Re: [otrs] otrs Digest, Vol 89, Issue 4

Dear Folrian, KIX4OTRS has been re-install. Auto reply is working for Customer (New ticket notification, closed ticket notification, etc.). But not for agent. Any agent can’t receive a notification Best Regards / Cordialement - Placide

[otrs] Help Query

Hi, I want to disable new phone ticket and also phone call outbound, phone call inbound, how can i do it. Also i have created dynamic field is it possible to do alignment of those dynamic, i mean center alignment or one below another or on side. Best Regards Milind Tailor Information Te

Re: [otrs] Help Query

Hello, You can disable those forms at Admin -> Sysconfig -> Ticket -> Frontend::Agent::ModuleRegistration About alignment, I guess you can play with the files at /opt/otrs/Kernel/Output/HTML/Standard On 5 February 2016 at 07:54, wrote: > Hi, > > I want to disable new phone ticket and also phon

Re: [otrs] error AH01797 Upgraded from 4.13 to 5.06

Update, I restored server from a snapshot to 4.13 then re-ran the rpm for 5.0.6 it resulted in the same error. Thank you, Shawn From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Gadow, Shawn Sent: Thursday, February 4, 2016 3:52 PM To: otrs@otrs.org Subject: [otrs] error

Re: [otrs] error AH01797 Upgraded from 4.13 to 5.06

I continued with the process despite the error and now this http://imgur.com/DgCG4GN is the error I receive now. It still states otrs 4 yet I upgraded to 5 and it also states that by browser is too old. I have tested in FF,Chrome,IE and Edge. Thank you, Shawn From: otrs-boun...@otrs.org