Re: [otrs] Error Since doing 4.x to 5.01 Upgrade

Hi all, Maybe this one helps you: http://bugs.otrs.org/show_bug.cgi?id=11610 There is a workaround in the a bug report for the problem. Regards, Balázs Úr OTRS Solutions http://www.otrs-megoldasok.hu > From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of > Vander Ploeg, Dan

[otrs] Missing characters in Ticket Notifications

Dear list members, I upgraded my setup to otrs 5 patch level 2 from otrs 4x. For now, the only problem I have is with some Turkish characters in Ticket Notifications. There is no problem while typing the text. But after saving, some characters lost even I use default or unformatted template.

[otrs] Turn off Auto Response for SPecific Accounts

We are using an OTRS 3.3 appliance. How can we turn off auto-responses for specific sending email accounts like an out of office or other automated monitoring system email notifications? Thank you! "Good judgment comes from experience. Experience comes from bad judgment." - Will Rogers Scott