Re: [otrs] OTRS Fork

2016-02-01 Thread Placide Lysias NJAMI
Hi, But Today is the 1st of February. What about the new fork ? Best Regards / Cordialement - Placide NJAMI | HEAD OF IT DEPARTMENT GOLDEN EXOTICS LTD – GHANA P.O. Box K.I.A. 16105 - ACCRA Email: p.nj...@gelgh.com -Message d'origine- De : otrs-boun...@otrs.org [mailto:otrs-boun...

Re: [otrs] CC Customers during ticket submission

2016-02-01 Thread Gerald Young
On a customer side, there's generally no ability to do what you request. On a public ticketing system, this would be an easy way to spam or be abused and especially problems with privacy issues. Even in a private ticket system, it might be possible to include a DynamicField to list additional recip

Re: [otrs] OTRS Fork

2016-02-01 Thread Martin JERGA
Hello, We are all anxiously wainting for any information about KIX! I don't think High importance flag in a public mailing list is a proper way how to ask for new information. I would recommend to wait for public announcement or to contact Cape-IT directly. Best regards Martin -Origina