[otrs] Agent Tickets drop down missing

2015-05-20 Thread Simon Allison
Dear all, I edited the sysconfig, Frontend::Agent::Ticket::ModuleRegistration, to add a new NavBar Entry (+), and this didn't work as I thought would, so I clicked on the minus (-) to get rid of it. Now the Whole Tickets button has vanished - ! The only other thing I changed was the Priorit

Re: [otrs] question

2015-05-20 Thread Ugo Bellavance
On 15-04-20 03:15 PM, Ritchie, Dennis wrote: That sounds more like a resource constraint problem on the server I agree but see below (I’ve munged some of the information): Are these top stats from the OTRS server or the MySQL server? I think it would help if you could share some stats on t