[otrs] Help fresh installation of OTRS 5

2016-01-04 Thread milind . tailor
Hii, I am trying to install otrs 5 on opensuse, i have configured it. but when i try to browse localhost/otrs/installer.pl I get forbidden message you dont have access to localhost/otrs/installer.pl on this server Best Regards Milind Tailor Information Technology MOL-IPS India, Mumbai Centr

Re: [otrs] Help fresh installation of OTRS 5

2016-01-04 Thread LQ Marshall
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] Sent: Monday, January 4, 2016 4:44 AM Subject: [otrs] Help fresh installation of OTRS 5 I am trying to install otrs 5 on opensuse, i have configured it. but when i try to browse localhost/otrs/installer.pl I get forbidden message you d

[otrs] Undo Required Lock

2016-01-04 Thread Saunders, Eric
I would like to enable Required Lock on one of my Activity Dialogs. However, when I do opening the dialog locks the ticket and sets the Owner as expected, but if I click "Undo & close window" in the dialog window I get an Insufficient Rights error. The user has full rw access to the queue in whi

Re: [otrs] Help fresh installation of OTRS 5

2016-01-04 Thread milind . tailor
Dear Marshall, Thanks for the reponse sorry but i am very new to Linux and otrs, kindly advise if i can share any file which would be helpful for investigation. Opensuse 13.2 Best Regards Milind Tailor Information Technology MOL-IPS India, Mumbai Centre Work : + 91 22 42478445 Website : http: