Hello all,
This is my first post in this list.
I need to upgrade an old version of OTRS, the problem is that we have
KIX4OTRS plugin installed, and I can not upgrade to latest OTRS
because KIX dependencies.
What is for the KIX4OTRS plugin? Is there other similiar plugin to
make the same function
Hi Josu,
Have a look here
http://www.cape-it.de/en/service-management-system-kix4otrs-eng.html.
Regards
-Original Message-
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Josu
Lazkano
Sent: Donnerstag, 15. Januar 2015 10:26
To: otrs@otrs.org
Subject: [otrs] KIX
Hi,
A stat that creates a ticketlist is called regularly by cron. There are no
errors when calling it on command line with
bin/otrs.GenerateStats.pl -n 10076 -m "my message“ -r recipi...@domain.de
When called by cron though I’m getting this error:
—
ERROR: OTRS-otrs.GenerateStats.pl-01 Perl: 5.
The error message says invalid date. It means the parameters of stat 10076
include an end point in the future that exceeds the year 2034. There is a
32 bit limit to unix epoch time.
On Jan 15, 2015 5:03 AM, wrote:
> Hi,
>
> A stat that creates a ticketlist is called regularly by cron. There ar
