: Kernel::System::MailAccount::POP3::Fetch Line: 144
Module: Kernel::System::Mail
Below the error we received by mail :
" Error: Unable to register the process in the database. Is another instance
still running?
You can use --force-pid to override this check. "
Regards,
Placide
-
OTRS mailing
All,
I'm working on integrating OTRS with a 3rd party system, and I'd like to
be able to pull information from OTRS into the 3rd party system for display.
Is it possible to load an article from the FAQ which requires
authentication (internal article), when authenticating the call using
POST
Hello,
What do you trying to achieve is usually done using Generic Interface.
Unfortunately OTRS has only operation for searching and getting Public FAQ
records.
Implementation of Custom web service operation for internal FAQ, based on user
credentials shoud be easy though. It will be a small